Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
2,053 reviews
5 stars
784
4 stars
391
3 stars
387
2 stars
161
1 star
330
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported long wait times, incorrect orders, and poor customer service, indicating significant issues with staff efficiency and management.
Food Quality
Many reviews highlighted problems with food quality, including cold, burnt, or improperly prepared items, leading to dissatisfaction among customers.
Cleanliness
Numerous customers noted unsanitary conditions in the restaurant, including dirty tables and bathrooms, contributing to a negative dining experience.
Staff Attitude
Feedback indicated a lack of professionalism and friendliness among staff, with some customers experiencing rude behavior and indifference.
Positive Experiences
Despite the negative trends, some customers praised specific employees for their friendliness and good service, as well as the quality of food on certain occasions.
- VTVivian Turner2 days ago1.0you are going to be waiting forever just for them to forget they made you go into a side line. Never coming back here
- BLBritani Liriano5 days ago5.0Best location in Pensacola! The employees are always so friendly, food is always right and hot, service is always fast.
- OROlivia ReineggerDec 11, 20251.0I ordered a regular chicken sandwich add tomatoes on the mobile app went to pick it up got my sandwich got back home and it was a spicy chicken sandwich and you can't get nobody to answer the phone so you can let them know that somebody's not doing their job right and I wasn't wasting gas to go back up there to get them to make me a correct chicken sandwich so I fed it to my dog
- AMAyden MertzDec 6, 20251.0everytime i come through here is reminds me to just choose another mcdonald’s. I will get the worst and usually wrong food while sitting in like for 20+ minutes. Place needs to get some new management been the same for 5+ years.
- DCDavid CollinsDec 3, 20255.0Whoever is on the grill today needs a raise
Frequently Asked Questions About McDonald's
What are the regular opening hours of McDonald's at 7941 Pine Forest Rd, Pensacola?
McDonald's is open daily from 6:00 AM to 11:00 PM.
What are the McDonald's delivery hours at this location?
Delivery service is available every day from 5:30 AM to 10:30 PM.
Does this McDonald's have a drive-through and what are its hours?
Yes, the drive-through is open daily from 5:30 AM to 11:00 PM.
Which payment methods are accepted at this McDonald's?
Payment options include American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
What services does this McDonald's location offer?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Can I order McDonald's food online or through an app?
Yes, you can order online via their delivery website and through the McDonald's app available on iOS and Android.
What nearby gas stations can customers visit when coming to McDonald's at Pine Forest Rd?
Nearby gas stations include BP, Shell, Cumberland Farms, and TOM THUMB 19 which can be convenient for fueling up before or after your meal.
Are there any nearby hotels close to McDonald's for travelers?
Yes, nearby hotels include Red Roof Inn Pensacola Fairgrounds, Super 8, Holiday Inn Express & Suites Pensacola W I-10, and Country Inn & Suites by Radisson, Pensacola West, FL, offering convenient accommodation options.
What other dining options are available near McDonald's at this location?
Nearby dining options include Sonny's BBQ - Chellie Pensacola, Waffle House, Ruby Tuesday, MrBeast Burger, Hardee's, Burger King, and IHOP.
How can I earn rewards at McDonald's?
You can join MyMcDonald's Rewards to earn points for free food by visiting https://www.mcdonalds.com/us/en-us/mymcdonalds.html.