Sonic Drive-In

3.6
1038 reviews

About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Pensacola, FL. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 8986 Pensacola Blvd for the ultimate SONIC experience!

Location

Sonic Drive-In
8986 Pensacola Blvd, Pensacola, FL
32534, United States

Hours

Reviews

3.6
1,038 reviews
5 stars
412
4 stars
203
3 stars
172
2 stars
84
1 star
167

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unprofessional behavior from staff, with many experiencing long wait times and incorrect orders.

Food Quality

Several reviews mentioned cold, stale, or poorly prepared food, leading to dissatisfaction with the overall dining experience.

Order Accuracy

A significant number of customers noted issues with incorrect orders, including missing items and wrong food being served.

Customer Experience

While some customers had positive experiences with friendly staff and good food, the majority expressed frustration with the service and management.
  • JB
    jeremy burnette
    Dec 13, 2025
    1.0
    Ordered online. Checked in and waited in my stall. When food came out it was brought out by a guy. Literally handed me the food and turned and walked away. People are just so incredibly rude and the fast food restaurants do not hold their employees accountable to any sort of expectations.
  • TE
    Toasty Erin
    Dec 12, 2025
    1.0
    I would rather starve. Than try to order here and wait for my food again. Workers are incredibly slow and incompetent
  • GE
    ginger edmunds
    Nov 11, 2025
    2.0
    The lady at the drive through was rude. There was no need for that. There is plenty of people that need jobs find another employee.
  • JJ
    Justin Shupe (Jrshupe99)
    Nov 6, 2025
    1.0
    My wife waited at the drive thru speaker for over 10 minutes. She got no response when she tried to get someone to take her order, despite the drive thru being clear. She drove to the window to try and order and had to wait another 5 minutes. When the employee finally came to the window, she said she couldn’t take her order because there isn’t a screen there. When my wife explained the issue, she was told there were other people in line so they couldn't take her order. Very unprofessional.
  • NP
    Nathan Pelfrey
    Oct 11, 2025
    1.0
    I understand why i'm seeing so many one star reviews. I went there to pick up an order and this younger goofy looking guy came out and said, YO, is this your order? I told him yes and then he basically shoved the food to me and I said easy, easy and there's no need for that and then I told him thank you twice as he was standing a foot in front of me and he just ignored me and asked he was walking away I could hear him mumbling something as he turned back to look at me. I went to his manager and told her about his attitude and she said she would talk to him but I don't see anything like that happening as they have so many bad reviews and I'm sure this guy has a long Sonic rap sheet.