Tropical Smoothie Cafe

4.2
539 reviews

About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast Restaurant
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®. *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
5147 Bayou Blvd., Pensacola, FL
32503, United States

Hours

Reviews

4.2
539 reviews
5 stars
347
4 stars
89
3 stars
38
2 stars
20
1 star
45

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

Multiple reviews highlighted rude or unprofessional behavior from staff, with some customers feeling disrespected or ignored.

Smoothie Quality

Customers frequently mentioned inconsistencies in smoothie preparation, with complaints about poorly blended drinks and watered-down flavors.

Food Quality

While some customers enjoyed the food, there were several reports of incorrect orders and issues with food freshness, including expired items.

Customer Service

Positive experiences were noted with certain staff members, particularly the GM, but overall service was inconsistent, with some customers expressing frustration over order mistakes and lack of attentiveness.

Cleanliness

Concerns were raised about cleanliness and sanitation in the establishment, with reports of dirty areas and unsanitary food preparation practices.
  • GG
    Gaven Green
    3 days ago
    5.0
    I just wanna say thank you to the sweet woman who was so kind to my son today. He's on the spectrum and she went above and beyond to comfert him and involve him and surve him. We need more people like her
  • JC
    Jessica Carr
    Nov 14, 2025
    1.0
    I come in here often, probably about 1-3 times a month but this specific time was horrible. Really long wait time for my food that was completely done just sitting behind the counter. Nina and Courtney were nice and professional but everyone else on shift was unsanitary and rude. Hair not put up and touching the floor then back to their stations very gross… not to mention very inappropriate music. It was a mess until the Courtney came in.
  • DP
    Doug Parker
    Oct 20, 2025
    5.0
    Smoothies are delicious and the California wrap was awesome.
  • TC
    terell cali
    Oct 18, 2025
    3.0
    Any updates on a second location in Pensacola?
  • CJ
    Chloe Johnson
    Oct 2, 2025
    1.0
    This was my first experience here and not impressed. Spent $25 on two wraps with a 15% tip. The food in BOTH of the wraps were totally unblended. The first half of my veggie wrap had no hummus or avocado then the second half had HUGE globs of unspread hummus and avocado with no other ingredients mixed in. You could at least spread the ingredients evenly when the wraps are that expensive 😐 won’t be coming back

Frequently Asked Questions About Tropical Smoothie Cafe

Does Tropical Smoothie Cafe in Pensacola accept reservations?

No, Tropical Smoothie Cafe does not accept reservations.

What are the dining hours for Tropical Smoothie Cafe in Pensacola?

The cafe is open for dine-in from 7:00 AM to 9:00 PM Monday through Friday, 8:00 AM to 9:00 PM on Saturday, and 9:00 AM to 8:00 PM on Sunday.