Five Guys

4.5
1276 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 1690 Airport Blvd. in Pensacola is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
1690 Airport Blvd., Pensacola, FL
32504, United States

Hours

Reviews

4.5
1,276 reviews
5 stars
884
4 stars
232
3 stars
89
2 stars
34
1 star
37

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the burgers and fries, noting freshness and generous portions, especially the Cajun fries.

Service Issues

Several reviews highlighted inconsistent service, with some customers experiencing long wait times and poor treatment from staff.

Pricing Concerns

Many customers expressed that the prices are high for the quality and portion sizes, leading to mixed feelings about value.

Cleanliness

While some reviews mentioned cleanliness, others pointed out issues with the dining area, indicating inconsistency in maintenance.

Customer Experience

Overall, the atmosphere and staff friendliness received positive remarks, contributing to enjoyable dining experiences despite some service complaints.
  • JR
    James Roth
    2 days ago
    1.0
    All I can say is they wanted $25 for a cheeseburger fry and Coke all à la carte.... they completely don't get it. Arrogant enough to be all a la carte for a burger joint I ended up walking out
  • JM
    jesus martinez
    3 days ago
    5.0
    The restaurant was super clean, and the staff was really nice and friendly.
  • JF
    Jarock89 F
    Jan 5, 2026
    5.0
    Good burgers. They recently made the regular fries smaller with little bags instead of the cups. Big F. But the lady doing the fries saved the experience. Great customer service
  • ID
    Izabella Diamond
    Dec 23, 2025
    5.0
    This was my first time eating at Five Guys. It did not disappoint. The food is great and the customer service is excellent. I love the old school atmosphere. I love how lively it is. The Cajun fries is the best.
  • OA
    Omar A
    Dec 21, 2025
    1.0
    Our food order was lost after we waited for over an hour at the station where we were supposed to receive it. This is the first time we’ve had such an experience. The place is not clean as well.

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.