Taco Bell

3.5
454 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 6 East Nine Mile Rd in Pensacola. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
6 East Nine Mile Rd, Pensacola, FL
32534, United States

Hours

Reviews

3.5
454 reviews
5 stars
190
4 stars
84
3 stars
45
2 stars
24
1 star
111

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported slow service, incorrect orders, and rude staff interactions, particularly in the drive-thru.

Food Quality

Numerous reviews mentioned poor food quality, including missing ingredients, unappetizing appearance, and inconsistent portion sizes.

Cleanliness

Several customers noted that the restaurant was dirty, with unclean dining areas and unsanitary conditions.

Staff Performance

While some employees received praise for their friendliness and helpfulness, others were criticized for lack of professionalism and poor customer service.

Ordering Process

Customers expressed frustration with the new ordering system, including the use of kiosks and drive-thru procedures that caused confusion and delays.
  • IG
    Ivana Gold
    3 days ago
    2.0
    Check you bag before you leave. I call as soon as I notice the missing items. Spoke with a team member over the phone explained that I was missing three tacos. She was able to go back and see my order. I advised her that I didn’t have the receipt or the stickers from the bag. She expressed her apologies for the full order not being received. She told me I could come back and someone would replace it. Unfortunately I wasn’t able to return before the morning crew left. Julian from anther shift wasn’t able to help or resolve my issue either. After explaining what took place. He stated I could have the wrong location and that they never take down names. Which didn’t made sense as I gave my name at the time of placing the order inside. I absolutely hate the fact that I purchase food and never get it and no one is paying able to fix this
  • AS
    Andrew Stedman
    Nov 9, 2025
    1.0
    They don’t fill up the chip bag at all. They barely put any meat. Lazy and incompetent workers! Go to a different Taco Bell that actually serves the food you order.
  • MP
    Mister Panini
    Nov 6, 2025
    1.0
    My bag was shredded at the bottom. And at least one taco is only 1/4 filled. Really bad tonight
  • JC
    Jason Cronister
    Oct 30, 2025
    4.0
    This location's service is so bad.They stop you before the mic. To take your order in the drive through line before the box. They hold you for multiple minutes before you're able to drive up to the box. You have to tell them your name like they don't know what your order is even though you're literally the only person in line. Also, they can fudge their numbers to corporate that show they have better service than they do. They don't care about customer service. I've seen multiple almost accidents as people jockey around their small parking lot to get into the drive through or store. Honestly, this store is a joke and I normally drive to Davis, which isn't much better. But every little bit helps. Do better taco bell on nine mile.
  • DC
    DeLovelyLuv COWART
    Oct 20, 2025
    5.0
    I walked in and wasn't greeted. I Do Understand that the Workers may be fatigued or Someone Brought in NEGATIVITY that caused the Disconnect! I TRULY AND WHOLE HEARTEDLY RESPECT/APPRECIATE THE PREP, COOKS, MAINTENANCE, AND DEFINITELY THE DRIVE-THRU/FRONTLINE WORKERS! I COME TO THE BELL 🔔 FOR MY GUILTY PLEASURE 😁! I Love the Different options and New Items. Everytime I get the urge for Taco Bell I see a Full Menu. From a SNACK MEAL all the way To FEAST MODE! When I RECEIVED my order(WITHOUT COMPLAINTS) I said THANK YOU, HAVE A NICE DAY WITH A SMILE ALWAYS! The atmosphere was ok.. I WILL NOT COMPLAIN! YOUR WORKER'S DESERVE THE UPMOST RESPECT AND A RISE IN THE SALARY!

Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell on East Nine Mile Rd in Pensacola?

The drive-through is open from 9:00 AM to 3:00 AM on Monday through Wednesday and Sunday, and from 9:00 AM to 4:00 AM on Thursday through Saturday.

What services does Taco Bell at 6 East Nine Mile Rd offer for ordering food?

They offer online ordering, mobile ordering, and delivery services.