Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted rude and unprofessional staff, leading to poor customer experiences.
Order Accuracy
Many customers reported incorrect orders and issues with food preparation, indicating a lack of attention to detail.
Food Quality
Several reviews mentioned food being cold, undercooked, or not fresh, contributing to dissatisfaction.
Speed of Service
Customers frequently complained about long wait times in both drive-thru and in-store, impacting overall satisfaction.
Cleanliness
Some reviews noted cleanliness issues within the restaurant, affecting the dining experience.
LM
lilly matthews
Feb 22, 2026
1.0
paid for 4 bbq sauces and only received 3 and tried to get another one and the girl in the back was saying it was in the bag going off, terrible customer service!! they gave us cold fries too🤯
LY
Lisa York
Feb 16, 2026
5.0
Kylon (sp?) is such a positive person. I stop by to get coffee and hash-browns most mornings, & his smile and kind, helpful attitude put a positive spin at the beginning of my day :) Really makes a difference when I’m facing a tough day. Thanks!
TC
TAVARUS CARTER
Feb 6, 2026
5.0
MS. T was awesome!!! Her customer service was flawless
SD
Scot Dixon
Jan 19, 2026
5.0
The drive through line moved very quickly, and both the cashier and the person serving the food were polite and very professional. That's rare in today's fast food world. This is the best McDonald's I've been to in a while.
LC
Lyndsey Craft
Jan 16, 2026
3.0
I ordered a bacon egg and cheese biscuit meal with a medium orange juice. The biscuit was hard and the hash brown was very under cooked. I was in my way to work so I couldn't turn around to have it replaced. I did receive good friendly costumer service