Brand Certified
Papa Johns Pizza
3.7(258 reviews)
Certified by Papa Johns Pizza • Mar 01, 2026
Business Details
320 East Cervantes Street, Pensacola, FL
32501, United States
Certified by Papa Johns Pizza • Mar 01, 2026
(850) 435-3223
Certified by Papa Johns Pizza • Mar 01, 2026
https://locations.papajohns.com/united-states/fl/32501/pensacola/320-east-cervantes-street?utm_source=gmb&utm_medium=organic
Certified by Papa Johns Pizza • Mar 01, 2026
About
Certified by Papa Johns Pizza • Mar 01, 2026
Pizza RestaurantPapa John's
At Papa Johns Pizza in Pensacola, FL, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Pensacola pizza for any occasion. Call us for pizza delivery in Pensacola or stop by 320 East Cervantes Street for carryout to order the best pizza in Pensacola, along with breadsticks, wings, and more!
Details
- DeliveryAvailable
Location
Certified by Papa Johns Pizza • Mar 01, 2026
Hours
Certified by Papa Johns Pizza • Mar 01, 2026
Reviews
3.7
258 reviews
5 stars
126
4 stars
46
3 stars
14
2 stars
16
1 star
56
What are people saying?
AI-generated from recent customer reviews
Food Quality
Numerous customers reported issues with food quality, including burnt pizzas, undercooked items, and missing ingredients.
Customer Service
Mixed reviews on customer service; while some praised individual employees, many others reported rude behavior and poor handling of complaints.
Order Accuracy
Frequent complaints about incorrect orders and missing items, leading to customer dissatisfaction.
Delivery Issues
Several customers experienced delays, cold food upon delivery, and problems with third-party delivery services.
Positive Experiences
Despite the negative feedback, some customers highlighted positive experiences with specific staff members and good food quality on occasion.
- MZMetus Zeca2 days ago1.0Ordered a pizza and all the cheese was stuck on the box and I called in and the person was very very rude. I asked if they can remake my pizza and she said there was nothing that she could do for me nor was she able to give me particular refund.
- MTMariia TitovaFeb 22, 20261.0Want to eat someone else's hair? Order pizza from them.
- MRMs RiosFeb 9, 20261.0I would have preferred no stars as a review. The security heavy white manager with glasses gave me burnt cheese sticks that only had cheese in the middle and the rest was greasy bread. When I told him this he told he that’s how it was supposed to look and told me to give the general manager a call. This is not the way to treat a customer. He should have remade the order to my liking.
- EMEmma MaeJan 27, 20261.0I spent forty dollars on three pizzas and tipped nine dollars. We open the boxes and it is missing ingredients, barely has any cheese, and very little sauce. So I call, and got hung up on. I called back and after letting it ring for almost three minutes got hung up on again. I went to the store and the door is locked even though the store is open. There was an employee inside and I was just ignored. I typically don’t write reviews or think too much about these kind of things, but the disrespect and lack of service was so unbelievably disgusting.
- KMKeandra MajorsDec 15, 20251.0Pizza was burnt
Brand Certified Facts from Papa Johns Pizza
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Certified March 01, 2026Yext Knowledge Graph
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