Business Details
About
Pizza RestaurantPapa John's
At Papa Johns Pizza in Pensacola, FL, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Pensacola pizza for any occasion. Call us for pizza delivery in Pensacola or stop by 596 E NINE MILE RD for carryout to order the best pizza in Pensacola, along with breadsticks, wings, and more!
Details
- DeliveryAvailable
Location
Hours
Reviews
3.6
355 reviews
5 stars
173
4 stars
48
3 stars
35
2 stars
25
1 star
74
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with several mentioning poor management responses to complaints.
Delivery Issues
Numerous reviews highlighted long delivery times, cold food upon arrival, and incorrect orders, leading to customer frustration.
Food Quality
Inconsistent food quality was noted, with complaints about undercooked pizzas, skimpy toppings, and overall dissatisfaction with the meals.
Positive Experiences
Despite the negative feedback, some customers praised the friendly staff and good food, indicating that experiences can vary.
- KSKeijofer StallworthDec 20, 20255.0Well, my experience was formed from my online purchase. I get to the location expecting my pizza but someone walked out with it. The manager Alayen, please pardon me if I got his name wrong but he saw where I placed my order and took care of the issue. no biggie. friendly service great atmosphere, I love the food there. I'm not downplaying anyone's negative experience they might've encountered but I know that what I went through is what and how any business should treat their customers. thanks bro I again apologize for getting your name wrong.
- JDJillian DDec 19, 20251.0This location does delivery by Door Dash and for the second (and last) time it took an exceptionally long time to get our order. Once the order was picked up, it took over 35 minutes for it to be delivered from a store that is only 12 minutes away and was barely warm. I called the manager after 30 minutes and she was not helpful and just said it would be there soon. We like Papa John's pizza but the delivery through Door Dash has made it so we will no longer order from them.
- JWJessica WatsonDec 10, 20251.0Papadia had very little meat and only 1/3 of the portion compared to other locations. The dough was overcooked making it hard, I didn't eat most of it. The brownies and cheesesticks were cut extremely messy. Definitely not worth the price. You can tell this location does not take pride in their service or is fair to the customer on what they are spending their money on.
- APAbraham H. ParnassusDec 8, 20255.0Sloppy Johns Shaq pizza is fire
- THTraci HNov 20, 20252.0I've had to come to this location a few times, but this visit was the worst. I came in with my Door Dash pizza bag and stood there for several minutes while 2 employees were at the counter and neither acknowledged me. The older female was clearly dealing with an unhappy customer, while the red-headed teenager was messing with the cash register. I had to actually speak first by saying "excuse me, an acknowledgement would be nice." The teen then said "sorry, we have a lot going on right now". My response was, "so do I...I have a time limit for this delivery". He then turned and got my order that was hot and ready to go (which is the only reason they get 2 stars). My impression was that because I was "just a delivery driver", I wasn't as important as a paying customer. But, what they fail to realize is that I'm picking up for a customer that has already paid them. I have been to this location a few times as a Dasher, but I had to say something this time!
Frequently Asked Questions About Papa Johns Pizza
What are the delivery hours for Papa Johns Pizza in Pensacola?
Papa Johns Pizza delivers from 10:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.
What are the takeout hours at Papa Johns Pizza in Pensacola?
Takeout service is available from 10:00 AM to 11:30 PM Monday through Thursday and Sunday, and until 12:30 AM on Friday and Saturday.
Does Papa Johns Pizza offer no contact delivery?
Yes, Papa Johns Pizza provides no contact delivery service for customers.
Where is Papa Johns Pizza located in Pensacola?
Papa Johns Pizza is located at 596 E Nine Mile Rd, Pensacola, FL 32514, United States.
What types of products does Papa Johns Pizza in Pensacola offer?
They offer pizza, wings, desserts, breadsticks, cheesesticks, and beverages.
Are there any special holiday hours for Papa Johns Pizza?
On December 25, the store is closed. On December 24, 31, and January 1, it is open from 10:00 AM to midnight for delivery and until 11:30 PM for takeout.
How can I order from Papa Johns Pizza in Pensacola online?
You can order online via Papa Johns' official website or use their mobile apps available on the Apple App Store and Google Play.
What nearby dining options are close to Papa Johns Pizza?
Nearby dining options include Toro Bravo Mexican, Tucan Mexican Restaurant, Lost Pizza Co., Five Guys, and Wendy's, offering a variety of cuisine to explore before or after your pizza visit.
Are there any nearby leisure or entertainment spots near Papa Johns Pizza in Pensacola?
Yes, places like DeLuna Lanes bowling alley and Whiskey Runners Saloon offer entertainment options near Papa Johns.
What nearby services can complement a visit to Papa Johns Pizza?
Nearby services include GEICO Insurance Agent for insurance needs, Waterworx Car Wash, and chiropractic or wellness options such as Ocean Massage & Wellness.