Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Pensacola, FL. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 10 South New Warrington Road for the ultimate SONIC experience!
Location
Hours
Reviews
3.6
1,700 reviews
5 stars
690
4 stars
367
3 stars
235
2 stars
137
1 star
271
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported slow service, long wait times, and incorrect orders, leading to frustration.
Food Quality
Mixed reviews on food quality, with some customers enjoying their meals while others received burnt or cold food.
Staff Friendliness
Many customers praised the friendliness and professionalism of the staff, although some reported rude interactions.
Location Condition
The physical condition of the location was criticized, with reports of broken equipment and a run-down appearance.
- DKDanielle KDec 24, 20251.0Just waited for like 20 minutes to order and ended up leaving. This is NOT the first time this has happened. Their service here has usually been slow and i remember last time we came deciding not to come back. We just really were craving sonic tonight. Some lady in front of us placed an order on the screens only to have to go up to the windows and knock to be told that those were not open, only drive through. There were no signs or indicators of this. I know its a holiday but there were still people working so I fail to see how service was SO slow.
- KHKira HillDec 9, 20255.0I love the care this sonic gives to my son who loves hot dogs and milkshakes!
- JMJames MDec 4, 20251.0Slimmest, skinniest and smallest breakfast burrito ever received at a sonic. First and last time at this location, we were ripped off. The coffee was also scorched and old. Horrible experience and we love sonic and this is simply a very poor location and not the normal sonic experience.
- PGPanther GuinDec 4, 20252.0I ordered a Strawbery limeade but was rung up for and received a Cherry limeade. Very disappointed to discover this after leaving because I had a 30 minute drive ahead of me with a beverage I couldn't drink (intolerance to the cherry), and a time limit to get there. Later I was near a different location and was able to get the drink I wanted. Inconvenient. Staff were pleasant when taking order though.
- ADava difrancoNov 30, 20251.0if i could give it a negative i would, my roommate and i have been 3 times in the past two weeks for blasts, lmk why they can't fix their damn machine. get me in the kitchen and that'll be up in no time it can't be that hard. do better.