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McDonald's

3.4
(2431 reviews)

Business Details

7915 N Davis Hwy, Pensacola, FL
32514, United States
(850) 478-7963
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
7915 N Davis Hwy, Pensacola, FL
32514, United States

Hours

Reviews

3.4
2,431 reviews
5 stars
813
4 stars
500
3 stars
408
2 stars
229
1 star
481

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, often exceeding 15 minutes, both in the drive-thru and for mobile orders.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, missing items, and food not being prepared as requested.

Cleanliness

The restaurant was criticized for unsanitary conditions, including dirty bathrooms and a filthy dining area.

Staff Behavior

While some customers praised friendly staff, many others reported rude interactions and unprofessional behavior from employees and management.

Food Quality

Several reviews mentioned cold or improperly prepared food, with specific complaints about undercooked items and missing ingredients.
  • KK
    Kurt
    Feb 22, 2026
    3.0
    Not a great option. Parking lot is annoying to get into, as well. Area is busy, but there is lots of parking if you need your mcdonald's fix
  • TD
    ty Dabrazt
    Feb 7, 2026
    1.0
    Management suck and they are inconsiderate
  • SM
    Sergio Melendez
    Jan 21, 2026
    1.0
    More that 15 minutos for 2 apple pie that is That's ridiculous! I had to leave the store because I got tired of waiting, since they weren't ready yet.
  • TD
    Tosha Dumas
    Jan 18, 2026
    1.0
    My daughter gave me her card that had 42.00 on it to grab her and her kids food for the night. I pulled up to pay and the girl told me my total was 38.96 I handed her the card and she gave me a receipt and I drove to the next window! When I got there the girl proceeded to hand me an order that wasn’t mine and I told her it wasn’t mine and the manager came to the window and proceeded to tell me the last window accidentally charged me card for the car behind me, which was 17.46. He told me he would have to return the money back on the card which would take 24 hours or so to refund the money. Mind you my daughter had just enough to pay for their food. I asked was there any way for him to just charge the difference or give a cash refund and he said no. So now at the fault of McDonald’s my daughter or her kids got to get their food! I will never come back to this McDonald’s!
  • AL
    Adam Lassiter
    Dec 31, 2025
    1.0
    Got a cheeseburger, received 2 buns instead. McChicken had no mayo or lettuce on it and the patty was cold. I feel like in the past when these items were $1 it was forgivable, now that they cost $3 and change it's pathetic. (Edit Owner responded and asked me to go to a link for customer feedback so they could help with the order being wrong. I went to the link and responded to the questionnaire and let their team know. Absolutely zero response, so not only did you waste my money and time with a wrong order, but you turned around and wasted my time by going to your "customer care team.' Do you think people aren't going to follow up or what? Anyways, you blew up on Reddit so congrats to that.")

Frequently Asked Questions About McDonald's

What are the regular hours of operation for McDonald's at 7915 N Davis Hwy, Pensacola?

McDonald's is open from 5:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.

When is the drive-thru service available at this McDonald's location?

The drive-thru is open from 5:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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