Brand Certified
McDonald's
3.3(290 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
5897 W 9 Mile Rd, Pensacola, FL
32526, United States
Certified by McDonald's • Mar 01, 2026
(850) 944-7222
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- TakeoutAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.3
290 reviews
5 stars
115
4 stars
41
3 stars
26
2 stars
24
1 star
84
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, while others reported rude and unprofessional behavior.
Food Quality
There were numerous complaints about cold, undercooked, or incorrect food orders, with some customers expressing dissatisfaction with the overall quality.
Order Accuracy
A significant number of reviews mentioned issues with missing items or incorrect orders, leading to frustration among customers.
Cleanliness and Atmosphere
Some customers noted that the location was clean and well-maintained, while others experienced poor service and a chaotic environment.
- MAMiranda Alexander3 days ago5.0I wanted to get a couple of cheeseburgers and decided to use the app rewards to get one free…. When I generated the code on the app, the order taker in drive thru said it had been used already….(I’ve had this happen with the app many times) The Shift Lead Chris took care of the issue and was professional and very prompt; moving that double line right on thru! Thanks Chris and crew!
- LGLo GFeb 11, 20265.0Izaiah and tyion were amazing. Manager was also dope. Impeccable customer service. Thanks yall! Best McD in the country
- MMMichaelFeb 7, 20265.0Best Chicken nuggets and Fries! Buy 20 nuggets for $10 get 20 free! Yes Please and the Fries here is Good! Just don't eat it everyday day where abes become jelly roles. God bless and make McDonald's great again.
- CCChar CharJan 17, 20262.0This is the only fast-food drive-thru in Beulah, so expectations are higher, but this location consistently fails at basic frying. The fries are poorly cooked and often inedible. It’s frustrating for customers and unfair to the workers who seem unsupported. Warning this location won’t last long when the rest of the developments starts happening for fast food options!
- PHPhilip HJan 14, 20265.0I got to be honest, I have never been served table side at any McDonald's across the country, it was a welcome experience, we even bought value meals but felt the real value was the service and clean eatery. These folks definitely earned our return visit
Frequently Asked Questions About McDonald's
What are the operating hours for the McDonald's location at 5897 W 9 Mile Rd, Pensacola, FL?
This McDonald's is open daily from 5:00 AM to 11:00 PM.
Are the drive-thru services available at this McDonald's, and if so, what are the hours?
Yes, the drive-thru is available daily from 5:00 AM to 11:00 PM.
Does this McDonald's offer delivery and what are the delivery hours?
Delivery is available every day from 5:30 AM to 10:30 PM. You can order online at https://mcdonalds.order.online/business/-5579.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's location provide WiFi and is it family-friendly?
Yes, this McDonald's offers free WiFi, has seating including wheelchair-accessible seating and restrooms, high chairs, and welcomes children with a children's menu.
Is it possible to order from McDonald's using a mobile app?
Yes, you can order using the McDonald’s App available on the Apple App Store and Google Play Store.
What types of food does this McDonald's serve?
They serve breakfast, lunch, dinner, coffee, dessert, and have options like hamburgers, sandwiches, ice cream, and frozen desserts.
What nearby places can I visit before or after dining at this McDonald's?
You might visit the Christian Science Reading Room or First Church of Christ Scientist, both within close proximity. These make good spots for some quiet time before or after your meal.
Are there convenient stores near this McDonald's for additional shopping needs?
Yes, nearby convenience stores include Wawa, Tom Thumb, Cumberland Farms, and Circle K, perfect for quick shopping or fuel stops.
What other dining options are available near this McDonald's?
Nearby dining options include Krispy Krunchy Chicken, ZENSHI Handcrafted Sushi, Pizza Hut, and Jersey Mike's Subs, providing a variety of tastes to choose from.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
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