McDonald's

Reviews

• KK

  Kelsey Kling

  Jan 2, 2026
  1.0
  Me and my friend came and got breakfast around 8am and she got a caramel frappe, after waiting for a while she went and asked if it was ready . This white girl said she would go make it and walked off. After 10 more minutes she walked back up to see if it was ready where another employee said they’d go see what was going on with it. We sat down and the white girl walks up to us and says i already told u i can’t make the frappe so get smth else very rudely to then my friend ordered a mocha and they brought her a caramel frappe with literally half the cup being whip cream and the frappe was only ice and was not even attempted to be blended.
• RR

  Rebecca Roden

  Dec 31, 2025
  1.0
  Dakota was great at handling the issue his team caused, Ashleigh however was very mean very rude and very unkind. She was demeaning, telling out I'm not dealing with this when I was polite I've worked in restaurants and kitchens before I also deal with elderly care... She rolled her neck.. they didn't want to make my order. I sat in the drive thru for 20 mins had the receipt to prove it... Then told me her team couldn't make the order. The McDonald's app doesn't give options for refunds, not to my knowledge at least. I asked for the equivalent of what I paid for, she threw Dakota off on me. My kids were hungry, I don't understand why she's being mean and why I can't just get what I paid for or the equivalent.. All they asked for were hash browns. Order went in at 10:20 sat in drive thru til 10:45 before I decided to go in after having a confrontational worker, Ashley.. an older couple came out same issue very upset no refund for them no food either. Another lady picking up an order was upset, no respite for her order and staff just twiddling their fingers talking crap about their customers. Ashleigh was the ring leader of bad attitudes. Cut the bad apple before it infects you're whole company. Dakota deserves a raise. Amidst all this chaos I never once was offered a manager she was just sitting in her chair in the back giving orders. NEVER HAVE I GIVEN OR RECEIVED THIS KIND OF BAD SERVICE AT A MCDONALD'S AND IM FROM MONTGOMERY AL. THAT SAYS A LOT!! I still want my refund. 😡
• AA

  Ayden

  Dec 28, 2025
  1.0
  Absolutely horrible experience with their staff and manager. I waited almost 30 minutes in the drive-thru line because they can’t keep their damn employees stay in the kitchen longer than 5 minutes without a smoke break. I put in my breakfast order at 10:28 AM and had to wait until it was almost 11 AM because the line wasn’t moving and I already had paid. By the time I got to the first window, the girl working the kiosk handed me a receipt and told me it’s almost 11 so they can’t serve me breakfast and I can go talk to the manager about it if I wanted. I went in to the store and spoke with the manager who just told me there’s nothing they’ll do about it.
• NB

  nunya business

  Dec 24, 2025
  5.0
  My friend & I went through the drive through and ordered two orders at approximately 10:40ish pm. They pull us up to the third window, we had no issues, everyone up until this point was wonderful - then, a white girl (we didn’t get a name) comes up and asks us, “you had the quarter pounder with cheese?” To which my friend in the driver’s seat said “yes, we ALSO had the 20 pc nugget, 2 large fries, mcdouble & cheeseburger”, EMPHASIS ON ‘ALSO.’ She walked off before we could once again reiterate we had 2 orders, a guy comes up and hands us our food no issue. We say “is the quarter pounder in here as well?” just in case, and he asks the same girl from before, to which she raises her voice where we can hear her THROUGH THE WINDOW, “I JUST ASKED THEM IF THEY HAD THAT AND THEY SAID NO.” Incorrect. Everyone else was pleasant except for her, and all we had for the second order was just that one quarter pounder. I hope whoever runs this McDonald’s doesn’t tolerate that kind of behavior and attitude.
• AN

  Auto Net

  Dec 23, 2025
  1.0
  So, if you pull up and order at the drive thru and they tell you, sorry we don't have any fountain drinks today but you can get milkshakes, water, apple juice or milk and you say ok, I'll take a chocolate shake with one meal and a vanilla with the other, since it not my fault they messed up their drink machine you would think they would not charge you an extra 8 dollars for milkshakes, right? Not how they do it here. You pay full price for the combo meal with no drink, then they charge you for the milkshakes. Don't get me wrong, I applaud the hustle, it's actually a smart racket. I'm sure they made several thousand up charge milkshakes today. That itself is ridiculous, but the attitude the little dude at the window had was off the charts. Idk why I would expect better, but I did. I got got

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