Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
1,667 reviews
5 stars
585
4 stars
331
3 stars
272
2 stars
131
1 star
348
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported long wait times, poor service, and incorrect orders, indicating a lack of efficiency and attention from staff.
Cleanliness
Several reviews highlighted dirty conditions in the restaurant and bathrooms, suggesting a need for better maintenance.
Food Quality
Customers frequently mentioned receiving cold or incorrect food items, with some expressing dissatisfaction with the overall quality of their meals.
Staff Attitude
Mixed feedback on staff behavior; while some praised friendly service, many others reported rudeness and a lack of professionalism.
- JKJamie King6 days ago3.0I had a large order for breakfast. They left out 3 items. Food is typical MickeyDs. Nothing special. Service was meh.
- LVLacie VandawalkerJan 1, 20261.0The workers rolled their eyes, took 10 minutes to answer the speaker. I paid for ranch sauce and they gave me 3 packets of ketchup, I wanted to pay for 2 more sauces and the worker at the window rolled her eyes.
- SSShaunJan 1, 20265.0I had a great experience at this McDonald’s. The entire staff was super friendly and welcoming from the moment I walked in. I ordered through the app, and the process was seamless—my food was ready lightning-fast and fresh. The store was incredibly clean and well-maintained, making it one of the best locations I’ve visited. Highly recommended!
- HSHeavy ShuuDec 30, 20252.0It's fine I guess. Food is like any other McDonald's. If you're looking for peace and quiet, don't come here. I just wanted to sit down in between appointments, but the music's too loud. Can barely hear myself think, let alone anybody I would want to talk to.
- IPiima punkstarDec 25, 20251.0Lot of lazy workers at this location. Placed a breakfast order at 10:10 am, got there to pick it up at literally 10:30am and when I got to the window bro literally says “mannn, we can’t even make this no more it’s 10:33” so they basically sat on my online order for 20 minutes until it was too late to make the damn thing. Yall really need to be retrained on how a food industry is supposed to run.
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 123 E Nine Mile Rd, Pensacola?
McDonald's is open daily from 4:00 AM to midnight (00:00).
When is the McDonald's drive-thru open?
The drive-thru is open every day from 4:00 AM to midnight (00:00).
Can I get delivery from this McDonald's location?
Yes, delivery is available daily from 6:00 AM to 9:59 PM.
What delivery and pickup services are offered at McDonald's?
Services include curbside pickup, delivery, same-day delivery, and no-contact delivery.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's have mobile ordering options?
Yes, you can order through the McDonald's App available on iOS and Android, or use their online ordering links.
What is the address and main phone number for this McDonald's location?
The address is 123 E Nine Mile Rd, Pensacola, FL 32534. The main phone number is +1 850-463-6589.
Are there any nearby restaurants I can visit before or after dining at McDonald's?
Nearby restaurants include Applebee's Grill + Bar, Zaxby's, Kazoku Restaurant, Jasmine Fusion, Hopjacks Pizza Kitchen and Taproom, Red Crab Juicy Seafood, Dairy Queen Grill & Chill, and The Tin Cow Nine Mile.
What nearby places can help me find McDonald's at 123 E Nine Mile Rd?
Nearby points of interest include Liberty Tax Service, Hancock Whitney Bank, and Planet Fitness, which can help you locate the McDonald's easily.
Are there any nearby beauty or salon services close to McDonald's?
Yes, nearby beauty and salon services include Back To My Roots Salon LLC, My Salon Suite Nine Mile Pensacola FL, Rumors Beauty Room, Salon Panache - Pensacola, and Charm Beauty Bar.