Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Pensacola Subway® Restaurant at 120 Chiefs Way brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Customers reported inconsistent food quality, with issues like stale bread, incorrect orders, and missing ingredients.
Customer Service
Mixed reviews on customer service; some praised friendly staff while others experienced rudeness and unprofessional behavior.
Cleanliness
The establishment received positive feedback for cleanliness, although some reviews highlighted unsanitary practices.
Coupon Policy
Numerous complaints about the refusal to accept coupons, leading to customer dissatisfaction.
Service Speed
Service speed varied significantly, with some customers experiencing long wait times, especially in the drive-thru.
FF
Fryebaby F.
Aug 8, 2025
1.0
Purchase footlong BLT, bread was hard and stale. I guess thats what you get being a first timer. I had to put myBLT on two pieces of wheat bread. Just horrible. 8/8/25
AL
Abbie Lunsford
Aug 6, 2025
5.0
My girls working Wednesday night deserve a raise!! Best subway in the area because of them!
BS
Benjamin Smith
Jul 24, 2025
1.0
Why are there 5 people working here and no customers in line and they still make uou wait to have your order taken? I see why there are no customers 😕
DB
Douglas Brandt
Jun 25, 2025
5.0
Today Tisa took care of me. She makes my order with care. I trust her. I don't stand there and watch over her work, I don't have to bother about order, placement or anything. Tisa is preparing my next meal. My life is in Tisa's hands... And life is good. She even cut it twice. I never knew I needed it. I now have three very easy-to-hold, very convenient, very delicious sections of sub I can hold with one hand write this review with the other. I'm so spoiled.
She deserves a raise and a paid vacation just saying.
SD
Shannon Downing
Mar 28, 2021
1.0
I have worked next to this subway for the past 4 years and frequent this establishment at least twice a week. That being said.. I don’t know what the heck has happened in the past year but now my app order is ALWAYS wrong and the other night i went in to order and they had NO bread! How does a subway have no bread?!?! Today I ordered with my app (a 6in turkey with 50% more meat). So not only did my sub not have any extra meat on it… but when the green hair guy made my sub he made a foot long which is great no big deal… but the girl working with him said “well if you don’t want the foot long I will eat the other half for lunch” which isn’t really a problem I just don’t think it was very professional.
I am very disappointed in what is happening to this subway
Where is the Subway restaurant located in Pensacola?
Subway is located at 120 Chiefs Way, Escambia, Pensacola, FL 32507, US.
What are the operating hours of Subway at 120 Chiefs Way?
Subway is open Monday through Saturday from 8:00 AM to 10:00 PM, and Sunday from 9:00 AM to 10:00 PM.
Does this Subway location offer delivery and pickup services?
Yes, this Subway offers in-store pickup as well as delivery services for your convenience.
Can I dine in at Subway on Chiefs Way or is it only takeout?
You can dine in at this Subway, and they also offer takeout and delivery options.
Does Subway at 120 Chiefs Way provide catering services?
Yes, this Subway location offers catering services for events and gatherings.
What types of meals are served at this Subway restaurant?
Subway serves breakfast, lunch, and dinner meals daily.
Where can I view the Subway menu online for this location?
You can view the menu online at https://subway.com/en-us/restaurant/2358-0/menu/?utm_source=yext-other&utm_medium=local&utm_term=acq&utm_content=2358&utm_campaign=evergreen-2020
Is there a nearby ice cream shop where I can get dessert after visiting Subway?
Yes, Uncle Flipp's Ice Cream & Treat Bar and The Neighborhood Ice Cream Parlor are nearby options for ice cream and desserts after your Subway meal.
What nearby services can I use if I need to send a package after eating at Subway?
Warrington Pack and Ship Business Center and UPS Access Point location are nearby places where you can send packages conveniently after your visit.
Are there any local spas or beauty salons near Subway on Chiefs Way for a relaxing visit after your meal?
Yes, nearby places like Esthetics by Pree, Goodfellas barbershop, Beauty Nails, and Beautiful U Hair Gallery offer spa and beauty services close to Subway.