Wendy's

3.3
1552 reviews

About

Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Pensacola, FL we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Pensacola, FL hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1706 West Fairfield Drive, Pensacola, FL
32501, United States

Hours

Reviews

3.3
1,552 reviews
5 stars
524
4 stars
261
3 stars
248
2 stars
141
1 star
378

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for food, both in the drive-thru and inside the restaurant.

Food Quality

Many reviews mentioned cold, stale, or incorrectly prepared food, leading to dissatisfaction.

Customer Service

While some employees were praised for their friendliness, numerous reviews highlighted rude behavior and unprofessionalism from staff.

Order Accuracy

A significant number of customers experienced issues with incorrect orders or missing items.

Cleanliness

The restaurant's cleanliness was criticized, with reports of messy dining areas and unsanitary conditions.
  • JJ
    Jacqueline
    Nov 12, 2025
    1.0
    Dirty, very poor customer service,and cold ,old food! Ps. Don't call. They definitely will Not answer! Called 20 times to check on the family size chili😂🤣 Wendy's is a Joke!!!
  • JA
    Jordan Anderson
    Nov 12, 2025
    5.0
    Always nice staff afternoon shift even have a heart for the homeless
  • IG
    Iloveclout Gaming
    Nov 6, 2025
    1.0
    Food cold worthless workers don’t recommend this Wendy’s. They will let you down everytime.
  • BG
    bianca gray
    Nov 4, 2025
    1.0
    EVERYTIME I COME ITS A PROBLEM FROM THE FOOD QUALITY TO THE MANAGMENT THE WORKERS THE ATMOSPHERE IS JUST HORRIBLE LOBBY IS ALWAY FILTHY….This stain was here last week when I came I only come due to convienience bc it’s close to my job but atp I won’t be comming back
  • MR
    Ms Rios
    Oct 22, 2025
    1.0
    10/22 Per Manager, salads are premade and not freshly prepared. You have to pick unwanted ingredients off, even if you’re allergic to them. Why would they welcome lawsuits? Someone needs to address this immediately!

Frequently Asked Questions About Wendy's

Is 314 - Fairfield Dr. Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.