McDonald's

3.6
2189 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5 S Blue Angel Pkwy, Pensacola, FL
32506, United States

Hours

Reviews

3.6
2,160 reviews
5 stars
807
4 stars
440
3 stars
401
2 stars
177
1 star
335

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported long wait times for their orders, with some experiencing delays of over 30 minutes.

Order Accuracy

Frequent complaints about incorrect orders and missing items were noted, indicating a lack of attention to detail.

Staff Behavior

Mixed reviews on staff friendliness; some customers praised friendly service while others reported rude or unresponsive employees.

Cleanliness

Concerns were raised about cleanliness in the dining area and bathrooms, with some customers noting unpleasant odors.

Food Quality

Inconsistent food quality was mentioned, with some customers receiving cold or poorly prepared items.
  • DM
    Dana Miles
    Jan 3, 2026
    1.0
    Terrible service . I simply came in for 2 sundaes and mind you they cost 4 dollars so I spent 8 dollars for 2 sundaes half way filled and when they handed them to me they we melted and I simply asked for a remake . And they lied and said they were out of hot fudge when the ones they gave me before was hot 🤦🏽🤦🏽🤦🏽🤦🏽 terrible restraunt I would never recommend 0-10 terrible need to be shut down . Immediately please and thank you
  • CP
    chris pociecha
    Dec 23, 2025
    1.0
    Royally pissed me off taking over 30 minutes to provide me with a simple cheeseburger. Had me pull around said they would bring it out and never did. Said they forgot about me, threw away my order when I walked in there to grab it and said they’ll make it fresh which then took another 15 minutes. I wish I could’ve just got my money back.
  • LN
    Lin Nel
    Dec 20, 2025
    4.0
    I decided to try the spicy chicken snack wrap. I really liked it!
  • TL
    TAKULVE Johnson landscaping
    Dec 20, 2025
    5.0
    Great spot still have playground
  • JG
    James Greenlee
    Dec 4, 2025
    3.0
    4th time in a row theres been 5 or less people in line and my order is still somehow wrong, my fries are soggy and i got two cokes instead of one coke and one dr pepper. please hire competent workers, this wasnt an issue a year ago even on extremely busy days

Frequently Asked Questions About McDonald's

What are the regular business hours for McDonald's at 5 S Blue Angel Pkwy, Pensacola?

McDonald's at 5 S Blue Angel Pkwy is open every day from 5:30 AM to 11:00 PM.

What are the drive-thru hours for this McDonald's location?

The drive-thru is open daily from 5:30 AM to 11:00 PM at this location.