Pizza Hut

Reviews

• JS

  Jennifer See

  Nov 15, 2025
  1.0
  Delivered wrong order. Called store to speak to the manager and waited on hold for 15 minutes to be told "call us back in 30 minutes, we're too busy right now".
• KB

  Kenny Burchfield

  Nov 12, 2025
  5.0
  I tried to pay with 2 different credit cards 💳 online and neither would place my order! So I drove there to place my order! The mgr said she would not honor the order online! What’s the difference??? So I placed my order, paid for it with the same card as I used online! She said give us about 15 minutes! So waiting outside in my car! I went to pickup my order she gave me my order! Drove home to eat the pizza I ordered and it really wasn’t that great! I’m disappointed in the service and the taste of the pizza! My guest was not impressed either!
• BG

  Brenson Glover

  Oct 26, 2025
  1.0
  Waste of time!!!! Place order via the app, wait more than an hour.... call 10 mins after delivery time to check on order, transfer to call center which is no help.... chat agent no help.... waste about another hour trying to find out what's going on, just to be told no delivery drivers so your order will not be delivered.... so try if you want, but I just waited over two hours for pizzas that won't be delivered and no body at Pizza Hut cares that they wasted your time/tied up your money/or speaking with you about the issues they caused
• FS

  Fee Shears

  Oct 25, 2025
  1.0
  My wife placed an order at 4:56 pm. She was advised her order would be ready at 5:19. It was not ready. That was not an issue. I understand that sometimes places get busy. The problem I had was with Miranda Ruffin. She was rude to the employees,namely Maria. She kept yelling "leave me alone,Maria." over and over again. The lady simply had a question. She was chewing gum and popping bubbles while cutting the pizza. She was yelling at other employees and displaying very unprofessional behavior. After waiting 45 minutes for my pizza, I was advised I was waiting on wings first. Then I was advised my wings were incorrectly sauced and would require a remake. It is now 6:03. I requested a refund. Miranda stated she was the only one that could do it, but I had to wait because she was busy. She then proceeded to walk outside. I tried to get her attention by politely saying excuse me as she walked by. She said give me a minute and kept walking. At this point, I am frustrated because she is refusing to help. When she came back inside, I tried to stop her again. She said give me a minute again. I asked her in a loud voice how long does it take to get a refund. I have been here over an hour. She began to yell at me. I yelled back. I tall white delivery driver with a big belly started yelling at me telling me not to talk to her that way. We exchanged a few unpleasant words and he told me to get out. Then, he said that's how their kind act. I said what kind is that. He realized his error and said "women" which was no better than saying what he wanted to say. That was my 1st time going to this location and it will definitely be my last. I was advised the General Manager will be in Tuesday. I will be there to discuss this matter further.
• SS

  Selena Sheltry

  Oct 25, 2025
  5.0
  I called the day before to order 31 pizzas for a work party and they needed to be ready by 9:30am. Nick handled everything, was calm, cool, and collected and handled the order with ease. Everything was ready by 9:10am and they open at 9am. 31 pizzas! They deserve all the stars!

Frequently Asked Questions About Pizza Hut