At Papa Johns Pizza in Pensacola, FL, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Pensacola pizza for any occasion. Call us for pizza delivery in Pensacola or stop by 596 E NINE MILE RD for carryout to order the best pizza in Pensacola, along with breadsticks, wings, and more!
Many customers reported rude and unhelpful staff, particularly managers, leading to negative experiences.
Order Accuracy
Numerous complaints about incorrect orders, missing items, and poorly made pizzas.
Delivery Issues
Frequent delays in delivery times, with some customers waiting over two hours for their orders.
Food Quality
Inconsistent food quality, with reports of undercooked pizzas, skimpy toppings, and overall dissatisfaction with the food.
Management Problems
Criticism of management practices, including poor handling of customer complaints and lack of accountability.
TH
Traci H
4 days ago
2.0
I've had to come to this location a few times, but this visit was the worst. I came in with my Door Dash pizza bag and stood there for several minutes while 2 employees were at the counter and neither acknowledged me. The older female was clearly dealing with an unhappy customer, while the red-headed teenager was messing with the cash register. I had to actually speak first by saying "excuse me, an acknowledgement would be nice." The teen then said "sorry, we have a lot going on right now". My response was, "so do I...I have a time limit for this delivery". He then turned and got my order that was hot and ready to go (which is the only reason they get 2 stars). My impression was that because I was "just a delivery driver", I wasn't as important as a paying customer. But, what they fail to realize is that I'm picking up for a customer that has already paid them. I have been to this location a few times as a Dasher, but I had to say something this time!
CP
Cora Pines
5 days ago
1.0
Extremely rude and hostile employees and they don't wear gloves while handling food
RD
Robert Delgiorno
Oct 25, 2025
5.0
My pizza was not made with love
PF
payton fulkerson
Oct 24, 2025
1.0
Order dominos!!! I got a coupon book and had one for papa John’s well the code doesn’t work and when I called to explain that they say there’s nothing they can do about it and multiple people have tried to use it but can’t. Like it’s a coupon for your store…? Yall should have that figured out if you want to be in a coupon book….
NP
Nathan Pelfrey
Oct 22, 2025
1.0
Came in to pick up order and not one of them acted as if I was there and helped another customer that came in a few minutes after I did and so I asked if I was invisible or something and then the manager decided to help me.
What are the delivery hours for Papa Johns Pizza in Pensacola?
Papa Johns Pizza delivers from 10:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.
What are the takeout hours at Papa Johns Pizza in Pensacola?
Takeout service is available from 10:00 AM to 11:30 PM Monday through Thursday and Sunday, and until 12:30 AM on Friday and Saturday.
Does Papa Johns Pizza offer no contact delivery?
Yes, Papa Johns Pizza provides no contact delivery service for customers.
Where is Papa Johns Pizza located in Pensacola?
Papa Johns Pizza is located at 596 E Nine Mile Rd, Pensacola, FL 32514, United States.
What types of products does Papa Johns Pizza in Pensacola offer?
They offer pizza, wings, desserts, breadsticks, cheesesticks, and beverages.
Are there any special holiday hours for Papa Johns Pizza?
On December 25, the store is closed. On December 24, 31, and January 1, it is open from 10:00 AM to midnight for delivery and until 11:30 PM for takeout.
How can I order from Papa Johns Pizza in Pensacola online?
You can order online via Papa Johns' official website or use their mobile apps available on the Apple App Store and Google Play.
What nearby dining options are close to Papa Johns Pizza?
Nearby dining options include Toro Bravo Mexican, Tucan Mexican Restaurant, Lost Pizza Co., Five Guys, and Wendy's, offering a variety of cuisine to explore before or after your pizza visit.
Are there any nearby leisure or entertainment spots near Papa Johns Pizza in Pensacola?
Yes, places like DeLuna Lanes bowling alley and Whiskey Runners Saloon offer entertainment options near Papa Johns.
What nearby services can complement a visit to Papa Johns Pizza?
Nearby services include GEICO Insurance Agent for insurance needs, Waterworx Car Wash, and chiropractic or wellness options such as Ocean Massage & Wellness.