Wendy's

3.3
1563 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Pensacola, FL we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Pensacola, FL hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1706 West Fairfield Drive, Pensacola, FL
32501, United States

Hours

Reviews

3.3
1,563 reviews
5 stars
528
4 stars
264
3 stars
249
2 stars
142
1 star
380

What are people saying?

AI-generated from recent customer reviews

Food Quality

Numerous customers reported receiving cold, stale, or incorrect food orders, leading to dissatisfaction with the overall food quality.

Customer Service

Customer service experiences varied widely, with many reviews highlighting rude staff, long wait times, and poor management, while a few noted friendly and helpful employees.

Cleanliness

Several reviews mentioned dirty dining areas and unsanitary conditions, contributing to a negative dining experience.

Order Accuracy

A significant number of customers experienced issues with incorrect orders, missing items, and food preparation errors.

Atmosphere

The restaurant's atmosphere was described as unwelcoming and chaotic, with reports of employees being unprofessional and engaging in inappropriate behavior.
  • CB
    Courtney Bullard
    3 days ago
    1.0
    Just left here, I ordered the 2 JBC meal and 10 piece nugget meal. When I got to the pick up window, the guy mistakenly thought I didn't pay. Mistake can be made so I blew jt off. But when I got my food both fries were cold, we hadn't eaten all day and this is what we had to eat after a long day at work. They have to do better.
  • PP
    Paul Parsons
    5 days ago
    2.0
    Takes forever, everyone on their phone and no sense of urgency
  • MN
    melody noles
    Dec 14, 2025
    4.0
    No tomato or onion on Jr cheeseburger deluxe
  • BB
    Blessed
    Nov 19, 2025
    1.0
    When someone asked for fresh food do not re-drop the french fries customer service is horrible. Now I see why most of the stores are closing.
  • JJ
    Jacqueline
    Nov 12, 2025
    1.0
    Dirty, very poor customer service,and cold ,old food! Ps. Don't call. They definitely will Not answer! Called 20 times to check on the family size chili😂🤣 Wendy's is a Joke!!!

Frequently Asked Questions About Wendy's

Is 314 - Fairfield Dr. Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the opening hours for Wendy's drive-through at 1706 West Fairfield Drive?

The drive-through is open daily from 6:30 AM to 1:00 AM.