McDonald's

3.5
2549 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1107 N Navy Blvd, Pensacola, FL
32507, United States

Hours

Reviews

3.5
2,549 reviews
5 stars
943
4 stars
502
3 stars
472
2 stars
198
1 star
434

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, incorrect orders, and unresponsive staff.

Food Quality

Many reviews highlighted issues with food quality, including cold, overcooked, or improperly prepared items.

Staff Friendliness

Despite service issues, several customers praised the friendliness and politeness of the staff.

Cleanliness

Multiple reviews mentioned unsanitary conditions in the restaurant, affecting the overall dining experience.

Order Accuracy

A significant number of customers experienced problems with order accuracy, receiving incorrect items or missing components.
  • JW
    Jadedchesley Williamson
    Nov 14, 2025
    5.0
    Despite how busy it was, the service was relatively fast and the guys were nice.
  • RR
    ryan ray
    Nov 12, 2025
    2.0
    asked for double hamburgers got just regular hamburgers
  • AB
    Aaron Boswell
    Nov 2, 2025
    1.0
    It takes a LOT for me to leave a review anywhere. This McDonalds is the worst one I have ever been to. They will forget items from your order every single time. And the items they don’t forget will be soggy, cold, and nasty. Ordered here 3 times now and every time has been the same. Will never come back. Most recently ordered a “Big Breakfast with Hotcakes” and they forgot the hotcakes… so $8 for a soggy wet biscuit, 2 strips of bacon, and a disgusting tiny wet egg.
  • SH
    Shannon Harper
    Oct 26, 2025
    1.0
    If I could ZERO STARS I WOULD!!! After ordering through the drive thru pulled around to the FIRST WINDOW sat there for 7 mins as the young lady had her back turned to me so i waited and waited never once did she acknowledge I was there so I pulled forward finally another young lady opened the window and said you didn’t pay I said she never turned around this child told me she was WASHING DISHES 🤣 no ma’am she was clearly standing in front of the register sideways with again her back turned away from me(window) but wants to get an attitude with me seriously.. Lemme not forget HOW RUDE THIS MCDONALDS IS AS WELL!! I will NEVER EVER GO TO THIS AGAIN PERIODTTTTT DO BETTER
  • MF
    Michael Feysa
    Oct 23, 2025
    1.0
    The employee who took my order kept asking in a aggravated tone "is that all?" after every single item I asked for and then they gave me the wrong food and forgot my sauces. Their coffee also taste old. They have a lot of room for improvement.

Frequently Asked Questions About McDonald's

What are the regular dining hours for McDonald's at 1107 N Navy Blvd, Pensacola, FL?

The regular dining hours are Monday to Thursday and Sunday from 6:00 AM to 11:00 PM, and Friday to Saturday from 5:30 AM to midnight.

When is the drive-thru service available at this McDonald's location?

Drive-thru service is available Monday to Thursday and Sunday from 5:30 AM to 11:00 PM, and Friday to Saturday from 5:30 AM to midnight.