Brand Certified
Papa Johns Pizza
3.6(357 reviews)
Certified by Papa Johns Pizza • Mar 01, 2026
Business Details
596 E NINE MILE RD, Pensacola, FL
32514, United States
Certified by Papa Johns Pizza • Mar 01, 2026
(850) 478-8887
Certified by Papa Johns Pizza • Mar 01, 2026
https://locations.papajohns.com/united-states/fl/32514/pensacola/596-e-nine-mile-rd?utm_source=gmb&utm_medium=organic
Certified by Papa Johns Pizza • Mar 01, 2026
About
Certified by Papa Johns Pizza • Mar 01, 2026
Pizza RestaurantPapa John's
At Papa Johns Pizza in Pensacola, FL, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Pensacola pizza for any occasion. Call us for pizza delivery in Pensacola or stop by 596 E NINE MILE RD for carryout to order the best pizza in Pensacola, along with breadsticks, wings, and more!
Details
- DeliveryAvailable
Location
Certified by Papa Johns Pizza • Mar 01, 2026
Hours
Certified by Papa Johns Pizza • Mar 01, 2026
Reviews
3.6
357 reviews
5 stars
174
4 stars
48
3 stars
35
2 stars
25
1 star
75
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with several instances of employees ignoring customers or being dismissive.
Delivery Issues
Numerous reviews highlighted long delivery times, cold food upon arrival, and incorrect orders, leading to customer frustration.
Food Quality
Inconsistent food quality was noted, with complaints about undercooked pizzas, skimpy toppings, and overall dissatisfaction with the meals.
Management Problems
Several reviews mentioned poor management practices, including lack of accountability and failure to address customer complaints effectively.
Positive Experiences
Despite the negative feedback, some customers praised the food and service, indicating that experiences can vary significantly.
- ABa bryFeb 18, 20261.0this store sucks. nobody comes to the front to help customers and they try to avoid eye contact at all costs. I told them my order was ready and told them my name, they didn't even check . finally someone else walked up and pulled my order off the shelf yelled the name out. I'm scratching my head wondering why they even asked my name to begin with. This isn't a one time affair, I've been here like 5 times and it's all the same.
- SGScott G.Jan 16, 20265.0Thanks for supporting teachers! Papa John's will be my go-to delivery pizza place from now on!
- KSKeijofer StallworthDec 20, 20255.0Well, my experience was formed from my online purchase. I get to the location expecting my pizza but someone walked out with it. The manager Alayen, please pardon me if I got his name wrong but he saw where I placed my order and took care of the issue. no biggie. friendly service great atmosphere, I love the food there. I'm not downplaying anyone's negative experience they might've encountered but I know that what I went through is what and how any business should treat their customers. thanks bro I again apologize for getting your name wrong.
- JDJillian DDec 19, 20251.0This location does delivery by Door Dash and for the second (and last) time it took an exceptionally long time to get our order. Once the order was picked up, it took over 35 minutes for it to be delivered from a store that is only 12 minutes away and was barely warm. I called the manager after 30 minutes and she was not helpful and just said it would be there soon. We like Papa John's pizza but the delivery through Door Dash has made it so we will no longer order from them.
- JWJessica WatsonDec 10, 20251.0Papadia had very little meat and only 1/3 of the portion compared to other locations. The dough was overcooked making it hard, I didn't eat most of it. The brownies and cheesesticks were cut extremely messy. Definitely not worth the price. You can tell this location does not take pride in their service or is fair to the customer on what they are spending their money on.
Frequently Asked Questions About Papa Johns Pizza
What are the delivery hours for Papa Johns Pizza in Pensacola?
Papa Johns Pizza delivers from 10:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.
What are the takeout hours at Papa Johns Pizza in Pensacola?
Takeout service is available from 10:00 AM to 11:30 PM Monday through Thursday and Sunday, and until 12:30 AM on Friday and Saturday.
Does Papa Johns Pizza offer no contact delivery?
Yes, Papa Johns Pizza provides no contact delivery service for customers.
Where is Papa Johns Pizza located in Pensacola?
Papa Johns Pizza is located at 596 E Nine Mile Rd, Pensacola, FL 32514, United States.
What types of products does Papa Johns Pizza in Pensacola offer?
They offer pizza, wings, desserts, breadsticks, cheesesticks, and beverages.
Are there any special holiday hours for Papa Johns Pizza?
On December 25, the store is closed. On December 24, 31, and January 1, it is open from 10:00 AM to midnight for delivery and until 11:30 PM for takeout.
How can I order from Papa Johns Pizza in Pensacola online?
You can order online via Papa Johns' official website or use their mobile apps available on the Apple App Store and Google Play.
What nearby dining options are close to Papa Johns Pizza?
Nearby dining options include Toro Bravo Mexican, Tucan Mexican Restaurant, Lost Pizza Co., Five Guys, and Wendy's, offering a variety of cuisine to explore before or after your pizza visit.
Are there any nearby leisure or entertainment spots near Papa Johns Pizza in Pensacola?
Yes, places like DeLuna Lanes bowling alley and Whiskey Runners Saloon offer entertainment options near Papa Johns.
What nearby services can complement a visit to Papa Johns Pizza?
Nearby services include GEICO Insurance Agent for insurance needs, Waterworx Car Wash, and chiropractic or wellness options such as Ocean Massage & Wellness.
Brand Certified Facts from Papa Johns Pizza
Papa Johns Pizza partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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