At Wendy’s in Pensacola, FL we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Pensacola, FL hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Many customers reported poor service, including rude staff and long wait times.
Food Quality
Numerous reviews highlighted issues with food quality, including cold, dry, or improperly prepared items.
Cleanliness
Some customers noted that the restaurant was clean, while others reported dirty tables and unsanitary conditions.
Order Accuracy
A significant number of reviews mentioned incorrect orders and missing items.
Staff Attitude
Several reviews pointed out unprofessional behavior from staff, including swearing and lack of respect for customers.
QO
Quantum One
Jun 25, 2025
1.0
Employees swearing constantly in the lobby behind the counter. One
Of the employees teenage sibling are in their and she walking from behind the counter to feed them bites of their sub and give them food. I can see being in need but this isn’t that these young adults are taking advantage stage of the system and evidently have no respect for their manager as he was chastising them for sitting in the lobby eating subway when customer are in the store and in line. The swearing in a public setting in general is rude but incessant swearing in a Hospital in front of a 3 year old wearing spidy jamas grinds my gears. Thoroughly not impressed. And the customer service did not exist whatsoever
BS
Brody Scanlon
Jun 19, 2025
1.0
Missing half my order and what they did get in there was wrong complete waste of $20. Avoid this location they can’t follow simple orders
SB
Susan Barnes
Jan 14, 2025
4.0
Decent fast food.
BH
Brian Haynes
Nov 19, 2024
1.0
Terrible chili and baked potato. The worst I’ve ever had! Chili had no seasoning or anything! Wasted product giving me 5 sour cream and butters. Terrible food and yall wasting product!
TD
Tom Denham
Sep 22, 2024
4.0
Food was good as usual. The guy at the window seemed to be having a bad day or maybe new. But still great experience.
Is 337 - Sacred Heart Hospital Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Pensacola, FL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Pensacola, FL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (850) 479-4333.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 337 - Sacred Heart Hospital Wendy’s serve breakfast?
Yes, this Wendy’s location in Pensacola, FL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
Is this Wendy's location at 5153 N 9th Ave Pensacola currently open?
Yes, this Wendy's location is open daily from 7 AM to 11 PM.
Does this Wendy's serve breakfast, lunch, and dinner?
Yes, this Wendy's serves breakfast, lunch, and dinner.
Can I order Wendy's delivery near 5153 N 9th Ave, Pensacola?
Yes, delivery is available. Check by entering your delivery address at order.wendys.com or through the Wendy's mobile app.
What payment options are accepted at this Wendy's?
Accepted payment methods include American Express, Cash, Discover, MasterCard, and Visa.
Does this Wendy's offer dine-in and takeout services?
Yes, this Wendy's offers both dine-in and takeout services, but does not have drive-thru or curbside pickup.
Where can I find the menu and pricing for this Wendy's?
Menu items and pricing can be viewed on Wendy's website at menu.wendys.com or via the Wendy's mobile app after selecting this location.
Where is this Wendy's located?
This Wendy's is located at 5153 N 9th Ave, Pensacola, FL 32504, USA.
Are there any healthcare facilities near this Wendy’s location?
Yes, nearby healthcare facilities include Sacred Heart Hospital, Surgical Neuro Group Pa, Studer Family Children’s Hospital, and multiple doctors and specialists.
How can the nearby Sacred Heart Hospital be useful when visiting Wendy’s?
If you are visiting Sacred Heart Hospital nearby, Wendy’s at 5153 N 9th Ave offers a convenient option for meals before or after your appointment.
Can I use public transit to get to Wendy's near these medical centers?
While transit details are not specified, given Wendy’s proximity to multiple health and medical facilities like Sacred Heart Hospital and Surgical Neuro Group Pa, it is likely accessible via local transit routes serving these locations.