Papa Johns Pizza

3.7
251 reviews

About

Pizza Restaurant
At Papa Johns Pizza in Pensacola, FL, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Pensacola pizza for any occasion. Call us for pizza delivery in Pensacola or stop by 320 East Cervantes Street for carryout to order the best pizza in Pensacola, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
320 East Cervantes Street, Pensacola, FL
32501, United States

Hours

Reviews

3.7
251 reviews
5 stars
126
4 stars
45
3 stars
14
2 stars
16
1 star
50

What are people saying?

AI-generated from recent customer reviews

Customer Service

While some customers praised the friendly and helpful staff, others reported rude service and poor handling of complaints.

Food Quality

Many customers expressed dissatisfaction with the quality of food, citing issues like undercooked pizza, incorrect orders, and food safety concerns.

Order Accuracy

Numerous reviews mentioned problems with incorrect orders, missing items, and inconsistent food preparation.

Delivery Issues

Customers frequently reported long wait times, cold food upon delivery, and issues with delivery instructions being ignored.

Management Response

Several customers noted poor management responses to complaints, with some feeling their concerns were not taken seriously.
  • JM
    Jason Masader
    Oct 30, 2025
    2.0
    This place is so inconsistent with the breadsticks. They were flat pieces of paper with NO BREAD inside when they’re literally BREADSTICKS. Crunchy and flat. Last time they were so skinny they looked like a box of bones and could barely eat them they were also so crunchy. Never had pizza issues just breadstick always messed up. Please do better if I’m paying almost $30-$40 for late dinner after work I would like some BEEF to my breadsticks for gods sake
  • MF
    Marie Fuller
    Oct 11, 2025
    5.0
    Russell was fantastic and set me up fro success. The good was great as well!
  • AJ
    Amber Jones
    Oct 2, 2025
    5.0
    Great service!!
  • BB
    Billy
    Aug 2, 2025
    1.0
    Ordered 8 wings only got 7 and they are undercooked. No extra cheese on pizza that was ordered. The pizza was not good and looks like slop In a box. They do not give you what you pay for at this location and won’t give you your full money back for their incompetence. Do Not go to this location. Stay away
  • BM
    Brittany Mowdy
    Jul 21, 2025
    1.0
    We have ordered from this location many times in the past. However, the past 2 times, the pizza has made my entire family sick. We are very unhappy for the quality of food being served. Something is not being stored or cooked correctly due to the food poisoning style sickness these last two orders has caused.

Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in Pensacola, FL?

Delivery is available Monday through Thursday from 10:00 AM to 12:00 AM, Friday and Saturday from 10:00 AM to 1:00 AM, and Sunday from 10:00 AM to 12:00 AM.

Can I order Papa Johns Pizza for carryout, and what are the takeout hours?

Yes, carryout is available. Takeout hours are Monday through Thursday and Sunday from 10:00 AM to 11:30 PM, Friday and Saturday from 10:00 AM to 12:30 AM.