Subway

3.7
348 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Pensacola Subway® Restaurant at 120 Chiefs Way brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Subway
120 Chiefs Way, Pensacola, FL
32507, United States

Hours

Reviews

3.7
348 reviews
5 stars
155
4 stars
69
3 stars
37
2 stars
23
1 star
64

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with issues like stale bread, incorrect orders, and missing ingredients.

Customer Service

Mixed reviews on customer service; some praised friendly staff while others experienced rudeness and unprofessional behavior.

Cleanliness

The establishment received positive feedback for cleanliness, although some reviews highlighted unsanitary practices.

Coupon Policy

Numerous complaints about the refusal to accept coupons, leading to customer dissatisfaction.

Service Speed

Service speed varied significantly, with some customers experiencing long wait times, especially in the drive-thru.
  • FF
    Fryebaby F.
    Aug 8, 2025
    1.0
    Purchase footlong BLT, bread was hard and stale. I guess thats what you get being a first timer. I had to put myBLT on two pieces of wheat bread. Just horrible. 8/8/25
  • AL
    Abbie Lunsford
    Aug 6, 2025
    5.0
    My girls working Wednesday night deserve a raise!! Best subway in the area because of them!
  • BS
    Benjamin Smith
    Jul 24, 2025
    1.0
    Why are there 5 people working here and no customers in line and they still make uou wait to have your order taken? I see why there are no customers 😕
  • DB
    Douglas Brandt
    Jun 25, 2025
    5.0
    Today Tisa took care of me. She makes my order with care. I trust her. I don't stand there and watch over her work, I don't have to bother about order, placement or anything. Tisa is preparing my next meal. My life is in Tisa's hands... And life is good. She even cut it twice. I never knew I needed it. I now have three very easy-to-hold, very convenient, very delicious sections of sub I can hold with one hand write this review with the other. I'm so spoiled. She deserves a raise and a paid vacation just saying.
  • SD
    Shannon Downing
    Mar 28, 2021
    1.0
    I have worked next to this subway for the past 4 years and frequent this establishment at least twice a week. That being said.. I don’t know what the heck has happened in the past year but now my app order is ALWAYS wrong and the other night i went in to order and they had NO bread! How does a subway have no bread?!?! Today I ordered with my app (a 6in turkey with 50% more meat). So not only did my sub not have any extra meat on it… but when the green hair guy made my sub he made a foot long which is great no big deal… but the girl working with him said “well if you don’t want the foot long I will eat the other half for lunch” which isn’t really a problem I just don’t think it was very professional. I am very disappointed in what is happening to this subway

Frequently Asked Questions About Subway

Where is the Subway restaurant located in Pensacola?

Subway is located at 120 Chiefs Way, Escambia, Pensacola, FL 32507, US.

What are the operating hours of Subway at 120 Chiefs Way?

Subway is open Monday through Saturday from 8:00 AM to 10:00 PM, and Sunday from 9:00 AM to 10:00 PM.