Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
1,646 reviews
5 stars
582
4 stars
329
3 stars
269
2 stars
128
1 star
338
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff and long wait times.
Order Accuracy
Many reviews highlighted issues with incorrect orders and missing items.
Food Temperature
Numerous customers received cold or improperly cooked food.
Cleanliness
Some customers noted cleanliness issues, particularly in the bathrooms.
Positive Staff Interactions
A few reviews praised specific staff members for their helpfulness and friendliness.
- JBjeremy burnetteNov 10, 20251.0Ordered two chicken sandwiches and two orders of fries online got here to the restaurant. It’s not ready. They asked me to pull up to space one and they would bring it right out. I have currently been here for almost 20 minutes and I still don’t have the food. Ridiculous. Who owns these franchises?
- SRSamuel S. Ruggiero RCPNov 2, 20255.0Fast service friendly staff
- JCJason CronisterOct 30, 20252.0We were parked for a simple meal.Waited almost ten minutes for the food.The food was cold when we received it. They were out of multiple drinks and anything ice cream or shake related. The only non carbonated beverage available was water. When I didn't want it, they billed it to me anyway. The staff overall acts like they don't even want you to bother them. They are too busy socializing to actually act like they have a job.
- DKDanielle KOct 29, 20255.0Staff is extremely helpful and will go above and beyond.
- BHBertina HolmesOct 20, 20251.0Apparently, they can't read. My food was alright. But I didn't receive no drink and I order a caramel frappe no whip cream. But receive a frappe with creams on it. Is everything ok at that restaurant??? Why can't they get it right???
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 123 E Nine Mile Rd, Pensacola?
McDonald's is open daily from 4:00 AM to midnight (00:00).
When is the McDonald's drive-thru open?
The drive-thru is open every day from 4:00 AM to midnight (00:00).
Can I get delivery from this McDonald's location?
Yes, delivery is available daily from 6:00 AM to 9:59 PM.
What delivery and pickup services are offered at McDonald's?
Services include curbside pickup, delivery, same-day delivery, and no-contact delivery.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's have mobile ordering options?
Yes, you can order through the McDonald's App available on iOS and Android, or use their online ordering links.
What is the address and main phone number for this McDonald's location?
The address is 123 E Nine Mile Rd, Pensacola, FL 32534. The main phone number is +1 850-463-6589.
Are there any nearby restaurants I can visit before or after dining at McDonald's?
Nearby restaurants include Applebee's Grill + Bar, Zaxby's, Kazoku Restaurant, Jasmine Fusion, Hopjacks Pizza Kitchen and Taproom, Red Crab Juicy Seafood, Dairy Queen Grill & Chill, and The Tin Cow Nine Mile.
What nearby places can help me find McDonald's at 123 E Nine Mile Rd?
Nearby points of interest include Liberty Tax Service, Hancock Whitney Bank, and Planet Fitness, which can help you locate the McDonald's easily.
Are there any nearby beauty or salon services close to McDonald's?
Yes, nearby beauty and salon services include Back To My Roots Salon LLC, My Salon Suite Nine Mile Pensacola FL, Rumors Beauty Room, Salon Panache - Pensacola, and Charm Beauty Bar.