At Papa Johns Pizza in Pensacola, FL, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Pensacola pizza for any occasion. Call us for pizza delivery in Pensacola or stop by 320 East Cervantes Street for carryout to order the best pizza in Pensacola, along with breadsticks, wings, and more!
Many customers reported issues with the quality of the pizza, including burnt, undercooked, and incorrect orders.
Customer Service
While some customers praised individual staff members for their exceptional service, others experienced rude or unhelpful interactions, particularly regarding order issues.
Inconsistency
There were frequent mentions of inconsistency in food preparation and order accuracy, leading to dissatisfaction among repeat customers.
Delivery Issues
Numerous complaints were made about late deliveries, cold food, and problems with third-party delivery services.
Positive Experiences
Despite the negative feedback, several customers expressed satisfaction with the food and service, highlighting specific employees who provided excellent service.
KM
Keandra Majors
Dec 15, 2025
1.0
Pizza was burnt
JM
Jason Masader
Oct 30, 2025
2.0
This place is so inconsistent with the breadsticks. They were flat pieces of paper with NO BREAD inside when they’re literally BREADSTICKS. Crunchy and flat. Last time they were so skinny they looked like a box of bones and could barely eat them they were also so crunchy. Never had pizza issues just breadstick always messed up. Please do better if I’m paying almost $30-$40 for late dinner after work I would like some BEEF to my breadsticks for gods sake
MF
Marie Fuller
Oct 11, 2025
5.0
Russell was fantastic and set me up fro success. The good was great as well!
AJ
Amber Jones
Oct 2, 2025
5.0
Great service!!
BB
Billy
Aug 2, 2025
1.0
Ordered 8 wings only got 7 and they are undercooked. No extra cheese on pizza that was ordered. The pizza was not good and looks like slop In a box. They do not give you what you pay for at this location and won’t give you your full money back for their incompetence. Do Not go to this location. Stay away
What are the delivery hours for Papa Johns Pizza in Pensacola, FL?
Delivery is available Monday through Thursday from 10:00 AM to 12:00 AM, Friday and Saturday from 10:00 AM to 1:00 AM, and Sunday from 10:00 AM to 12:00 AM.
Can I order Papa Johns Pizza for carryout, and what are the takeout hours?
Yes, carryout is available. Takeout hours are Monday through Thursday and Sunday from 10:00 AM to 11:30 PM, Friday and Saturday from 10:00 AM to 12:30 AM.
Does Papa Johns Pizza offer no-contact delivery?
Yes, Papa Johns Pizza in Pensacola offers no-contact delivery to ensure your safety and convenience.
Where is Papa Johns Pizza located in Pensacola?
Papa Johns Pizza is located at 320 East Cervantes Street, Pensacola, FL 32501.
What types of food does Papa Johns Pizza in Pensacola serve?
They serve pizza, wings, desserts, breadsticks, cheesesticks, and beverages.
Can I order Papa Johns Pizza online through an app or website?
Yes, you can order online via the Papa Johns website or through their mobile apps available on the Apple App Store and Google Play Store.
Is Papa Johns Pizza in Pensacola open on Christmas Day?
No, the restaurant is closed on December 25th.
What options are available for purchasing Papa Johns gift cards?
Gift cards can be purchased online through the Papa Johns website or app.
What nearby places can visitors check out when visiting Papa Johns Pizza?
Nearby places include 86 Forks Bar + Table for Asian fusion cuisine, Pot Roast & Pinot wine bar, and Tops Choice Hamburgers for American style burgers.
Are there nearby services or conveniences near Papa Johns Pizza?
Yes, customers nearby can find Bank of America, Cricket Wireless store, and Pensacola Fire Department Station 1 close to Papa Johns Pizza.
How can I use nearby transit or points of interest to find Papa Johns Pizza at 320 East Cervantes Street?
You can use landmarks like Pensacola Fire Department Station 1 and the Cricket Wireless store as reference points to locate Papa Johns easily on East Cervantes Street.