Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
1,120 reviews
5 stars
400
4 stars
168
3 stars
165
2 stars
105
1 star
282
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor customer service, including rude staff and long wait times.
Food Quality
Mixed feedback on food quality, with some customers receiving fresh and hot meals while others reported cold, undercooked, or incorrect orders.
Cleanliness
Several customers noted unsanitary conditions, including dirty dining areas and issues with bathroom cleanliness.
Order Accuracy
Many customers experienced issues with incorrect orders, including missing items and wrong food being served.
- GJGary JohnsonDec 13, 20254.0McDonald’s is a great place for a quick meal, especially for children.
- MCMark CooperDec 10, 20251.0This place sucks even by Mcdonald's standards. I've only ate here a couple of times, because I wanted to give it a fair shot. But I won't be going back. Like I said, i've tried this place three times. They have screwed up my order.All three times. What food I do get is just slapped together. The people that work here are unprofessional and rude as hell. I've only been inside once, but the place was trashed and dirty eerywhere. Do yourself a favor. Drive a couple of blocks to another location. It will be worth it to go out of your way just to avoid this place.
- WDwilliam dooleyDec 8, 20253.0Not acceptable McDonald's!
- TPTootsie Roll PatrolNov 25, 20252.0No soap in bathrooms. I wonder if their workers wash their hands, ever.
- AHAshley HedrickNov 23, 20251.0Terrible have a computer issues and your employees don’t have a clue they ignore customers ignore food. Pathetic just because they’ll still make their hourly wages regardless of how they do the job.
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's at 4990 Bayou Rd, Pensacola?
McDonald's at 4990 Bayou Rd, Pensacola is open daily from 5:00 AM to 11:00 PM, with extended hours until midnight on Fridays and Saturdays.
When does the McDonald's drive-thru open and close?
The drive-thru is open from 5:00 AM to 11:00 PM Sunday through Thursday, and until midnight on Fridays and Saturdays.
What delivery services are available at this McDonald's location?
This McDonald's offers curbside pickup, delivery, same day delivery, and no-contact delivery to customers.
How can I order from McDonald's online or through a mobile app?
You can order through the McDonald's App available on Apple App Store and Google Play, or by visiting the delivery URL https://mcdonalds.order.online/business/-5579.
What payment options does McDonald's accept?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's location have any special rewards program?
Yes, customers can join MyMcDonald's Rewards to earn points for free food. More info is at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.
Are there any nearby places I can visit before or after dining at McDonald's?
Nearby you can visit Wine World for drinks, The Craft Bar - Pensacola for gastropub dining, or Chili's Grill & Bar for additional restaurant options.
If I'm looking for shopping options near McDonald's at 4990 Bayou Rd, where should I go?
You can visit Cordova Corner for shopping and furniture, Pier 1 Imports for home decor, and Rococo for women's clothing and shoes.
Are there any banks or financial services close to McDonald's in Pensacola?
Yes, Regions Bank, Central Credit Union of Florida, PNC, and BBVA Bank are all nearby for your banking needs.
What categories best describe this McDonald's location?
This McDonald's is categorized as a fast food restaurant, breakfast restaurant, coffee shop, burger joint, sandwich restaurant, and ice cream & frozen desserts location.