Service Speed
Customers consistently reported long wait times, often exceeding 20 minutes, with many expressing frustration over slow service and unresponsive staff.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, missing items, and poorly prepared food, leading to dissatisfaction among customers.
Staff Attitude
Feedback indicated a lack of professionalism and motivation among staff, with several customers noting rude or indifferent behavior from employees.
Food Quality
While some customers enjoyed the food, many reported receiving cold, poorly prepared, or unsanitary items, contributing to a negative dining experience.
Management Issues
Several reviews pointed to poor management practices, including understaffing and lack of oversight, which negatively impacted service and customer satisfaction.