Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Pensacola, FL. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 10 South New Warrington Road for the ultimate SONIC experience!
Customers frequently reported long wait times, poor communication, and unprofessional behavior from staff.
Food Quality
Several reviews mentioned inconsistent food quality, including cold or burnt items and incorrect orders.
Staff Friendliness
Despite service issues, many customers praised the friendliness and helpfulness of individual staff members.
Location Condition
The physical condition of the location was criticized, with reports of broken kiosks and a generally run-down appearance.
CK
Chris King
5 days ago
1.0
If you park and eat the food comes out cold and they are super slow. It wasnt busy.
CW
Chris Williams
5 days ago
1.0
This location is slooooooow. It took 15 min to get a breakfast meal at 8am. I was the only customer (makes sense now). Tots tasted like they were cooked in motor oil. My coke was the only good thing about the visit.
RR
Rodney Ross
Feb 15, 2026
1.0
Trash! Burger was supposed to be freshly made but it was old and sloppy. It wasn't edible. Wasted $20.I will never go there again.
SD
Shanita Daniels
Feb 3, 2026
5.0
Me and my kids were starving so we went to Sonic for the Smasher Burgers. They were sooooo good! Marcus was our cashier and Larissa brought order to truck. Food was fresh and service was awesome. Keep up the good work y'all!!
BD
Bill Davenport
Jan 24, 2026
1.0
I couldn't even order anything. Apparently they had a mobile order in the stall that I was in. I could hear the entire conversation with the poor young lady that was trying to assist me. I'll make it perfectly clear,the young lady was very kind and only trying to help me. For her I will give 5 stars, but damn,don't set up someone to fail like that. A little training would go a long way.
I relocated to this area recently, I've never been to this location before and can assure you I will not be making a second stop here.
I almost forgot, the place is beat up with several kiosks missing in the lot. I can only imagine what the kitchen looks like. SMDH