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Sonic Drive-In

3.6
(1479 reviews)
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Business Details

5889 N. Ninth Avenue, Pensacola, FL
32504, United States
(850) 969-0938
http://www.sonicdrivein.com/locations/us/fl/pensacola/5889-n--ninth-avenue/store-1244
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About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Pensacola, FL. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 5889 N. Ninth Avenue for the ultimate SONIC experience!

Location

Sonic Drive-In
5889 N. Ninth Avenue, Pensacola, FL
32504, United States

Hours

Reviews

3.6
1,479 reviews
5 stars
600
4 stars
330
3 stars
183
2 stars
84
1 star
282

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely long wait times, often exceeding 30 minutes for simple orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.

Staff Attitude

While some staff were praised for their friendliness, others were noted for poor customer service and unprofessional behavior.

Cleanliness and Maintenance

The location was described as dirty and in disrepair, with broken equipment and unsanitary conditions reported.

Food Quality

Several customers experienced issues with food quality, including cold items and food poisoning.
  • BS
    Britany Smith
    2 days ago
    1.0
    Took 15 minutes to get a blast and a strawberry limeade. Rude car hop
  • AB
    Angel Britnell
    Feb 21, 2026
    4.0
    They are always busy but are also very courteous when you have to wait, showing empathy for your situation.
  • GG
    G
    Feb 10, 2026
    1.0
    Service took close to an hour for 3 burgers and tater tots. Most nights the few people on staff seem overworked and unable to keep up. Go someplace else.
  • JW
    Joe Williquette
    Feb 10, 2026
    3.0
    Meh. Its food.
  • DG
    Delorise Thomas Greaterthingz
    Jan 20, 2026
    5.0
    Be patient on getting your food but their friendly smiles makes up for it!
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Brand Certified Facts from Sonic Drive-In

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Certified March 01, 2026Yext Knowledge Graph
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