Pizza Hut

3.4
514 reviews

About

Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery ServicePizza Hut
Find your nearby Pizza Hut® at 120 Entrance Rd. in Pensacola, FL. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Cash onlyNot available

Location

Pizza Hut
120 Entrance Rd., Pensacola, FL
32507, United States

Hours

Reviews

3.4
514 reviews
5 stars
231
4 stars
76
3 stars
33
2 stars
31
1 star
143

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and mishandling of orders.

Food Quality

Mixed feedback on food quality; some customers enjoyed their meals while others reported issues with undercooked or poorly made pizzas.

Order Accuracy

Many customers experienced problems with incorrect orders, missing items, and failure to follow special requests.

Cleanliness and Atmosphere

Some reviews praised the cleanliness of certain locations, while others reported unsanitary conditions and a negative atmosphere.

Delivery Issues

Several customers faced delays and problems with delivery, including wrong addresses and unprofessional drivers.
  • CR
    Chanel Richardson
    Dec 19, 2025
    1.0
    Ordered from here when I got my food it was cold they forgot the drink when I called about it they didn't even want to refund my money for it they were rude about it
  • SS
    sneakyfade
    Dec 16, 2025
    5.0
    Ever since the new manager took over stores much cleaner smells nicer people are better at making pizzas all in all 10/10 will eat again
  • SG
    Scot Gioia
    Dec 12, 2025
    1.0
    Horrible service had me standing there , waiting for fifteen minutes. If I could give no stars , I would.
  • MC
    Michael Corey
    Dec 10, 2025
    1.0
    It was clear my Large pizza was a medium and made for a dollar or two total. You guys trained staff to barely use sauce. Barely use cheese barely use toppings. I had a two topping that looked like a quarter topping. There was such a small sprike of cheese sauce and toppings it was horrible! You guys lost my business will never return
  • BM
    Brenna McInnis
    Dec 9, 2025
    2.0
    I switched from Domino's to Pizza Hut since I felt the quality and the customer service was better. Apparently I was wrong. The last two times I have ordered from here has been highly disappointing. The first time I ordered a 4 pack of 20 oz drinks. The driver handed them to a different customer but at least was nice enough to admit it. He offered to go back to the store and get my drinks or give me a refund. I chose, stupidly, to have him bring back the drinks. When he came back I had 4 drinks I didn't request. Oh well, right? Second time I ordered a hutbox with a personal pan pizza and wings, along with some other stuff. When my order came I was missing my wings. I called the store and they offered to bring my wings or give me a $10 credit. Since I was already a little peeved I decided to take the credit. Then they told me that it would be applied to my account and I had 30 days to use it before it expired. After my previous experiences I couldn't guarantee that I would be ordering at all, much less within the next 30 days. If I didn't I'd be out my wings AND my money. I told them to forget that and just send me my wings. Then I get a text that my wings were gonna be delivered via doordash. Poor doordash driver. I hope he wasn't expecting a tip for that. Should ask Pizza Hut to pay it. Moral of the story, I probably won't be ordering here again. The food is good but not worth finding out that your order is not right. If you do order, maybe you should choose to pickup instead. Might have better luck.

Frequently Asked Questions About Pizza Hut

Where is the Pizza Hut location in Pensacola, FL?

The Pizza Hut is located at 120 Entrance Rd., Ste. 2, Escambia, Pensacola, FL 32507.

What are the hours of operation for Pizza Hut at 120 Entrance Rd.?

Pizza Hut is open from 9:00 AM to midnight Sunday through Thursday, and from 9:00 AM to 1:00 AM on Friday and Saturday.