Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
2,128 reviews
5 stars
795
4 stars
455
3 stars
382
2 stars
170
1 star
326
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported poor service, including long wait times, incorrect orders, and unprofessional staff behavior.
Food Quality
Many reviews highlighted issues with food quality, including cold items, incorrect orders, and unappetizing meals.
Cleanliness
Several customers noted cleanliness issues, particularly in the dining area and bathrooms.
Staff Attitude
Customers frequently mentioned rude or indifferent staff, contributing to a negative dining experience.
- SBScott Brown2 days ago1.0Got our uber eats order completely wrong. The receipt on the outside of the bag was correct, but nothing inside the bag was.
- MMMoniqueDec 27, 20251.0PLEASE READ PEOPLE PLEASE it's not that HARD. Added creamer to my Coffee and I wanted it black,no Splenda packs no Creamer packs like I asked for. Biscuits and Hashbrowns were hard as a ROCK now mind you this is 7AM IN THE MORNING was Short a Hashbrown as well. Where is Management?
- JJJazmin JonesDec 19, 20251.0the customer service is poor. bad at answering questions, expects you to know everything. and then they dont slice burgers in half. the reciept was untouchable. yes, it came back sticky and icky. they closed the door angrily at the drive through just because ketchup was asked for. did not want to serve.
- KTkedtania thomasDec 5, 20252.0me and my wife went there for breakfast and ordered the steak egg mcmuffun extra value meal..the steak was dry and unseasoned..
- JWJames WhiteDec 3, 20251.0Not fast food anymore 30 minutes for 2 double cheeseburgers. Pick anywhere else if you are in a hurry.
Frequently Asked Questions About McDonald's
What are the regular dining hours at McDonald's on E Cervantes in Pensacola?
McDonald's at 815 E Cervantes, Pensacola, FL is open daily from 6:00 AM to 11:00 PM for dining.
When is the McDonald's drive-through open?
The drive-through is open every day from 5:00 AM to 11:00 PM.
Can I get delivery service from McDonald's at this location?
Yes, McDonald's offers delivery every day from 5:30 AM to 10:30 PM with options like same-day and no-contact delivery.
What payment methods does this McDonald's accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does McDonald's at 815 E Cervantes offer curbside pickup?
Yes, curbside pickup is available as part of their services.
Is there a mobile app to order McDonald's food from this location?
Yes, you can order using the McDonald's app available on iOS and Android, or via the online ordering link.
What nearby places can I visit before or after eating at McDonald's on E Cervantes?
You can visit Krispy Kreme for donuts, Walgreens pharmacy for convenience items, or enjoy a walk by East Hill Animal Hospital area.
Are there other fast food restaurants near this McDonald's?
Yes, there is another McDonald's nearby, as well as Popeyes® Louisiana Kitchen, a chicken fast food option close by.
How can nearby financial services help when visiting McDonald's at this location?
Nearby ATMs such as LibertyX Bitcoin ATM and Rockitcoin offer convenient access to cash or cryptocurrency if needed during your visit.
Does this McDonald's provide any rewards or loyalty programs?
Yes, you can earn points for free food through the MyMcDonald's Rewards program.