Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
1,112 reviews
5 stars
397
4 stars
167
3 stars
164
2 stars
104
1 star
280
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported inconsistent food quality, with issues such as undercooked meat, stale buns, and cold fries.
Service Speed
Many reviews highlighted slow service, with long wait times for food orders, even during non-busy hours.
Customer Service
Numerous complaints about rude and unprofessional staff, with some customers feeling ignored or mistreated.
Order Accuracy
Frequent issues with incorrect orders, including wrong items and missing condiments.
Cleanliness
Reports of unsanitary conditions, including sightings of pests and dirty dining areas.
- AHAshley Hedrick1 day ago1.0Terrible have a computer issues and your employees don’t have a clue they ignore customers ignore food. Pathetic just because they’ll still make their hourly wages regardless of how they do the job.
- SGSailing On GraceNov 16, 20255.0Food was hot, fresh and fast. While enjoying my food I witnessed Cheyene handle an uncomfortable situation with another customer with Grace. Her professionalism and kindness should be commended.
- CCCharlesOct 23, 20251.0Waiting 20 minutes for a double quarter pounder and a wrap is unacceptable, ESPECIALLY WHEN I GET THE BURGER AND ITS STILL RAW
- RHRebecca HutchensOct 19, 20251.0The worse food ever! These people would mess up a wet dream!! Screwed up both sandwiches and the fries were over done!
- DEDavid EhlersOct 18, 20255.0Been going to McDonalds for over 50 years and enjoyed the absolute freshest burger that I've ever had from McDonalds. Very unexpected! Meat cooked just right, veggies very fresh, and the bun even tasted fresh.
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's at 4990 Bayou Rd, Pensacola?
McDonald's at 4990 Bayou Rd, Pensacola is open daily from 5:00 AM to 11:00 PM, with extended hours until midnight on Fridays and Saturdays.
When does the McDonald's drive-thru open and close?
The drive-thru is open from 5:00 AM to 11:00 PM Sunday through Thursday, and until midnight on Fridays and Saturdays.
What delivery services are available at this McDonald's location?
This McDonald's offers curbside pickup, delivery, same day delivery, and no-contact delivery to customers.
How can I order from McDonald's online or through a mobile app?
You can order through the McDonald's App available on Apple App Store and Google Play, or by visiting the delivery URL https://mcdonalds.order.online/business/-5579.
What payment options does McDonald's accept?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's location have any special rewards program?
Yes, customers can join MyMcDonald's Rewards to earn points for free food. More info is at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.
Are there any nearby places I can visit before or after dining at McDonald's?
Nearby you can visit Wine World for drinks, The Craft Bar - Pensacola for gastropub dining, or Chili's Grill & Bar for additional restaurant options.
If I'm looking for shopping options near McDonald's at 4990 Bayou Rd, where should I go?
You can visit Cordova Corner for shopping and furniture, Pier 1 Imports for home decor, and Rococo for women's clothing and shoes.
Are there any banks or financial services close to McDonald's in Pensacola?
Yes, Regions Bank, Central Credit Union of Florida, PNC, and BBVA Bank are all nearby for your banking needs.
What categories best describe this McDonald's location?
This McDonald's is categorized as a fast food restaurant, breakfast restaurant, coffee shop, burger joint, sandwich restaurant, and ice cream & frozen desserts location.