Brand Certified
McDonald's
3.6(2285 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
2120 W Fairfield, Pensacola, FL
32505, United States
Certified by McDonald's • Mar 01, 2026
(850) 432-9602
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.6
2,285 reviews
5 stars
925
4 stars
437
3 stars
416
2 stars
173
1 star
334
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported inconsistent service, with some praising friendly staff while others experienced rudeness and long wait times.
Food Quality
Many reviews highlighted issues with food quality, including cold items, incorrect orders, and overall dissatisfaction with freshness.
Cleanliness
Numerous customers noted poor cleanliness, with reports of dirty tables, trash, and unpleasant odors in the restaurant.
Management Issues
Several reviews mentioned a lack of effective management, with complaints about staff behavior and operational inefficiencies.
- DHDonovan HallFeb 12, 20261.0Took my money and didn't give me my food after 20 minutes. Has homeless people in lobby begging for money
- SHSeptember HaleFeb 5, 20265.0I just wanted to give kudos to one of the employees. The heavier set black lady has impeccable customer service. I watched her greet every customer in the drive thru and ask how they were doing. No matter their reaction she smiled and was polite with them. She is a star and really made my day while I waited on my coffee.
- BCBetty CopperJan 31, 20263.0There was a bunch of homeless people In the McDonald also smelled very bad . I ordered eggs and when I got them they were cold
- DCDerrick CarrJan 26, 20265.0The food tasted freshly made and service was outstanding!
- CGChantisa GriceJan 9, 20263.0Seemed not to care about customers, manager wasn't wearing gloves serving food had an attitude when asked to put them on to give food
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 2120 W Fairfield, Pensacola?
McDonald's at 2120 W Fairfield is open daily from 6:00 AM to 11:00 PM.
When is the drive-thru service available at this McDonald's location?
The drive-thru is open daily from 5:30 AM to 11:00 PM.
What are the delivery service hours for McDonald's at this location?
Delivery is available every day from 5:30 AM to 10:30 PM.
What types of payment options does this McDonald's accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
What services does this McDonald's offer to customers?
Services include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi.
How can I order McDonald's for delivery or pickup?
You can order online via their delivery URL or through the McDonald's App available on iOS and Android.
What is the contact number for this McDonald's location?
The phone number is +1 850-432-9602.
Are there other fast food restaurants near this McDonald's?
Yes, nearby fast food options include Taco Bell, Sonic Drive In, and Wow Wing & Deli.
What beauty and spa services are located near this McDonald's?
Nearby beauty and spa services include Permanent Perfection PMU, Nails by Sparkle Nicole, Kut UP LLC, and Mark2Smoove Da Barber.
Where can I find car rental and automotive services close to McDonald's at 2120 W Fairfield?
Enterprise Rent-A-Car and Firestone Complete Auto Care are nearby for car rentals and automotive repairs, respectively.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
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