Brand Certified
McDonald's
3.4(1596 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
1500 Airport Blvd, Pensacola, FL
32503, United States
Certified by McDonald's • Mar 01, 2026
(850) 477-5474
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.4
1,596 reviews
5 stars
552
4 stars
319
3 stars
293
2 stars
124
1 star
308
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with several instances of poor communication and lack of acknowledgment.
Speed of Service
Numerous reviews highlighted slow service, with long wait times for food orders, both in-store and drive-thru.
Food Quality
Several customers complained about cold or improperly prepared food, including incorrect orders and unsanitary conditions.
Cleanliness
While some noted cleanliness, others reported dirty tables and broken facilities, indicating inconsistency in maintenance.
Management Issues
Multiple reviews pointed to poor management practices, including untrained staff and lack of accountability for service failures.
- YYYam Attack (Yamattack)5 days ago1.0I don’t know what the employees have going on where they gotta be treating people like they dirt. Person taking cash at least acknowledged me, but man the people they got handing out the food said not a single word to me and seemed lifeless. This is not the first time I have had issues with this particular McDonalds. Like trust me yall I have worked at McDonald’s I get that it’s a horrible paying job where you got horrible clients, but like at least say something and wish people well. That is just common decency. Definitely going to avoid this location from now on.
- SKSarah KittsFeb 22, 20263.0slow and of course their frappe machine was down, and that's all McDonalds, that or ice cream machine
- SRSam RFeb 13, 20261.0There are greens spots all over my egg. Also, why they only fill up the drinks halfway? This McDonald’s charging employees for filling cups now?
- KBKody BestFeb 6, 20261.0Says drive thru open at 6am. It’s 6:15 and workers are just standing around, windows are locked, and no one will help customers. Update- 3 different times I’ve shown up after 6 and there is no one at the drive through. When I asked, they said the girl hasn’t shown up yet. How does that makes sense. One employee doesn’t show up so you don’t open your business? Get the manager on the window or another employee. This isn’t rocket science.
- GHGermany HallJan 31, 20261.0Usually I don't leave reviews for fast food places, because well.. its McDonald's. But this was bad. Follow the damn receipt and di what the customer ordered. We asked for no lettuce in the snack wraps and you put extra lettuce, no cheese and no ranch. Asked for Mac sauce on the two burgers, no Mac sauce, cold burgers. Ordered a coke, you gave us a vanilla milkshake and said we didnt order a coke. Soggy and cold fries too, and when we tried to get it fixed, your staff was rude and arrogant. Do better. Just because you are a fast food place doesnt mean you can't do you basic job.
Frequently Asked Questions About McDonald's
What are the regular business hours for McDonald's at 1500 Airport Blvd, Pensacola?
McDonald's is open from 5:30 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.
During what hours is the McDonald's drive-thru open?
The drive-thru operates from 5:30 AM to 11:00 PM Monday through Thursday, from 5:30 AM to midnight on Friday, from 6:00 AM to midnight on Saturday, and from 6:00 AM to 11:00 PM on Sunday.
When is delivery service available at this McDonald's location?
Delivery is available daily from 6:30 AM to 10:30 PM Monday through Thursday and Sunday, and until 11:30 PM on Friday and Saturday.
What types of pickup and delivery services does this McDonald's offer?
This location offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I order food from McDonald's online or via mobile apps?
You can order through the McDonald's App available on the App Store and Google Play, or via the online delivery link at https://mcdonalds.order.online/business/-5579.
What payment options are accepted at this McDonald's?
Payments accepted include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's location have a drive-thru service?
Yes, this location features a drive-thru service for convenient ordering and pickup.
What nearby places can I visit before or after dining at McDonald's on Airport Blvd?
Nearby places include Washington High School Softball fields, Sunbelt Title Agency, and convenience stores like Tom Thumb and Minit Mart, which you might find useful or interesting during your visit.
Is there a nearby grocery or convenience store if I want to shop after visiting McDonald's?
Yes, Tom Thumb and Minit Mart are nearby convenience stores and grocery options you can visit before or after your meal at McDonald's.
Are there public amenities or services close to McDonald's at 1500 Airport Blvd?
You can find financial services like Western Union nearby, as well as several real estate agencies such as Steve Fifer - State Farm Insurance Agent and multiple local realtors.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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