Pizza Hut

3.7
320 reviews
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Business Details

3900 Creighton Rd., Pensacola, FL
32504, United States
(850) 478-2966
https://locations.pizzahut.com/fl/pensacola/3900-creighton-rd
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About

Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery Service
Find your nearby Pizza Hut® at 3900 Creighton Rd. in Pensacola, FL. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Cash onlyNot available

Location

Pizza Hut
3900 Creighton Rd., Pensacola, FL
32504, United States

Hours

Reviews

3.7
320 reviews
5 stars
164
4 stars
53
3 stars
22
2 stars
19
1 star
62

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, particularly from management, leading to negative customer experiences.

Food Quality

While many customers praised the freshness and taste of the pizza, there were complaints about incorrect orders and cold food upon delivery.

Delivery Issues

Several customers reported significant delays in delivery times, with some orders arriving late or not at all, causing frustration.

Inconsistent Experience

Feedback indicated a lack of consistency in service and food quality, with some customers having excellent experiences while others faced numerous issues.

Positive Staff Interactions

Despite negative comments about some staff, there were also positive mentions of friendly and helpful employees, particularly during in-store interactions.
  • KP
    kylia Parlegreco
    Nov 3, 2025
    5.0
    The woman Ashley that was working the counter and back alone in the store was very sweet and kind made my order just right. Thanks Pizza Hut for such great service and Employees.
  • AA
    anna
    Sep 28, 2025
    2.0
    lady taking togo orders was super rude over the phone. i asked for garlic bread and then she asked if i wanted the bread sticks and i clarified i wanted cheesy bread. then she said "ok you're saying a lot of different things right now so what do you want." in a very rude tone. she asked a man picking up a doordash order if he had a pizza bag and when he replied yes she said "might wanna go get that" in the rudest deadpan voice. i don't know if she's autistic or miserable but she really should be in back of house. the man making the pizzas was sweet though. i feel bad he has to work with that :/
  • JM
    John Miller
    Sep 27, 2025
    5.0
    The location on Creighton road is great. The staff is kind, professional and the delivery team is always service with a smile. I find ordering via the PIZZAHUT app yields the best results. Thank you!!
  • JG
    Jacob Gilmore
    Sep 3, 2025
    1.0
    Warrington made the wrong pizza. Called, and brought the right one but demanded money because PH on the phone can't give a new pizza. Took it back, then wouldn't replace the screw up.
  • DB
    D. “Miss Dee” Bentley
    Jul 22, 2025
    4.0
    Okkkk come on, 2 bucks for a personal pan pizza. Kids, adults, quick snack, lunch or dinner with a salad or lemonade. Im gonna say you can't beat this deal, no frills, gotta go in & order, the same thick pizza hut crust with friendly staff- on TUESDAYS only right now & go ahead & get one two or more💥
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Frequently Asked Questions About Pizza Hut

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