Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
2,168 reviews
5 stars
778
4 stars
415
3 stars
388
2 stars
173
1 star
414
What are people saying?
AI-generated from recent customer reviews
Food Quality
Numerous customers reported receiving cold, old, or poorly prepared food, including incorrect orders and items that were inedible.
Service Issues
Many reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders, leading to frustration among customers.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty bathrooms and a messy lobby.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendly service and efficiency, indicating that there are instances of good service.
Management Concerns
Multiple reviews pointed to poor management practices, including staff training issues and inadequate handling of customer complaints.
- BBBecky Barlish5 days ago5.0Went through the drive through. The food and coffee was good and service was quick.
- RCrobert careyNov 17, 20251.0Food was terrible. Hamburger buns on Big Mac was hard as a rock. French fries were old and cold
- CMConnie McCuddyNov 16, 20251.0The manager name Bryan was very rude and yelled at me. I asked for no cheese on my big Mac and of course they put it on there and I have bad reactions from it. I told him I was calling corporate on him and he said okay. BTW the food was cold
- MSMary SingletonNov 5, 20251.0If it was up to me I wouldn’t give you a star but that’s was only way I could say this…. Every time I come here they always screw up my order … I said only mayonnaise…just a waste of money
- BBburtOct 26, 20251.0so I go to the McDonald's after playing 2k26 all night and I want a mcrib but I get to the drive thru and I ask for one and they say they don't sell those rn like HOW ARE WE NOT GONNNNA SELL THE MCRIB I was very mad and I looked it up the MCRIB has pork like I'm not Jewish but if I was I would be mad because I wouldn't be able to eat a mcrib but anyway so I just ask for a 20 peice nugget meal and a large sprite with NO ICE I get to the window to pay and there was a girl there idk her name but she looked like a Wendy to me and she said alot of food for some one like I was fat or smth but wtv I get the the nuggets only 19 btw but I wasn't gonna say anything and they were cold and I get the sprite not a large a medium and there was ice I was nice wasn't gonna say anything but the Wendy girl didn't even say my pleasure like uhgggg I em going back to North dakota flip Pensacola FL
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's at 7198 Pensacola Blvd?
McDonald's is open daily from 5:00 AM to midnight on most days, with extended hours until 1:00 AM on Fridays and Saturdays.
When is the delivery service available at this McDonald's location?
Delivery service is available daily from 5:30 AM to 10:30 PM, except on Fridays and Saturdays when it extends until 11:30 PM.
What are the drive-thru hours at this McDonald's?
The drive-thru operates from 5:00 AM to midnight Sunday through Thursday, and extends until 1:00 AM on Fridays and Saturdays.
Which services does this McDonald's offer for food pickup and delivery?
This location offers curbside pickup, delivery, same-day delivery, and no-contact delivery options.
What payment methods are accepted at McDonald's on Pensacola Blvd?
Payments can be made via American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Can customers order from McDonald's via a mobile app?
Yes, customers can order using the McDonald's app available on both Apple App Store and Google Play Store.
What are some notable places near McDonald's on Pensacola Blvd that customers might visit?
Nearby places include Bayfront Downtown Pensacola, Americas Best Value Inn and Suites, Greyhound Bus Station, and Pensacola Beach FL, which customers might explore before or after their visit.
How can the nearby Greyhound Bus Station benefit McDonald's customers?
Customers arriving or departing via the Greyhound Bus Station nearby can easily access McDonald's for meals or refreshments before or after their trip.
Are there other dining options near McDonald's at this location?
Yes, Wendy's is a nearby fast food and burger restaurant for customers interested in alternative dining options.
What online options are available for ordering from this McDonald's?
Customers can order online through McDonald's delivery website or via quick links provided for mobile ordering.