Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.7
2,352 reviews
5 stars
961
4 stars
457
3 stars
422
2 stars
176
1 star
336
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff.
Cleanliness
Many reviews highlighted issues with cleanliness, including dirty tables, trash on the floor, and unsanitary conditions.
Food Quality
There were numerous complaints about food quality, including cold items, incorrect orders, and overall dissatisfaction with the meals.
Staff Performance
While some staff members received praise for their friendliness and efficiency, many others were criticized for being inattentive or unprofessional.
Inconsistency
Customers noted significant inconsistency in service and food quality, with some visits being satisfactory while others were disappointing.
- CBCurt BrowningNov 5, 20253.0No surprises. Always the same
- GPGustavo ProvenNov 2, 20253.0Tradicional local de comidas rapidas
- AEAlan EdgarOct 20, 20253.0It was an ok experience all together with my visit
- PCPheonix CraftOct 13, 20251.0There was a fly in one of our drinks. The manager who brought the drink acted as if it was no big deal. Also, my food was not even warm. It was cold. I couldn't finish eating it either way, after the fly incident, my appetite was gone. I will never come back!!
- JHJay HarrisonOct 11, 20252.0Fairfield McDonald's apparently doesn't participate in advertised sales. I went to get an 8 dollar Big Mac "Value" Meal and it took them so long for me to get to the speaker at 4 in the afternoon and no lunch rush, that I was committed and simply paid the regular price for the order. Their service has gone down so far as to simply be nonexistent. That's why my visits are few and far between. Not worth it.
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 2120 W Fairfield, Pensacola?
McDonald's at 2120 W Fairfield is open daily from 6:00 AM to 11:00 PM.
When is the drive-thru service available at this McDonald's location?
The drive-thru is open daily from 5:30 AM to 11:00 PM.
What are the delivery service hours for McDonald's at this location?
Delivery is available every day from 5:30 AM to 10:30 PM.
What types of payment options does this McDonald's accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
What services does this McDonald's offer to customers?
Services include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi.
How can I order McDonald's for delivery or pickup?
You can order online via their delivery URL or through the McDonald's App available on iOS and Android.
What is the contact number for this McDonald's location?
The phone number is +1 850-432-9602.
Are there other fast food restaurants near this McDonald's?
Yes, nearby fast food options include Taco Bell, Sonic Drive In, and Wow Wing & Deli.
What beauty and spa services are located near this McDonald's?
Nearby beauty and spa services include Permanent Perfection PMU, Nails by Sparkle Nicole, Kut UP LLC, and Mark2Smoove Da Barber.
Where can I find car rental and automotive services close to McDonald's at 2120 W Fairfield?
Enterprise Rent-A-Car and Firestone Complete Auto Care are nearby for car rentals and automotive repairs, respectively.