Service Quality
Several customers praised the service, particularly highlighting specific servers like John and Charles for their attentiveness and friendliness.
Food Quality
Mixed reviews on food quality; while some dishes like fried chicken and gizzards received high praise, many others were criticized for being bland, poorly prepared, or cooked with old grease.
Cleanliness
Multiple reviews pointed out cleanliness issues, including unpleasant odors and unkempt bathrooms, indicating a need for better maintenance.
Wait Times
Customers frequently mentioned long wait times for food and service, with some expressing frustration over delays even during less busy periods.
Atmosphere
The atmosphere received positive remarks for being pleasant and inviting, although some noted that the restaurant appeared dingy or in need of upkeep.