Business Details
About
Donut ShopCoffee ShopFast Food RestaurantDessert Shop
Stop by your nearest Krispy Kreme Doughnuts for all your favorite sweet treats. Experience the iconic Original Glazed® Doughnut hot off the line during hot light hours, a moment that's pure magic. Sundays bring Cinnamon Roll Sundays, a weekly tradition of sweet cinnamon-infused pastries. Our exciting and delicious collections celebrate seasons, holidays and flavors, ensuring there's always something new to indulge in. Don’t forget to get some of our all-new coffee worthy of our doughnut. Order online for pick up or delivery or come see us at Krispy Kreme Pensacola.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.9
1,229 reviews
5 stars
743
4 stars
147
3 stars
78
2 stars
56
1 star
205
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of positive and negative experiences with staff, with some customers praising friendly service while others report rudeness and unprofessional behavior.
Product Quality
Many customers expressed disappointment with stale or cold donuts, particularly when the 'hot' sign was on, leading to dissatisfaction with product freshness.
Availability Issues
Numerous reviews mention frequent shortages of popular donut varieties and inconsistent availability, causing frustration among customers.
Cleanliness
Some customers noted that the location was clean and well-maintained, while others reported unsanitary conditions.
Pricing Concerns
Several customers commented on high prices and unexpected additional fees, leading to dissatisfaction with perceived value.
- BSBrandon SimmonsNov 15, 20251.0They only gave 10 donuts in my dozen
- MMMaxNov 9, 20251.0I went to go get donuts here and the person at the window was rude and I asked for a pup cup and they said no and though I saw it on the table
- RYRobert YeagerNov 7, 20251.0Wow I literally sat at the speaker for a ungodly long time. The location wasn't busy at all the girl working the drive thru has an attitude from hell and is ruining your business FYI I saw 2 cars drive off behind me. It was 7:30am on november 7th 2025
- BRBill RawlinsOct 27, 20255.0As I walked in I was met with a warm greeting. The smell of fresh donuts was intoxicating and the service was just as awarding. I had 6 filled and 2 dozen glazed and the staff was extremely nice and had a discount that will keep me coming back.
- KFKaylen ForeOct 26, 20251.0If I could leave a 0, I would. we pulled up to the drive through and were instantly met with rudeness and Attitude. we were told to hold one min, and when the employee came back to the window we were told “she could not hear us and to have a good day” stating she wasn’t going to serve us simply bc she could not hear us. so my fiance, said it louder, and she then again rudely says “you need to speak up” at this point he was basically yelling and before we could get our order out she rudely interrupted once again and so we just decided to leave. will not be back, cannot stand when someone is rude for simply doing their job.
Frequently Asked Questions About Krispy Kreme
What are the delivery hours for Krispy Kreme in Pensacola?
Delivery is available Monday through Thursday and Sunday from 6:15 AM to 9:45 PM, and on Friday and Saturday from 6:15 AM to 10:45 PM.
When can I use the drive-through service at Krispy Kreme?
The drive-through is open from 6:00 AM to 10:00 PM Monday through Thursday and Sunday, and until 11:00 PM on Friday and Saturday.
What are the pickup hours at Krispy Kreme Pensacola?
Pickup is available Monday through Thursday and Sunday from 6:00 AM to 9:45 PM, and on Friday and Saturday until 10:45 PM.
Where is Krispy Kreme located in Pensacola?
Krispy Kreme is located at 1730 E 9 Mile Road, Pensacola, FL 32514, USA.
Does Krispy Kreme Pensacola offer online ordering?
Yes, you can order online for pickup or delivery via the ordering site at https://ordering.krispykreme.com/.
What payment options are accepted at this Krispy Kreme?
They accept American Express, Cash, Discover, MasterCard, and Visa.
What kind of meals and specialties does Krispy Kreme offer?
They serve breakfast and brunch with specialties including doughnuts, coffee, iced coffee, hot and iced drinks, frozen drinks, and desserts.
Is there parking available at Krispy Kreme Pensacola?
Yes, there is free street parking and a free parking lot available.
What nearby food options are available around Krispy Kreme?
Nearby food options include Burger King, Sonic Drive-In, Subway, Chick-fil-A, and VooDoo BBQ & Grill, perfect for grabbing a meal before or after your visit.
Are there any nearby services to Krispy Kreme Pensacola for banking or money transfer?
Yes, Regions Bank, Wells Fargo ATM, Western Union, and The Exchange Network are nearby for your banking and money transfer needs.
How can nearby transit or attractions help when visiting Krispy Kreme?
Nearby places like My Dentist and Jasmine Creek Apartments can help orient you, and you might enjoy visiting local spots like Blooms A Million florist for a full local experience during your trip.