Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Pensacola, FL. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 1719 E. Nine Mile Road for the ultimate SONIC experience!
Location
Hours
Reviews
3.8
1,102 reviews
5 stars
467
4 stars
263
3 stars
159
2 stars
69
1 star
144
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported frequent issues with incorrect orders and missing items.
Service Quality
Customer service experiences varied widely, with numerous complaints about rude staff and poor management.
Food Quality
Several reviews highlighted problems with food freshness, including burnt and cold items.
Wait Times
Customers frequently mentioned long wait times for orders, even when the restaurant was not busy.
Positive Staff Interactions
Some customers praised individual staff members for their friendliness and helpfulness, contrasting with overall negative experiences.
- RDRylee Davis1 day ago1.0I ordered a Pretzel Bacon Burger and they forgot the bacon. I am very irritated how are you going to forget the bacon on a bacon burger.
- JBJames BrownJan 3, 20265.0Enjoyed the meal. Service was on point.
- BDBelyana DomanïDec 29, 20251.0Waited 10 minutes after pressing the red button and no one came through the intercom. Very disappointed. 12/29 5:30pm
- CMCamy MayoDec 21, 20255.0I've come here the past couple of days to get some fun drinkies and the young guy working there has always been super nice and efficient!!! super easy to order with the app and the wait is never too long
- CBCarla BachmanOct 29, 20252.0I come here a lot because it’s cheap, the food is normally pretty good but I always expect to get my order wrong. Today was just awful though. Absolutely none of the food was fresh. It was all either burnt or rock hard. I wouldn’t be surprised if the fries were from the previous night. And it wasn’t just my order unfortunately, half my roommmates order was uneatable. Not sure if hot dogs are hard to make or what but 90% of the time it’s made wrong. I wish I was joking.