Brand Certified
Wendy's
3.4(231 reviews)
Certified by Wendy's • Mar 01, 2026
Business Details
5153 N 9th Ave, Pensacola, FL
32504, United States
Certified by Wendy's • Mar 01, 2026
(850) 479-4333
Certified by Wendy's • Mar 01, 2026
https://locations.wendys.com/united-states/fl/pensacola/5153-n-9th-ave
Certified by Wendy's • Mar 01, 2026
About
Certified by Wendy's • Mar 01, 2026
Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Pensacola, FL we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Pensacola, FL hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Certified by Wendy's • Mar 01, 2026
Hours
Certified by Wendy's • Mar 01, 2026
Reviews
3.4
231 reviews
5 stars
88
4 stars
41
3 stars
28
2 stars
14
1 star
60
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with reports of rude staff, long wait times, and unprofessional behavior.
Food Quality
Many customers expressed dissatisfaction with the food quality, citing issues like cold, dry, or incorrect orders, and some even reported food poisoning.
Cleanliness
Several reviews mentioned cleanliness issues, including dirty dining areas and unsanitary kitchen conditions.
Staff Behavior
There were complaints about staff attitudes, including swearing in front of customers and a lack of respect for patrons, particularly in a hospital setting.
Mixed Experiences
While some customers had positive experiences with friendly service and good food, these were overshadowed by the overall negative feedback.
- MNMadi NorrisFeb 5, 20261.0When I had came into Wendy’s I saw employees with WIRED earbuds walking around the fryers and I’m assuming someone’s teenager in pajamas back there walking back and forth. I had order a medium brownie batter swirl and received a small. It was whatever at first, they didn’t offer to fix it. So I just took it. A couple hours later I went back and got another one but received it wrong again, it’s supposed to be a chocolate swirl not a vanilla. I gave up. It’s also really dirty looking in the kitchen.
- MCMarshall CoatesJan 30, 20261.0The Wendy's App needs to fix change the sacred heart location to non mobile orders so we don't get confused on locations
- JSJennifer SettleDec 13, 20251.0Customer service does not exist and the Wendy's in Sacred Heart Hospital! Most of the workers including supervisors/managers are extremely unprofessional, unfriendly and rude! There is maybe one that is decent out of them all. They should be embarrassed and ashamed of themselves considering this is a HOSPITAL! People come in that are already going through a hard time or workers come in exhausted and the last thing they want is horrible service and rude people to deal with! This Wendy's need to hire new workers and managers! Not to mention they show just how much they do not want to be at work! Then leave and give me a better server! This isn't just a ONE time thing. I work in the hospital and every time I come in it's like this!
- VCVivian CostaDec 1, 20215.0Hey everyone, this is the best wendys to go to. They have great service and great hospitality. You won't get egg shells in your eggs, or get a bunch that's like a flying disk. So try this location. It's at Sacred heart hospital main entrance.
- VMVanessa McQueenJun 11, 20195.0Love their value menu!
Frequently Asked Questions About Wendy's
Is 337 - Sacred Heart Hospital Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is this Wendy's location at 5153 N 9th Ave Pensacola currently open?
Yes, this Wendy's location is open daily from 7 AM to 11 PM.
Does this Wendy's serve breakfast, lunch, and dinner?
Yes, this Wendy's serves breakfast, lunch, and dinner.
Can I order Wendy's delivery near 5153 N 9th Ave, Pensacola?
Yes, delivery is available. Check by entering your delivery address at order.wendys.com or through the Wendy's mobile app.
What payment options are accepted at this Wendy's?
Accepted payment methods include American Express, Cash, Discover, MasterCard, and Visa.
Does this Wendy's offer dine-in and takeout services?
Yes, this Wendy's offers both dine-in and takeout services, but does not have drive-thru or curbside pickup.
Where can I find the menu and pricing for this Wendy's?
Menu items and pricing can be viewed on Wendy's website at menu.wendys.com or via the Wendy's mobile app after selecting this location.
Where is this Wendy's located?
This Wendy's is located at 5153 N 9th Ave, Pensacola, FL 32504, USA.
Are there any healthcare facilities near this Wendy’s location?
Yes, nearby healthcare facilities include Sacred Heart Hospital, Surgical Neuro Group Pa, Studer Family Children’s Hospital, and multiple doctors and specialists.
How can the nearby Sacred Heart Hospital be useful when visiting Wendy’s?
If you are visiting Sacred Heart Hospital nearby, Wendy’s at 5153 N 9th Ave offers a convenient option for meals before or after your appointment.
Can I use public transit to get to Wendy's near these medical centers?
While transit details are not specified, given Wendy’s proximity to multiple health and medical facilities like Sacred Heart Hospital and Surgical Neuro Group Pa, it is likely accessible via local transit routes serving these locations.
Brand Certified Facts from Wendy's
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Certified March 01, 2026Yext Knowledge Graph
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