Panera Bread

4.1
859 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Pensacola is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
9239 University Pkwy, Pensacola, FL
32514, United States

Hours

Reviews

4.1
859 reviews
5 stars
474
4 stars
196
3 stars
75
2 stars
30
1 star
84

What are people saying?

AI-generated from recent customer reviews

Customer Service

While some customers praised friendly staff, others reported poor service, including unacknowledged orders and rude interactions.

Food Quality

Feedback on food quality was mixed; some enjoyed the freshness and taste, while others complained about small portions, incorrect orders, and food safety issues.

Cleanliness

Several reviews mentioned cleanliness issues, including unsanitary conditions and a need for better maintenance.

Value for Money

Many customers felt that the prices were high relative to the portion sizes and quality of food received.

Menu Availability

Customers frequently reported that items were out of stock, leading to frustration and disappointment.
  • CF
    Cindy Ford
    Nov 16, 2025
    5.0
    My son ordered from this location today. Server Jenny noticed that his hot sandwich order was cold and without waiting for him to say anything, she immediately warmed it up. That's good customer service!
  • JJ
    Joy Johnson
    Nov 14, 2025
    4.0
    Good location, easy access to drive thru. I was not overly impressed by the content of my salad. It looked less than it should have been. Not well presented but was fresh and tasted good. The drive thru to took a little while but not too long.
  • HR
    Harriet Richmond
    Nov 4, 2025
    5.0
    The food was very good. The man that took our order was very good and patience with hubby and I. He gave us good suggestions on what we had a taste for and they was excellent choices. This was our first time at a Panera Bread
  • EH
    Ethan Hunt
    Nov 4, 2025
    5.0
    Incredibly friendly staff and service. Our soup and sandwich combo lunches were fresh while also served almost instantly from ordering. We were given this exceptional service while what looked like a fairly busy Sunday service. Always have great things to say for this location.
  • HD
    Henry des
    Oct 22, 2025
    1.0
    I had to ask where my food was multiple times after about 20-30 minutes, then when someone finally listened to me the people in the back kept saying they thought I was homeless and just trying to get free food.

Frequently Asked Questions About Panera Bread

Does Panera Bread at 9239 University Pkwy accept reservations?

No, Panera Bread does not accept reservations.

What are the opening hours for Panera Bread Pensacola?

Panera Bread Pensacola is open from 6:00 AM to 9:00 PM Monday through Saturday, and from 7:00 AM to 9:00 PM on Sunday.