Stop by your nearest Krispy Kreme Doughnuts for all your favorite sweet treats. Experience the iconic Original Glazed® Doughnut hot off the line during hot light hours, a moment that's pure magic. Sundays bring Cinnamon Roll Sundays, a weekly tradition of sweet cinnamon-infused pastries. Our exciting and delicious collections celebrate seasons, holidays and flavors, ensuring there's always something new to indulge in. Don’t forget to get some of our all-new coffee worthy of our doughnut. Order online for pick up or delivery or come see us at Krispy Kreme Pensacola.
Feedback on customer service is mixed; while some employees received praise for being friendly and helpful, many reviews highlighted rude and unprofessional behavior from staff.
Product Quality
Customers frequently reported issues with stale or cold donuts, particularly when the 'Hot Now' sign was on, leading to disappointment.
Cleanliness
Several reviews mentioned cleanliness issues, including dirty floors and unsanitary conditions, which detracted from the overall experience.
Order Accuracy
Numerous customers experienced problems with incorrect orders, including missing items and wrong charges, contributing to frustration.
Staff Attitude
A significant number of reviews noted that staff appeared unhappy or disinterested, impacting the overall customer experience negatively.
VB
Very Blessed
2 days ago
4.0
Great doughnuts. Just lower prices..economy is bad enough
BG
Brandie G
Nov 13, 2025
4.0
8 PM and only the drive thru was available. A small wait and they were sold out of a lot. Delicious hot chocolate and donuts. Card machine seems really slow
RR
Rick Romanelli
Nov 9, 2025
1.0
Wow. 7am on a Sunday and sold out of every worthwhile donut. Including the hot fresh off the belt glazed made daily. This is the third annoying experience I’ve had in the past month. Sold four dozen to the lady in front of me with zero donuts made to back up the popular ones that this woman bought out.
Seems as though this store just does not care about itself or us customers anymore. Staff, quality, you name it. Should just shut it down. Or maybe try caring about the place again like it used to feel like you did?
Relocate, get bigger do better, something!!
Extremely frustrated and disappointed long time customer.
MH
Michelle Hoffman
Nov 3, 2025
5.0
Loved the view to watch the doughnuts being created on the conveyor line! Doughnuts are delicious and personnel were very grinding and helpful!
HT
Haylee Thompson
Oct 19, 2025
1.0
Came to the drive through on oct. 19th around noon. The white female working drive through needs better manners. First off, when taking my order the sound coming from the microphone made the worker sound masculine, so after I ordered and was asked “would that be all” I responded “yes sir” I was quickly and rudely informed “I’m not a man and pull up to the second window”. I immediately apologized and felt completely embarrassed with the situation only to be met with silence on the other end. I then pulled up to the window and was met with “what did you order?” Not a “hi” or anything. She also didn’t bother to tell me how much it cost, I had to ask her and after I would say “thank you” I was met with no response from her. Just plain rude! Sorry I made a mistake but still manners are a must for customer service.
Btw you still got my order wrong I just didn’t want to go back to deal with the ugliness. Krispy just lost a costumer.
What are the standard operating hours for Krispy Kreme in Pensacola?
Krispy Kreme Pensacola is open daily from 6:00 AM to 10:00 PM, with extended hours until 11:00 PM on Fridays and Saturdays.
When is Krispy Kreme's drive-through available?
The drive-through at Krispy Kreme Pensacola operates from 6:00 AM to 10:00 PM daily, extended to 11:00 PM on Fridays and Saturdays.
Can I order doughnuts and coffee for delivery? What are the delivery hours?
Yes, Krispy Kreme offers delivery daily from 6:15 AM to 9:45 PM, and until 10:45 PM on Fridays and Saturdays.
Does Krispy Kreme offer dine-in service? If so, what are the hours?
Yes, dine-in is available from 6:00 AM to 10:00 PM daily, extended to 11:00 PM on Fridays and Saturdays.
What are the pickup hours if I want to order ahead and collect?
Pickup is available from 6:00 AM to 9:45 PM daily, with extended hours until 10:45 PM on Fridays and Saturdays.
What types of payment does Krispy Kreme Pensacola accept?
They accept American Express, Cash, Discover, MasterCard, and Visa.
What is the address and contact number of Krispy Kreme in Pensacola?
The address is 980 N Ninth Ave, Pensacola, FL 32501. The main phone number is +1 850-438-4639.
Are there convenient places to park when visiting Krispy Kreme?
Yes, there is free street parking and a free parking lot available near Krispy Kreme Pensacola.
Which nearby locations can I visit before or after enjoying at Krispy Kreme?
Nearby places of interest include McDonald's for additional dining options, Walgreens for convenience shopping, and Pensacola Korean Methodist Church for community engagement.
How can nearby services like Rockitcoin or ATM locations be helpful when visiting Krispy Kreme?
Visitors can use nearby ATM services like Rockitcoin or LibertyX Bitcoin ATM for convenient currency exchange or cash access while at or near Krispy Kreme.