Panera Bread

3.7
1280 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Pensacola is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
5091 Bayou Blvd, Pensacola, FL
32503, United States

Hours

Reviews

3.7
1,280 reviews
5 stars
583
4 stars
247
3 stars
120
2 stars
90
1 star
240

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted the restaurant's dirty conditions, including unclean tables and floors, and unsanitary drink areas.

Service Speed

Customers frequently reported long wait times for food, both in-store and at the drive-thru, often exceeding 30 minutes.

Order Accuracy

Many customers experienced issues with incorrect orders, missing items, or being out of key ingredients.

Staff Attitude

Several reviews mentioned rude or unhelpful staff, particularly in management roles, contributing to a negative customer experience.

Food Quality

While some customers enjoyed the food, many expressed disappointment with the freshness and quality, citing bland flavors and poorly prepared items.
  • JP
    Jonathan Peacock
    1 day ago
    2.0
    $30+ for me and one child to order lunch. The bread was tough and stale. The soup was lukewarm and tasted like bagged pre-made junk. We'll never be back.
  • PK
    Paully K
    Oct 24, 2025
    2.0
    We used the self order, no one was there to take our order. Place was really dirty. Needed to have some attention out front. Homeless guy enjoying the beverage area prior to snuggling up in his blanket and sleeping in booth.
  • HT
    Hanne T
    Oct 22, 2025
    2.0
    Normally i have no issues with panera. But when i am working, I cannot order via the app, and am required to order through doordash which wont even let me change the BREAD on my sandwich. I usually have to call to ask them to change it, im used to waiting a hot minute i know theyre busy. But a lot of times it just rings till it disconnects you have to call like 3 times to get ahold of anyone to request a change! Its really uncool when if corporate allowed for delivery or special instructions on doordash this would be a nonissue
  • MD
    mike d
    Oct 6, 2025
    1.0
    Went in and it was dead but still took over 10 mins to get a turkey sandwich. And it was wrong and I had to drive back to get it fixed. Well they fixed it by making me a ham sandwich. Wow, just wow. Not worth the trouble for $16. Disappointed all around. Do better.
  • IH
    India Hassan
    Sep 30, 2025
    2.0
    There’s a MANAGER, she’s black, not skinny, and very RUDE. I wish I could’ve gotten her name so I didn’t have to describe her with those words, but it was very necessary for me to write this review. She was extremely rude. Rushing me. I asked her for extra butter. She gave me one butter. I got a whole entire loaf of bread The line wasn’t even backed up I just think that a manager should hold herself better Especially when they’re the face of the business

Frequently Asked Questions About Panera Bread

Does Panera Bread Pensacola accept reservations?

No, Panera Bread Pensacola does not accept reservations.

What are the opening hours of Panera Bread Pensacola?

Panera Bread Pensacola is open from 6:00 AM to 9:00 PM Monday through Saturday, and from 7:00 AM to 9:00 PM on Sundays.