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McDonald's

3.6
(2124 reviews)

Business Details

5 S Blue Angel Pkwy, Pensacola, FL
32506, United States
(850) 457-0560
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5 S Blue Angel Pkwy, Pensacola, FL
32506, United States

Hours

Reviews

3.6
2,124 reviews
5 stars
777
4 stars
425
3 stars
392
2 stars
175
1 star
328

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service quality, with some praising friendly staff while others experienced rude or slow service.

Order Accuracy

Many reviews highlighted frequent issues with incorrect orders and missing items, leading to customer frustration.

Food Quality

Feedback on food quality was mixed, with some customers enjoying hot and fresh meals, while others received cold or poorly prepared food.

Cleanliness

Several reviews mentioned cleanliness issues, particularly in the lobby and restrooms, affecting the overall dining experience.

Wait Times

Customers frequently complained about long wait times, both in the drive-thru and for in-store orders, impacting their overall satisfaction.
  • JK
    Judy Korzec
    2 days ago
    5.0
    Fast and friendly
  • GH
    Gwen Hampton
    4 days ago
    5.0
    The drive through ladies today were so nice. Kailyn has such good true southern hospitality, and the lady in the second window (I didn’t catch her name) was also so very kind. You ladies are amazing!!
  • KB
    Katherine Brown
    Feb 17, 2026
    5.0
    I have no complaints except it’s time for you to wipe down that sign
  • DL
    Dakota Z Lundy
    Jan 22, 2026
    1.0
    The prices are crazy but the service is shitty, I won't ever go back to this place. 4 cookies and some fries took 25 minutes. Seriously McDonald's fo better with hiring people. The fires were old and cold but the cookies were fresh. I don't understand 25 minutes but whatever 🙄
  • MC
    Misty Crutchfield
    Jan 16, 2026
    5.0
    This is a new McDonald's the fries were very hot and good. I personally don't like how no one takes your offer and there is no one up front. Everyone is in the back unless they happen to come up there. Seems like a delivery only type store yet they put booths for dine in.

Frequently Asked Questions About McDonald's

What are the regular business hours for McDonald's at 5 S Blue Angel Pkwy, Pensacola?

McDonald's at 5 S Blue Angel Pkwy is open every day from 5:30 AM to 11:00 PM.

What are the drive-thru hours for this McDonald's location?

The drive-thru is open daily from 5:30 AM to 11:00 PM at this location.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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