Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
2,044 reviews
5 stars
779
4 stars
390
3 stars
386
2 stars
161
1 star
328
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times for food, both in the drive-thru and inside the restaurant.
Food Quality
Many reviews mentioned issues with food quality, including cold or burnt items, incorrect orders, and unsanitary conditions.
Customer Service
Feedback highlighted poor customer service, with staff being unprofessional, inattentive, and sometimes rude.
Cleanliness
Numerous customers noted that the restaurant was dirty, with complaints about the state of the dining area and restrooms.
Management Issues
Several reviews pointed to poor management practices, including lack of staff training and inadequate handling of customer complaints.
- JMJocelyn MooreOct 30, 20251.0We've been sitting in a pickup spot for 20+ minutes just for a happy meal and 10 chicken nuggets. I feel like I'm in the twilight zone. I mean is it just zombies working in there or everyone is high or what????
- CLCameron LiebmanOct 23, 20251.0We sat in the drive through for 30 minutes just to have them tell us they didnt make our order, so more waiting. Not one single worker inside that building seemed like they knew what they were doing. It looked dirty as hell through the drive through window too. Then, to top it all off, after we FINALLY get our food, they give us the wrong damn sauce packets. I'd rather drive 10 miles south to a further McDonald's than ever go here again. Oh yeah I almost fogot, almost none of our food had the monopoly stickers either, only 2 of our 7 items had them.
- MFMark FinkOct 14, 20255.0This Mickey D's has better prices than the one on Nine Mile Rd. Whenever I am going to Mobile Hwy, I stop here. If I am getting on the Interstate I go to the Burger Scroodle across the street.
- TTTiffany ThorntonOct 11, 20251.0Worst McDonald’s experience I’ve ever had - and that is saying a lot. Waited almost 30 minutes for my food. When it came out, the fries were rock hard and very cold. Nuggets were so hard my kids couldn’t bite through them. And my food was burnt - like literally black burnt. Spent $30 for a meal that was completely inedible.
- SMSabrina MalunasOct 4, 20255.0Drive thru actually cares about your order and sauce
Frequently Asked Questions About McDonald's
What are the regular opening hours of McDonald's at 7941 Pine Forest Rd, Pensacola?
McDonald's is open daily from 6:00 AM to 11:00 PM.
What are the McDonald's delivery hours at this location?
Delivery service is available every day from 5:30 AM to 10:30 PM.
Does this McDonald's have a drive-through and what are its hours?
Yes, the drive-through is open daily from 5:30 AM to 11:00 PM.
Which payment methods are accepted at this McDonald's?
Payment options include American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
What services does this McDonald's location offer?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Can I order McDonald's food online or through an app?
Yes, you can order online via their delivery website and through the McDonald's app available on iOS and Android.
What nearby gas stations can customers visit when coming to McDonald's at Pine Forest Rd?
Nearby gas stations include BP, Shell, Cumberland Farms, and TOM THUMB 19 which can be convenient for fueling up before or after your meal.
Are there any nearby hotels close to McDonald's for travelers?
Yes, nearby hotels include Red Roof Inn Pensacola Fairgrounds, Super 8, Holiday Inn Express & Suites Pensacola W I-10, and Country Inn & Suites by Radisson, Pensacola West, FL, offering convenient accommodation options.
What other dining options are available near McDonald's at this location?
Nearby dining options include Sonny's BBQ - Chellie Pensacola, Waffle House, Ruby Tuesday, MrBeast Burger, Hardee's, Burger King, and IHOP.
How can I earn rewards at McDonald's?
You can join MyMcDonald's Rewards to earn points for free food by visiting https://www.mcdonalds.com/us/en-us/mymcdonalds.html.