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McDonald's

3.4
(2295 reviews)

Business Details

6003 Mobile Hwy, Pensacola, FL
32526, United States
(850) 453-1273
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
6003 Mobile Hwy, Pensacola, FL
32526, United States

Hours

Reviews

3.4
2,295 reviews
5 stars
815
4 stars
412
3 stars
396
2 stars
198
1 star
474

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, with several customers reporting poor treatment and lack of assistance.

Order Accuracy

Many customers experienced issues with incorrect orders, missing items, and cold food, leading to frustration and dissatisfaction.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and bathrooms, contributing to a negative dining experience.

Speed of Service

Customers frequently complained about long wait times in both the drive-thru and inside the restaurant, indicating inefficiencies in service.

Food Quality

There were consistent reports of cold, stale, or poorly prepared food, which did not meet customer expectations.
  • RT
    Robin Tyler
    2 days ago
    2.0
    Rude employees and got order wrong
  • JW
    Johnny White
    6 days ago
    1.0
    If you want a cold coffee don't bother going to McDonald's for the cold coffee after dark they will tell you the machine is being cleaned that is a lie lie lie McDonald's employees are to lazy to make anyone one Whataburger is the same way they will tell you that there Frosty machine is being cleaned that is a lie lazy people
  • BB
    Bluescheetah
    Feb 24, 2026
    4.0
    Wonderful service everytime I've eaten there, food always fresh to order, very courteous.
  • BM
    Brooklynn McCoy
    Feb 8, 2026
    1.0
    I wouldn’t be as bothered if I hadn’t had a great experience at the other locations. From the moment our order was taken on the speaker box to us getting our food (which was incorrect) it just was not pleasant. The lady on the speaker box was not listening to us give our order at all, she had to ask about one single drink 4 different times and it was still rung in incorrectly from the receipt. At the window, the girl there was leaning back towards the window just on the wall. The girl that gave us our food was the only person that seemed to somewhat care that there were people there lol. We did not receive sauce, straws, and the burger was made incorrectly, and what is this thing with McDonald’s not filling the cups up all the way. Just overall unpleasant :)
  • CH
    Candice Hilton
    Feb 1, 2026
    1.0
    Everything on the menu should be a dollar if they are going to run this location this way. Service was rude, order was wrong, no napkins and no ketchup. Had to circle the block to get the rest of our order. This is fast food people, Im not asking for much but if im spending money on a garbage chicken sandwhich meal then the least you can do is give me a ketchup for my fries and a napkin. We waited 20 min in line and at the window I cant even get a hello, I get a bag without my entire order a watered down coke and a "have a good night" the job isnt done sweetie. Train your staff better mcdonalds, how much money does it take to put a napkin in a bag.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 6003 Mobile Hwy, Pensacola?

McDonald's at 6003 Mobile Hwy, Pensacola, is open daily from 5:00 AM to midnight, with extended hours until 1:00 AM on Fridays and Saturdays.

What are the delivery hours for this McDonald's location?

Delivery is available from 5:30 AM to 11:30 PM Sunday through Thursday, and until 12:30 AM on Fridays and Saturdays.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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