Wendy's

3.4
228 reviews

About

Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Pensacola, FL we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Pensacola, FL hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
5153 N 9th Ave, Pensacola, FL
32504, United States

Hours

Reviews

3.4
228 reviews
5 stars
88
4 stars
41
3 stars
28
2 stars
14
1 star
57

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, including rude staff and long wait times.

Food Quality

Numerous reviews highlighted issues with food quality, including cold, dry, or improperly prepared items.

Cleanliness

Some customers noted that the restaurant was clean, while others reported dirty tables and unsanitary conditions.

Order Accuracy

A significant number of reviews mentioned incorrect orders and missing items.

Staff Attitude

Several reviews pointed out unprofessional behavior from staff, including swearing and lack of respect for customers.
  • QO
    Quantum One
    Jun 25, 2025
    1.0
    Employees swearing constantly in the lobby behind the counter. One Of the employees teenage sibling are in their and she walking from behind the counter to feed them bites of their sub and give them food. I can see being in need but this isn’t that these young adults are taking advantage stage of the system and evidently have no respect for their manager as he was chastising them for sitting in the lobby eating subway when customer are in the store and in line. The swearing in a public setting in general is rude but incessant swearing in a Hospital in front of a 3 year old wearing spidy jamas grinds my gears. Thoroughly not impressed. And the customer service did not exist whatsoever
  • BS
    Brody Scanlon
    Jun 19, 2025
    1.0
    Missing half my order and what they did get in there was wrong complete waste of $20. Avoid this location they can’t follow simple orders
  • SB
    Susan Barnes
    Jan 14, 2025
    4.0
    Decent fast food.
  • BH
    Brian Haynes
    Nov 19, 2024
    1.0
    Terrible chili and baked potato. The worst I’ve ever had! Chili had no seasoning or anything! Wasted product giving me 5 sour cream and butters. Terrible food and yall wasting product!
  • TD
    Tom Denham
    Sep 22, 2024
    4.0
    Food was good as usual. The guy at the window seemed to be having a bad day or maybe new. But still great experience.

Frequently Asked Questions About Wendy's

Is 337 - Sacred Heart Hospital Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.