McDonald's

3.4
2182 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
7198 Pensacola Blvd, Pensacola, FL
32505, United States

Hours

Reviews

3.4
2,182 reviews
5 stars
782
4 stars
418
3 stars
387
2 stars
174
1 star
421

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many reviews highlighted issues with food quality, including cold, old, or improperly prepared items.

Cleanliness

Several customers noted unsanitary conditions in the restaurant and bathrooms.

Positive Staff Interactions

Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness.
  • EM
    Edwin Martell
    1 day ago
    1.0
    I keep giving this location benefit of the doubt since the location is close to my work. But they just keep disappointing. Horrible service. Bread is stale. They charge you for condiments. When has anyone charged for ketchup? They should really shut this place down. Don’t waste your time. Go to Wendy’s across the street.
  • MM
    momisstressed
    2 days ago
    1.0
    I went in and all I ordered was a cheeseburger and fries. I waited and waited but my food never came. I asked the manager what the wait was and she figured out that my order as given to someone else. They got my order ready again and I left. Once in the car I pulled out some of the fries and they were so greasy that I couldn't eat them. I tried to eat the cheeseburger and it was cold, the cheese wasn't melted, and it tasted like dirt. On another note, who's idea was it for these bathroom doors? 😆
  • HP
    Holley Padilla
    6 days ago
    5.0
    We all love McDonald's this McDonald's is particularly pretty good great service food tastes great they didn't drop it on the floor like the ones in Alabama great service bathrooms are clean my favorite McDonald's in Pensacola Florida
  • KN
    Katianna Newland
    Jan 4, 2026
    1.0
    Talk about the spread of Avian flu...got my order wrong multiple times sure, but the real problem was the pet bird. Someone taking their pet to work with them, a bird is so unsanitary. Please don't eat here and get yourself sick.
  • JH
    Joseph Henderson
    Dec 29, 2025
    1.0
    Very poor service. Rough on older folks trying to use this self serve. No help from manager to busy showing off his new phone. No one up front to help.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 7198 Pensacola Blvd?

McDonald's is open daily from 5:00 AM to midnight on most days, with extended hours until 1:00 AM on Fridays and Saturdays.

When is the delivery service available at this McDonald's location?

Delivery service is available daily from 5:30 AM to 10:30 PM, except on Fridays and Saturdays when it extends until 11:30 PM.