Brand Certified
McDonald's
3.3(1124 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
4990 Bayou Rd, Pensacola, FL
32503, United States
Certified by McDonald's • Mar 01, 2026
(850) 476-5529
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.3
1,124 reviews
5 stars
403
4 stars
168
3 stars
167
2 stars
106
1 star
280
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Mixed reviews on food quality; some praised fresh and hot meals, while others complained about cold, undercooked, or incorrect items.
Cleanliness
Several reviews highlighted unsanitary conditions, including dirty dining areas and lack of soap in bathrooms.
Customer Experience
Many customers expressed dissatisfaction with the overall experience, citing a lack of personal interaction and professionalism.
- DBDaniel BlunkJan 27, 20263.0Extremely non-personal given the fact that when me and my daughter entered there was no one in sight to get us it take our order. We had to order from the kiosk and the printer was out of ink so we didn't get our receipt. We took a number and sat down. Then waited. We wondered if they received it order because the entire time we were there absolutely no one was out front welcoming, cleaning, it even showing a presence in the place. I'm my opinion only, McDonald's has fallen far from what it was when I was a kid or even a young adult. The food has gotten worse while the prices have risen tremendously and I'm only 51 years old. It's no longer worth the experience, or the cost.
- RKRyan KelloggJan 21, 20263.0It's McDonald's. You get what you came for.
- TBTodd BlanchardJan 15, 20261.0I wonder if this is what Ray Croc imagined? Kinda mid TBH.
- GJGary JohnsonDec 13, 20254.0McDonald’s is a great place for a quick meal, especially for children.
- MCMark CooperDec 10, 20251.0This place sucks even by Mcdonald's standards. I've only ate here a couple of times, because I wanted to give it a fair shot. But I won't be going back. Like I said, i've tried this place three times. They have screwed up my order.All three times. What food I do get is just slapped together. The people that work here are unprofessional and rude as hell. I've only been inside once, but the place was trashed and dirty eerywhere. Do yourself a favor. Drive a couple of blocks to another location. It will be worth it to go out of your way just to avoid this place.
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's at 4990 Bayou Rd, Pensacola?
McDonald's at 4990 Bayou Rd, Pensacola is open daily from 5:00 AM to 11:00 PM, with extended hours until midnight on Fridays and Saturdays.
When does the McDonald's drive-thru open and close?
The drive-thru is open from 5:00 AM to 11:00 PM Sunday through Thursday, and until midnight on Fridays and Saturdays.
What delivery services are available at this McDonald's location?
This McDonald's offers curbside pickup, delivery, same day delivery, and no-contact delivery to customers.
How can I order from McDonald's online or through a mobile app?
You can order through the McDonald's App available on Apple App Store and Google Play, or by visiting the delivery URL https://mcdonalds.order.online/business/-5579.
What payment options does McDonald's accept?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's location have any special rewards program?
Yes, customers can join MyMcDonald's Rewards to earn points for free food. More info is at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.
Are there any nearby places I can visit before or after dining at McDonald's?
Nearby you can visit Wine World for drinks, The Craft Bar - Pensacola for gastropub dining, or Chili's Grill & Bar for additional restaurant options.
If I'm looking for shopping options near McDonald's at 4990 Bayou Rd, where should I go?
You can visit Cordova Corner for shopping and furniture, Pier 1 Imports for home decor, and Rococo for women's clothing and shoes.
Are there any banks or financial services close to McDonald's in Pensacola?
Yes, Regions Bank, Central Credit Union of Florida, PNC, and BBVA Bank are all nearby for your banking needs.
What categories best describe this McDonald's location?
This McDonald's is categorized as a fast food restaurant, breakfast restaurant, coffee shop, burger joint, sandwich restaurant, and ice cream & frozen desserts location.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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