Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Pensacola Subway® Restaurant at 3014 Michigan Ave brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Feedback indicates a significant inconsistency in customer service, with some employees being friendly and helpful, while others displayed rudeness and unprofessional behavior.
Food Quality
Customers reported issues with food quality, including stale bread and incorrect orders, although some praised the freshness and taste of their meals.
Cleanliness
The store is generally noted for its cleanliness, but there were instances where the drink station was messy and some customers reported unsanitary conditions.
Coupon Issues
Multiple reviews highlighted frustrations with coupon acceptance and issues with online orders, leading to dissatisfaction among customers.
Staffing Problems
Several customers mentioned understaffing and inexperienced employees, which contributed to slow service and mistakes in orders.
WG
William Garcia
Nov 11, 2025
1.0
It’s my local subway but they stopped accepting coupons, ended up driving to another subway. I guess no money is better than some money?
LD
Lauri Desport
Jun 29, 2025
1.0
I would not be leaving a negative review because I generally like this location, but I’ve been trying to contact anyone at this company to remedy my situation for over an hour. This company does not want to be contacted or help the customer! I had a big issue this evening when trying to place an order online with this store. Not only did I not get my order, but I lost $ off of my gift card. Needless to say, we grabbed dinner somewhere else. I’d like for this store to fix this situation. If not, I can’t continue to eat there. What a headache this has been!
RD
Rick Dreadin
Jun 28, 2025
2.0
How a MVP rewards sandwich buy one get one for a dollar.went in the store when the app didn't work and they told me they don't accept it anyway!... I said I just got the coupon this morning they said later accept it. There's no one to contact at corporate office I don't know why you send me these if you don't honor them. I can't even give you a picture of the coupon because you don't allow pictures on here and I can't show you the receipt. Subway customer service sucks there's a lot of subways around you sure know how to lose customers. I tried the app while I was in the store and this coupon would not show up so I asked the manager to honor the coupon and they said they don't accept this anyway that's a corporate deal.
MN
Majestyk Nims
Jun 7, 2025
1.0
I came in for a DoorDash around 7:30/7:40 on 6/7/25 and when I walked in there were three workers a young black male who was very helpful and her was accompanied by his two female workers I recall one had a name tag on with the name Nichole and the other woman with finger waves in her hair . I proceeded to stand in line there was and older black male in front of me and a teenage couple in front of him. The couple was waiting for their food I assume was a mobile order due to the interaction. The two female workers worked on the mobile order and DoorDash order while the young black man helps the customer. The male of the couple was watching them make the sandwiches and he thought the one she was making was his. She had put a good amount of lettuce one it and he just kindly asked if you can put less lettuce on the sandwich. The lady making the sandwich then proceeded to stare at him and not speak. She had this nasty look on her face. Nichole looked at her and jumped in and told him that she was working on another sandwich, while the other lady is still staring at him and not say a word. Nichole gives the couple their food and the other lady just stares at them in a nasty and very intimating manner as they walk out the door. She proceeds to direct it towards me because I was watching her do this. When they left they immediately started to talk about them and make fun of him asking for less lettuce on a sandwich he thought was his. As it was my turn at the counter she just rudely stares me down and doesn’t say a word then after a second goes by she say something and I tell her I’m her for a door dash and she just really stands there. When Nichole handed me my DoorDash I let her know I will be calling corporate and making a complaint and the lady with the finger curls seemed unbothered and didn’t care about how she just acted in the work place. She tried to intimidate a young teenage couple and then mad fun of them when they left with customers still in the store. I even said to them they could have waited until the customers left. I don’t think someone with such nasty customer service should work in food. He was a young boy who probably doesn’t know about the food industry and just wanted less lettuce if that was his sandwich
MC
Mary Coleman
Jun 7, 2025
1.0
Hi subway personnel I called store before arriving they were closed in 30 mins Friday night made it there anyway our favor subway made the sandwich perfectly very easy to talk lady she made it just the way the All American Club was supposed to be even toasted the Artisan bread the bad part is is that by the time I got to end of sandwich the bun or roll was hard so hard u couldn’t even bite in to it my husband’s half was the same we paid over 13 dollars I even left a generous tip of 4 bucks for her and I mention that the food was great but the rolls or buns need to be checked for freshness’s and not served to your customers
Where is the Subway restaurant located in Pensacola?
The Subway restaurant is located at 3014 Michigan Ave, Suite 2, Pensacola, FL 32526.
What are the operating hours of Subway at 3014 Michigan Ave?
Subway at 3014 Michigan Ave is open every day from 9:00 AM to 10:00 PM.
Does this Subway location offer pickup and delivery services?
Yes, this Subway offers in-store pickup and delivery services for added convenience.
Can I dine inside the Subway restaurant at 3014 Michigan Ave?
Yes, the Subway location serves dine-in customers in addition to takeout and delivery.
What meals does the Subway at 3014 Michigan Ave serve?
They serve breakfast, lunch, and dinner meals.
How can I view the menu or order online from this Subway?
You can view the menu and order online through their website or app provided at https://subway.com/en-us/restaurant/27783-0/menu.
Does this Subway location offer catering services?
Yes, Subway at 3014 Michigan Ave offers catering services to assist with larger orders and events.
What nearby restaurants are close to Subway at 3014 Michigan Ave?
Nearby restaurants include Domino's Pizza and other Subway locations, providing various dining options close by.
Are there any nearby beauty salons or spas close to this Subway location?
Yes, several beauty salons such as PhiLashes Master - Chau "Chloe" Le, Monicabrows.pmu, Luscious Glance, UpTown Tans, and Aesthetically Coutured are nearby for your beauty and spa needs.
What services or stores are located near the Subway at 3014 Michigan Ave that might be useful for shoppers and visitors?
Nearby services include Dollar General for general shopping, Western Union for money transfer services, and ecoATM for electronics vending machines, making it convenient for various errands before or after your meal.