Taco Bell

3.5
461 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 6 East Nine Mile Rd in Pensacola. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
6 East Nine Mile Rd, Pensacola, FL
32534, United States

Hours

Reviews

3.5
461 reviews
5 stars
192
4 stars
86
3 stars
44
2 stars
25
1 star
114

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, including rude staff and unresolved issues with orders.

Food Quality

Numerous reviews highlighted inconsistent food quality, with complaints about missing ingredients and unsatisfactory preparation.

Cleanliness

Several customers noted that the restaurant was dirty, including unsanitary conditions in the dining area and bathrooms.

Order Accuracy

A significant number of reviews mentioned incorrect orders and missing items, leading to frustration among customers.

Drive-Thru Experience

Customers expressed dissatisfaction with the drive-thru process, citing inefficiencies and confusion with the new ordering system.
  • ZG
    Zach Giuffria
    2 days ago
    1.0
    When this place opened, it was great. Now, it is horrible... The past 2 times I have been to this location, the food was cold and not prepared properly. The crunch wraps looked like folded flat flower tortillas (barely filled), the hard tacos were broken, and my chalupa was cold, wet, and soft. Can someone please comment on this to tell me which taco bell in Pensacola actually cares about their customers? I won't go here again... If I'm going to pay this much for food, it better be good...
  • SJ
    Shane Jones
    Dec 3, 2025
    5.0
    I mean I'm not really reviewing the restaurant because we all know what the food tastes like it's pretty good it's always been pretty good nothing special but this location is the best the people are the best the food comes out great and all in all I got to give this one a five star
  • KM
    Keshana McAllister
    Nov 26, 2025
    1.0
    customer service is horrible. the manager and general manager was not trying to rectify the situation.
  • BB
    Bradly Brothers
    Nov 24, 2025
    1.0
    Stop with this person outside crap. You’re. Or chick filet and not busy or good enough for this you’re slowing the whole process down and causing a line out to the main road. It makes no sense! Order with a person, then immediately pull up to the speaker and tell them you just ordered?! Come on. You’re making fast food slow.
  • IG
    Ivana Gold
    Nov 21, 2025
    2.0
    Check you bag before you leave. I call as soon as I notice the missing items. Spoke with a team member over the phone explained that I was missing three tacos. She was able to go back and see my order. I advised her that I didn’t have the receipt or the stickers from the bag. She expressed her apologies for the full order not being received. She told me I could come back and someone would replace it. Unfortunately I wasn’t able to return before the morning crew left. Julian from anther shift wasn’t able to help or resolve my issue either. After explaining what took place. He stated I could have the wrong location and that they never take down names. Which didn’t made sense as I gave my name at the time of placing the order inside. I absolutely hate the fact that I purchase food and never get it and no one is paying able to fix this

Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell on East Nine Mile Rd in Pensacola?

The drive-through is open from 9:00 AM to 3:00 AM on Monday through Wednesday and Sunday, and from 9:00 AM to 4:00 AM on Thursday through Saturday.

What services does Taco Bell at 6 East Nine Mile Rd offer for ordering food?

They offer online ordering, mobile ordering, and delivery services.