Wendy's

3.5
1525 reviews
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Business Details

8080 Highway 98 West, Pensacola, FL
32506, United States
(850) 456-0505
https://locations.wendys.com/united-states/fl/pensacola/8080-highway-98-west
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About

Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Pensacola, FL we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Pensacola, FL hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
8080 Highway 98 West, Pensacola, FL
32506, United States

Hours

Reviews

3.5
1,525 reviews
5 stars
564
4 stars
311
3 stars
239
2 stars
112
1 star
299

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, rude staff, and incorrect orders.

Food Quality

Many reviews highlighted issues with food freshness and quality, including cold and improperly prepared items.

Staffing Issues

Several customers noted that the location appeared understaffed, leading to disorganization and delays.

Management Concerns

There were complaints about management practices, including lack of oversight and inadequate training for staff.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members and noted good food quality during certain visits.
  • JW
    Jasmin Williams
    Dec 28, 2025
    1.0
    I came through the drive-through today days after Christmas when I don’t feel like cooking for lunch for myself and my two kids. I simply asked for everything to be fresh. Once arriving into the park, that was just down the street we ate, but I could tell my food was not fresh. I am tired of spending my hard earned money on fast food just for it not to be fresh like it should be … when we look up to you guys to make our lives easier.
  • KP
    kyle polk
    Dec 7, 2025
    3.0
    The morning and lunch crew are on point. The evening crew is the reason for all the bad reviews. I’ve never had a single issue coming early in the day but dinner crew has messed up almost ever order I’ve received from them.
  • HH
    Haley Hyde
    Dec 3, 2025
    3.0
    every time i go through the drive through, without fail, they comment on the amount of sauce I AM PAYING FOR. I know it’s a lot of sauce, and no since you all at the window are so curious, i don’t eat it all in one sitting, i like wendy’s sauce for other things i eat at home, sue me i guess. I’m not even mad about it, but it is irritating how every time, one of the employees makes a backhanded comment about the sauce quantity. Why do you care so much, i’m paying $4-$6 for it, i think i deserve some peace. PUT THE SAUCE IN THE BAG AND GO ON ABOUT YOUR DAY.💕
  • MR
    MBP Fishing RedTrout
    Nov 22, 2025
    4.0
    People where helpful
  • CC
    Curtis Cole
    Nov 6, 2025
    1.0
    Been here 10 minutes, it’s an empty lobby and I haven’t been acknowledged, workers won’t even make eye contact with me. I finally asked for help and they said “we only have two people working” and went back on their way. There are better options out there, pick them instead.
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Frequently Asked Questions About Wendy's

Is 333 - Hwy 98 West Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours of the Wendy's at 8080 Highway 98 West, Pensacola, FL?

This Wendy's location is open daily from 7:00 AM to 1:00 AM, including drive-through service.