Brand Certified
McDonald's
3.4(2196 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
7198 Pensacola Blvd, Pensacola, FL
32505, United States
Certified by McDonald's • Mar 01, 2026
(850) 478-6781
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.4
2,196 reviews
5 stars
790
4 stars
420
3 stars
388
2 stars
174
1 star
424
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many reviews mentioned cold, stale, or poorly prepared food, with specific complaints about greasy fries and hard buns.
Cleanliness
Several customers noted unsanitary conditions in the bathrooms and dining area, with some describing the overall cleanliness as unacceptable.
Positive Experiences
Despite the negative feedback, some customers praised friendly staff and good service during specific visits.
- HNHera NariFeb 16, 20261.0The food was so disgusting my nuggets were stale and my fries are not even salted and on top of that the sprite was watered down do not go to McDonald’s…..
- AJAlessandra JohnsonFeb 15, 20261.0There were two other people waiting for food inside when our order was placed. We ordered two 4 poece chicken nugget kids meals and a 4 piece chicken nugget a la carte. It took 33 minutes. We finally receive the order and leave. As we're getting on the interstate and I go to give the kids their food, I see that their fries are brownish, hard, and luke warm. After waiting for THIRTY+ MINUTES. My husband said that a part of what took so long was the number of people who were bringing their food back because it was wrong... please get it together. Would not recommend this location.
- DFDennis FarleyFeb 13, 20265.0Fast courteous service... Friendly people working here...🙂
- LLLucasFeb 10, 20261.0They refuse to do the table service here even when the place is empty. I came in earlier. The app said theyre bring my order to table.. The sticker on the table says order Un the app and we'll bring it to your table. The girl yelled something random at the counter like they always do. I waved even though they already had the table number, and she said well here it is and set it on the counter and walked off. Why exactly would I want my order for table service in a bag either? If I'm obviously eating there I'd probably want a tray and not a to go bag.. I won't be back to this one.
- MMmomisstressedJan 11, 20261.0I went in and all I ordered was a cheeseburger and fries. I waited and waited but my food never came. I asked the manager what the wait was and she figured out that my order as given to someone else. They got my order ready again and I left. Once in the car I pulled out some of the fries and they were so greasy that I couldn't eat them. I tried to eat the cheeseburger and it was cold, the cheese wasn't melted, and it tasted like dirt. On another note, who's idea was it for these bathroom doors? 😆
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's at 7198 Pensacola Blvd?
McDonald's is open daily from 5:00 AM to midnight on most days, with extended hours until 1:00 AM on Fridays and Saturdays.
When is the delivery service available at this McDonald's location?
Delivery service is available daily from 5:30 AM to 10:30 PM, except on Fridays and Saturdays when it extends until 11:30 PM.
What are the drive-thru hours at this McDonald's?
The drive-thru operates from 5:00 AM to midnight Sunday through Thursday, and extends until 1:00 AM on Fridays and Saturdays.
Which services does this McDonald's offer for food pickup and delivery?
This location offers curbside pickup, delivery, same-day delivery, and no-contact delivery options.
What payment methods are accepted at McDonald's on Pensacola Blvd?
Payments can be made via American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Can customers order from McDonald's via a mobile app?
Yes, customers can order using the McDonald's app available on both Apple App Store and Google Play Store.
What are some notable places near McDonald's on Pensacola Blvd that customers might visit?
Nearby places include Bayfront Downtown Pensacola, Americas Best Value Inn and Suites, Greyhound Bus Station, and Pensacola Beach FL, which customers might explore before or after their visit.
How can the nearby Greyhound Bus Station benefit McDonald's customers?
Customers arriving or departing via the Greyhound Bus Station nearby can easily access McDonald's for meals or refreshments before or after their trip.
Are there other dining options near McDonald's at this location?
Yes, Wendy's is a nearby fast food and burger restaurant for customers interested in alternative dining options.
What online options are available for ordering from this McDonald's?
Customers can order online through McDonald's delivery website or via quick links provided for mobile ordering.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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