Brand Certified
Krispy Kreme
4.3(3513 reviews)
Certified by Krispy Kreme • Mar 01, 2026
Business Details
980 N Ninth Ave, Pensacola, FL
32501, United States
Certified by Krispy Kreme • Mar 01, 2026
(850) 438-4639
Certified by Krispy Kreme • Mar 01, 2026
https://site.krispykreme.com/fl/pensacola/980-n-ninth-ave
Certified by Krispy Kreme • Mar 01, 2026
About
Certified by Krispy Kreme • Mar 01, 2026
Donut ShopCoffee ShopFast Food RestaurantDessert ShopKrispy Kreme
Stop by your nearest Krispy Kreme Doughnuts for all your favorite sweet treats. Experience the iconic Original Glazed® Doughnut hot off the line during hot light hours, a moment that's pure magic. Sundays bring Cinnamon Roll Sundays, a weekly tradition of sweet cinnamon-infused pastries. Our exciting and delicious collections celebrate seasons, holidays and flavors, ensuring there's always something new to indulge in. Don’t forget to get some of our all-new coffee worthy of our doughnut. Order online for pick up or delivery or come see us at Krispy Kreme Pensacola.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Krispy Kreme • Mar 01, 2026
Hours
Certified by Krispy Kreme • Mar 01, 2026
Reviews
4.3
3,513 reviews
5 stars
2,431
4 stars
465
3 stars
195
2 stars
133
1 star
289
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service, with many reviews highlighting rude or unhelpful staff, while a few praised individual employees for their friendliness.
Product Availability
Numerous customers expressed frustration over the store frequently being out of popular donut varieties, particularly the classic glazed, leading to disappointment.
Quality Issues
Several reviews mentioned receiving cold or stale donuts, with complaints about the freshness and quality of the products.
Cleanliness and Organization
Customers reported issues with cleanliness and organization within the store, noting dirty conditions and disorganized service.
- KBKaylin Best2 days ago1.0Ran in to grab a coffee. The floor was sticky through the entire store. They also charged me for two coffees and then had me wait almost 5 minutes before a manager came over to refund me. (The store was empty)
- JRJason ReedyFeb 23, 20265.0Best donuts. No smiles from employees they look mad to be there but not rude just not friendly.
- JRJoshua RomanelliFeb 1, 20261.0I don’t ever EVER leave reviews but it’s just ridiculous for the past few months I’ve been trying to order donuts from here and NO MATTER THE TIME they are always out of everything it’s inexcusable and disappointing to say the least.
- AАлексей ГлушкоJan 30, 20261.0I placed an online order at this Krispy Kreme and waited over 45 minutes for it to be prepared. After a long delay, I asked the delivery driver what was going on, and he told me that the store was prioritizing customers who were physically inside the location, while online orders were basically ignored. So I have a serious question for the management: If I place an order online and pay for it, am I considered a customer or not? We live in the 21st century, where online orders and delivery are a normal part of business. If this location is unable or unwilling to handle online orders properly, then they simply shouldn’t accept them. Making people wait nearly an hour while prioritizing walk-in customers is unacceptable.
- JCJames cossonJan 24, 20261.0Ordered online before 9pm for a 9:45pm pickup,... Store closes at 11.... Website shows you what donuts are available which aren't. Pull up at 9:45, oh,we don't have glazed, we don't have chocolate covered glazed.... Literally everything I ordered. I commented that I had ordered these over an hour ago.... The clerk just stared at me with no answer. I cancelled the order and drove the 20 minutes back home. The local Krispy Kreme used to be a place that had good customer service, that's all gone now
Frequently Asked Questions About Krispy Kreme
What are the standard operating hours for Krispy Kreme in Pensacola?
Krispy Kreme Pensacola is open daily from 6:00 AM to 10:00 PM, with extended hours until 11:00 PM on Fridays and Saturdays.
When is Krispy Kreme's drive-through available?
The drive-through at Krispy Kreme Pensacola operates from 6:00 AM to 10:00 PM daily, extended to 11:00 PM on Fridays and Saturdays.
Can I order doughnuts and coffee for delivery? What are the delivery hours?
Yes, Krispy Kreme offers delivery daily from 6:15 AM to 9:45 PM, and until 10:45 PM on Fridays and Saturdays.
Does Krispy Kreme offer dine-in service? If so, what are the hours?
Yes, dine-in is available from 6:00 AM to 10:00 PM daily, extended to 11:00 PM on Fridays and Saturdays.
What are the pickup hours if I want to order ahead and collect?
Pickup is available from 6:00 AM to 9:45 PM daily, with extended hours until 10:45 PM on Fridays and Saturdays.
What types of payment does Krispy Kreme Pensacola accept?
They accept American Express, Cash, Discover, MasterCard, and Visa.
What is the address and contact number of Krispy Kreme in Pensacola?
The address is 980 N Ninth Ave, Pensacola, FL 32501. The main phone number is +1 850-438-4639.
Are there convenient places to park when visiting Krispy Kreme?
Yes, there is free street parking and a free parking lot available near Krispy Kreme Pensacola.
Which nearby locations can I visit before or after enjoying at Krispy Kreme?
Nearby places of interest include McDonald's for additional dining options, Walgreens for convenience shopping, and Pensacola Korean Methodist Church for community engagement.
How can nearby services like Rockitcoin or ATM locations be helpful when visiting Krispy Kreme?
Visitors can use nearby ATM services like Rockitcoin or LibertyX Bitcoin ATM for convenient currency exchange or cash access while at or near Krispy Kreme.
Brand Certified Facts from Krispy Kreme
Krispy Kreme partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website