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East Hill Pizza

4.6
(715 reviews)

Business Details

2030 N 12th Ave, Pensacola, FL
32503, United States
(850) 857-9977
https://easthillpizza.com

About

Pizza Restaurant

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupAvailable

Location

East Hill Pizza
2030 N 12th Ave, Pensacola, FL
32503, United States

Hours

Reviews

4.6
715 reviews
5 stars
563
4 stars
77
3 stars
28
2 stars
25
1 star
22

What are people saying?

AI-generated from recent customer reviews

Pizza Quality

Customers frequently praised the pizza for its delicious taste, unique toppings, and excellent crust.

Service

Many reviews highlighted the friendly and accommodating staff, with several customers mentioning specific employees by name for their exceptional service.

Atmosphere

The restaurant is described as cozy and welcoming, contributing to a pleasant dining experience.

Consistency

Most customers noted that the quality of food and service is consistently high, making it a reliable choice for pizza.

Cleanliness Issues

A few reviews pointed out cleanliness concerns in the dining area, suggesting that improvements are needed.
  • EC
    Emily Cross
    Feb 24, 2026
    5.0
    Placed a large takeout order for work, and it went great. Order was completed on time, food was hot, and everyone loved it.
  • HZ
    Heather Zukauskas
    Feb 13, 2026
    5.0
    DELICIOUS. Top tier pizza 🍕 😋 I'll forever be coming back. Tonight was my families first time and I was fully satisfied. Server was great as well. Also, I hope heaven has their ranch bc nobody can compete
  • CS
    Curtis Shannon (Shadomasta)
    Feb 12, 2026
    5.0
    TL;DR, GO GET THE PIZZA I visited recently with my family, as we had been talking about visiting for some time. For a pizzeria, I have to say I was pleasantly surprised by every aspect of the visit. THE PLACE For a small establishment, EHP seems to have made the most of the space they have. There's plenty of seating space, yet it doesn't feel too crowded. The music was played at an appropriate volume and was child-friendly. Despite the interior layout, I was still able to enjoy the pizzeria experience of watching your pie or slice be prepared (It's the little things). THE SERVICE Here's where my visit really took a turn for the best. Shelton (I apologize if your name is misspelled) assisted me during my visit. I let him know I had questions about the menu, as I was unfamiliar with the establishment. Shelton was busy, but this is where he brightened the experience. Shelton had three pies rolling out of their conveyor oven, and instead of rushing away to take care of them, shouting "I'll get to you in a minute!" or that one-fingered gesture that has no place in a customer-facing setting. Instead, he politely let me know he had three pies that need to be served, and that he'd be right back to assist me with any questions I might have. This might seem small to some, but as someone who trains staff in customer service etiquette, this was A+ work. THE FOOD When Shelton came back from serving the other customers, he readily assisted me with their menu and available options. He immediately informed me that they are updating their available options, and not everything is reflected in the current menu. I almost held this against them, but it's only January and these things happen. He informed me that they are now offering customizable slices, something that was not available in the past. I asked for one pepperoni slice, and one slice with chicken, spinach, tomatoes, and mushrooms. Typically, this would be the end of the order, as many people go with the "customer is always right" route. Shelton isn't typical though. He told me he would be happy to create my slice as ordered, but would advise against adding spinach, as cooking them at that temperature would alter it's taste and make them more bitter. I was skeptical, as I like my pizza how I like my pizza, and how dare he tell me to change it?! I opted out of my slice, and asked for a plain slice instead. I typically use a plain slice as a litmus test for a pizzeria. I'm a self-declared pizza snob from Brooklyn, so I take my slices seriously. Instead of letting the opportunity go, Shelton --and here comes that A+ customer service again-- offered to make both slices for me as a gesture of good faith. This allowed me to satisfy my litmus test, while also allowing me to try the slice as recommended by the professional. This is not something Shelton needed to do, but he took a risk that paid off. I did have some critiques on how the plain slice came out, and I shared them with Shelton. However, his recommended slice, was phenomenal and has been added to my slice rotation. In case it isn't clear, I want to give Shelton, specifically, for his exemplary show of customer service. It is clear to me that pizza is his passion, by the way he carries himself and presents information to his customers. The pizza itself was amazing, with all three slices being worth their individual purchases. I'll definitely be back. Thanks Shelton!
  • JV
    Jason Vance
    Feb 11, 2026
    5.0
    What a great experience. A nice little pizza place with BIG flavor. Friendly staff in the trendy East Hill area of Pensacola. Feel like I had known the people inside forever. They suggested something that isn’t normally what I would put on a pizza but I went with it. Soooooooo glad I did. Trust me, go in, teary the “hot honey” on whatever they tell you to try it on. I’ll be back in soon. Shout out to Sheldon and Hannah for the great service and excellent food.
  • CS
    Cody Sepulvado
    Feb 8, 2026
    5.0
    Ordered online on the app the day before Super Bowl to avoid any delays. App was easy to use, I walked in right at the designated time and my pizzas were waiting on me. Friendly staff, great service and great pizza. Korean Bbq pizza was a hit as well as the all meat pizza. Looking forward to making my way down the menu in the future. Definitely a place I’d recommend to others

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