Sonic Drive-In

3.6
1414 reviews
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Business Details

3151 W. Michigan Ave, Pensacola, FL
32526, United States
(850) 944-2501
http://www.sonicdrivein.com/locations/us/fl/pensacola/3151-w--michigan-ave/store-5557
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About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Pensacola, FL. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 3151 W. Michigan Ave for the ultimate SONIC experience!

Location

Sonic Drive-In
3151 W. Michigan Ave, Pensacola, FL
32526, United States

Hours

Reviews

3.6
1,414 reviews
5 stars
582
4 stars
283
3 stars
224
2 stars
100
1 star
225

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising individual employees while many others report rude and unhelpful staff.

Food Quality

Numerous complaints about food quality, including incorrect orders, cold food, and poorly prepared items.

Cleanliness

Several reviews mention unsanitary conditions and a dirty atmosphere at the location.

Order Accuracy

Many customers experienced issues with order accuracy, including missing items and incorrect orders.

Wait Times

Long wait times are frequently mentioned, with customers reporting waits of over 30 minutes for simple orders.
  • TY
    Toni Yoh
    6 days ago
    2.0
    Not great
  • PG
    Panther Guin
    Dec 4, 2025
    5.0
    Customer service is above and beyond excellent here! I've never had an experience here that I didn't enjoy during the lunch hours. This Sonic location brightens my day whenever I visit. I would recomend this location to family, friends, and complete strangers.
  • SS
    scou7
    Nov 16, 2025
    1.0
    Horrible service over an hour for 3 drinks to tell me they cant even give me 2 of them and cant refund my money I spent. Was so mad.
  • CB
    Charlene Bovert
    Oct 31, 2025
    1.0
    Being a former Sonic wife of a manager of Sonic back in the 70's I was totally taken back how you could order a small vanilla milk shake and they bring you out a cup full of ice cream that belonged in a ice cream cone or dish. Could not suck it through the straw to save my life. Let's get it together SONIC and use your shake machine. Totally unexceptable!
  • MB
    Mary Brockett
    Oct 31, 2025
    1.0
    Honestly the inside is really gross, it says on the doordash app to wait at the front door yet nobody ever comes to the door to give your order. Whoever is apart of hiring is terrible, I never get the correct change back and they mess up your order almost everytime. #donteatatsonic 😂
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