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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Pensacola, FL. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 1719 E. Nine Mile Road for the ultimate SONIC experience!
Customers frequently reported long wait times, incorrect orders, and poor customer service from staff.
Food Quality
Many reviews mentioned food being served cold, burnt, or not fresh, leading to dissatisfaction.
Staff Attitude
Several customers experienced rude or unhelpful behavior from staff, impacting their overall experience.
Inconsistent Experience
The quality of service and food varied significantly between visits, with some customers having positive experiences while others faced numerous issues.
DG
Debby Griffin
Feb 12, 2026
5.0
Excellent
LT
Lynette R. Thaxton
Jan 19, 2026
4.0
My bacon on my burger was burnt really bad 🤢
RD
Rylee Davis
Jan 11, 2026
1.0
I ordered a Pretzel Bacon Burger and they forgot the bacon. I am very irritated how are you going to forget the bacon on a bacon burger.
JB
James Brown
Jan 3, 2026
5.0
Enjoyed the meal.
Service was on point.
BD
Belyana Domanï
Dec 29, 2025
1.0
Waited 10 minutes after pressing the red button and no one came through the intercom. Very disappointed. 12/29 5:30pm