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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Pensacola, FL. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 8986 Pensacola Blvd for the ultimate SONIC experience!
Numerous reviews highlighted poor service, including long wait times, rude staff, and order inaccuracies.
Food Quality
Many customers reported receiving stale or cold food, with several instances of incorrect orders and unsatisfactory food preparation.
Customer Experience
Several reviews mentioned a lack of professionalism from staff, with complaints about unresponsive service and negative interactions.
Positive Notes
A few customers praised specific staff members for their friendliness and quick service, as well as enjoying certain menu items.
DD
Donel D
4 days ago
3.0
Long wait, over cooked food.B-
GS
Gary Sinard
Feb 22, 2026
5.0
Wow!!!!! The ice is A-MAZ-ING! I really need to BUY one of thoseice mashed that make soft crunchy ice so I can have that ice at home. Its weird that i am more into the ice than the burgers.
VN
V Nonya
Jan 28, 2026
1.0
Everything was STALE and tasted like reheated food. Consistency of tots was nasty. Definitely not freshly prepared food, on top of that. Which ever employee placed my order added an additional TIP to my ticket WITHOUT my consent NOR input. I will NEVER go back to this place ever again. on-top of this, NO FREE REFILLS on soft drinks(coke) and For the price they’re charging!!!??? ABSOLUTELY NOT. BYE FELICIA
DO NOT Go Here. You have been warned.
MS
Mr Salty
Jan 13, 2026
1.0
I guess I’m just asking for it at this point, accidentally screwed up and drove into this place again. Same horrible slow service and order inaccuracies. Hopefully I won’t have any more accidents!
JB
jeremy burnette
Dec 13, 2025
1.0
Ordered online. Checked in and waited in my stall. When food came out it was brought out by a guy. Literally handed me the food and turned and walked away. People are just so incredibly rude and the fast food restaurants do not hold their employees accountable to any sort of expectations.