Mixed reviews on food quality; some dishes praised while others criticized for being bland or poorly prepared.
Service
Service quality varies; some customers highlight excellent and attentive service, while others report issues with order accuracy and responsiveness.
Pricing
Customers find prices reasonable, but some feel certain items are overpriced or that extra charges for sauces are unwarranted.
Atmosphere
Generally positive feedback on the restaurant's atmosphere, described as lively and inviting.
Staff Friendliness
Many reviews commend the friendliness and helpfulness of the staff, particularly specific servers like Shana and Nadia.
DL
D L
Nov 14, 2025
5.0
We frequent El Paso Mexican Grill often and have not been disappointed! Today we decided to do pick up through their app and was pleasantly surprised at how easy the app was! They forgot my order of enchiladas but quickly called me after realizing the mistake. When my husband came back to pick up the order they threw in free queso dip and extra chips for the mistake. Great customer service. Happy to have an app to order through and earn some rewards!
AR
Antonia Rivera
Nov 13, 2025
5.0
Great food, prices are great , I certainly will go again 😋
SS
Sierra Sellers
Nov 11, 2025
5.0
I am a regular and Shayna is always our favorite. Definitely worth requesting her if you want excellent and attentive service!
RG
Rickelle Giles
Nov 6, 2025
5.0
OMG! Our Customer Service Rep Ms. Shana was tops down Five ⭐⭐⭐⭐⭐. Her attentiveness and prompt response to our party was Amazing! 😍 She definitely 😁 knows her calling. PROMOTE her NOW! 😉
IR
Ingrid Rodgers
Oct 18, 2025
4.0
My friend and I decided to try El Paso for lunch recently. I like the fact that you can order from the lunch menu every day, not just Monday through Friday. They menu had a little of everything, I decided on the grilled chicken breast which came with rice and beans and a small salad. The food had pretty good flavor, the chicken was a bit stringy and dry. The rice and beans had good seasoning and the side salad was bright and fresh. My friend had the chicken chimichanga and she enjoyed her food. I also had a jamaica drink and it was delicious. The chips and salsa were also tasty. The server was attentive, she just talked a little fast! Lol! All in all I enjoyed my meal. They also had lots of drink specials if you wanted an adult beverage.
Frequently Asked Questions About El Paso Mexican Grill
What are the regular business hours for El Paso Mexican Grill?
El Paso Mexican Grill is open from 11:00 AM to 10:00 PM Monday through Thursday, 11:00 AM to 11:00 PM on Friday and Saturday, and 11:00 AM to 9:00 PM on Sunday.
Does El Paso Mexican Grill offer delivery services?
Yes, delivery is available from 11:00 AM to 9:40 PM Monday through Thursday, 11:00 AM to 10:40 PM on Friday and Saturday, and 11:00 AM to 8:40 PM on Sunday.
Can I place a takeout order at El Paso Mexican Grill?
Yes, takeout orders can be placed daily from 11:00 AM to 9:40 PM Monday through Thursday, 11:00 AM to 10:40 PM on Friday and Saturday, and 11:00 AM to 8:40 PM on Sunday.
What types of food does El Paso Mexican Grill serve?
El Paso Mexican Grill offers a variety of Mexican cuisine including burritos, tacos, seafood, chicken wings, salads, vegetarian options, desserts, and fusion dishes.
Where is El Paso Mexican Grill located?
El Paso Mexican Grill is located at 5490 Mobile Hwy, Pensacola, FL 32526, USA.
How can I contact El Paso Mexican Grill?
You can call El Paso Mexican Grill at +1 850-378-8553.
Where can I view the menu for El Paso Mexican Grill?
The menu is available online at https://tryelpasopensacola.com/menu.
Are there nearby fast food options if I'm visiting El Paso Mexican Grill?
Yes, nearby fast food options include Arby's, Taco Bell, Pizza Hut, Sonic Drive-In, and Firehouse Subs, which can be convenient alternatives or additions to your meal plans.
What nearby services are available if I need automotive assistance when visiting El Paso Mexican Grill?
Nearby automotive services include First Stop Auto Center and Strickland Brothers 10 Minute Oil Change, both offering repair and maintenance services close to the restaurant.
Are there nearby grocery and pharmacy stores around El Paso Mexican Grill?
Yes, Publix Super Market at Bellview Plaza and Publix Pharmacy at Bellview Plaza are nearby for grocery and pharmacy needs while visiting El Paso Mexican Grill.