Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many reviews highlighted issues with food quality, including cold, old, or improperly prepared items.
Cleanliness
Several customers noted unsanitary conditions in the restaurant and bathrooms.
Positive Staff Interactions
Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness.
EM
Edwin Martell
1 day ago
1.0
I keep giving this location benefit of the doubt since the location is close to my work. But they just keep disappointing. Horrible service. Bread is stale. They charge you for condiments. When has anyone charged for ketchup? They should really shut this place down. Don’t waste your time. Go to Wendy’s across the street.
MM
momisstressed
2 days ago
1.0
I went in and all I ordered was a cheeseburger and fries. I waited and waited but my food never came. I asked the manager what the wait was and she figured out that my order as given to someone else. They got my order ready again and I left. Once in the car I pulled out some of the fries and they were so greasy that I couldn't eat them. I tried to eat the cheeseburger and it was cold, the cheese wasn't melted, and it tasted like dirt.
On another note, who's idea was it for these bathroom doors? 😆
HP
Holley Padilla
6 days ago
5.0
We all love McDonald's this McDonald's is particularly pretty good great service food tastes great they didn't drop it on the floor like the ones in Alabama great service bathrooms are clean my favorite McDonald's in Pensacola Florida
KN
Katianna Newland
Jan 4, 2026
1.0
Talk about the spread of Avian flu...got my order wrong multiple times sure, but the real problem was the pet bird. Someone taking their pet to work with them, a bird is so unsanitary. Please don't eat here and get yourself sick.
JH
Joseph Henderson
Dec 29, 2025
1.0
Very poor service. Rough on older folks trying to use this self serve. No help from manager to busy showing off his new phone. No one up front to help.
What are the regular operating hours of McDonald's at 7198 Pensacola Blvd?
McDonald's is open daily from 5:00 AM to midnight on most days, with extended hours until 1:00 AM on Fridays and Saturdays.
When is the delivery service available at this McDonald's location?
Delivery service is available daily from 5:30 AM to 10:30 PM, except on Fridays and Saturdays when it extends until 11:30 PM.
What are the drive-thru hours at this McDonald's?
The drive-thru operates from 5:00 AM to midnight Sunday through Thursday, and extends until 1:00 AM on Fridays and Saturdays.
Which services does this McDonald's offer for food pickup and delivery?
This location offers curbside pickup, delivery, same-day delivery, and no-contact delivery options.
What payment methods are accepted at McDonald's on Pensacola Blvd?
Payments can be made via American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Can customers order from McDonald's via a mobile app?
Yes, customers can order using the McDonald's app available on both Apple App Store and Google Play Store.
What are some notable places near McDonald's on Pensacola Blvd that customers might visit?
Nearby places include Bayfront Downtown Pensacola, Americas Best Value Inn and Suites, Greyhound Bus Station, and Pensacola Beach FL, which customers might explore before or after their visit.
How can the nearby Greyhound Bus Station benefit McDonald's customers?
Customers arriving or departing via the Greyhound Bus Station nearby can easily access McDonald's for meals or refreshments before or after their trip.
Are there other dining options near McDonald's at this location?
Yes, Wendy's is a nearby fast food and burger restaurant for customers interested in alternative dining options.
What online options are available for ordering from this McDonald's?
Customers can order online through McDonald's delivery website or via quick links provided for mobile ordering.