Brand Certified
Dutch Bros Coffee
4.4(335 reviews)
Certified by Dutch Bros Coffee • Mar 01, 2026
Business Details
523 W 9 Mile Rd, Pensacola, FL
32534, United States
Certified by Dutch Bros Coffee • Mar 01, 2026
(877) 899-2767
Certified by Dutch Bros Coffee • Mar 01, 2026
https://www.dutchbros.com/locations/fl/pensacola/523-w-9-mile-rd
Certified by Dutch Bros Coffee • Mar 01, 2026
About
Certified by Dutch Bros Coffee • Mar 01, 2026
Coffee ShopCafeTea RoomJuice ShopDutch Bros. Coffee
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.
Details
- DeliveryNot available
- TakeoutAvailable
- Accepts reservationsNot available
- Requires appointmentNot available
Location
Certified by Dutch Bros Coffee • Mar 01, 2026
Hours
Certified by Dutch Bros Coffee • Mar 01, 2026
Reviews
4.4
335 reviews
5 stars
251
4 stars
25
3 stars
18
2 stars
17
1 star
24
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and attentive staff, highlighting their willingness to engage and provide recommendations.
Order Accuracy
There were multiple complaints about incorrect orders and inconsistencies in drink preparation, leading to customer dissatisfaction.
Wait Times
Customers frequently mentioned long wait times, particularly in the drive-thru, with some expressing frustration over the order prioritization.
Drink Quality
While many enjoyed the drinks, some found them overly sweet or poorly made, indicating a need for consistency in quality.
Atmosphere
The overall vibe was generally positive, with customers appreciating the energetic environment, though some noted issues with loud music affecting service.
- JAJeff Almazan3 days ago5.0Our only Pensacola Dutch Bros location! With all the other coffee shops popping up like 7Brews, staying loyal to DB over here! Golden Eagle all day! Some advice, download the Dutch Bros app and order ahead. Points add up for free medium drinks. If the drive thru is too long, park and go to the pick up window. Friendly baristas and BROistas!
- KSkristen stayFeb 17, 20265.0Kolbie was amazing!!! my first time and was just very patient with my selection and hiding me through the menu!!!
- CSCory SmithFeb 15, 20265.0Always a great experience no matter what state I'm in, I look for Dutch Bro's first.
- MWMichelle WareFeb 5, 20264.0They were real nice. They were pretty timely with getting my coffee. It’s the first time I’ve ever had Dutch Brothers and I’m not really impressed with the taste of the coffee, but it’s not bad. I recommend everybody tried at least.. but ask for me. I probably will not go back.
- MSMike SFeb 4, 20262.0Feels overly trendy and left coasty. Too much "hey bruh, wow, how are ya, you doing somethin fun today!!!" Too over the top and lacks sincerity. Needs to adapt to Florida vibe, not Cali..... Coffee is not bad, but last two times I have been got upset stomach. Definitely not my first, second, or third pick. They responded with please open a support ticket instead of actually reviewing, how robotic...one less star
Frequently Asked Questions About Dutch Bros Coffee
What sugar-free flavors do you offer?
Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
What drinks are caffeine-free?
We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!
What flavors do you offer?
Flavors offered at most locations include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.
Do I get a free drink on my birthday?
We’d love to celebrate your birthday with you! Download the Dutch Bros™ app to receive a free drink reward on your birthday! If you don’t have the app, let your broista know!
Where can I find Dutch Bros stickers?
We offer a free sticker, while supplies last, with every drink purchased on the first Wednesday of every month at all of our shops!
What is the difference between a shake and a freeze?
A Dutch Shake is our take on a classic shake. A Dutch Freeze® is a blended coffee drink!
What forms of payments do you accept?
We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept personal checks!
What kids drinks do you offer?
Kiddos love our Not-so-Hots®, Sparkling Sodas, Dutch Shakes and Smoothies!
What's the age requirement to work at a Dutch Bros?
Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!
What are your hours?
Our business hours vary by location. For more information, please visit the Dutch Bros location page on our website.
What's the phone number for my local Dutch Bros shop?
Our shops don’t have phones—we'd rather speak with you face-to-face at the window!
Do you deliver?
While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!
Where can I buy gift cards?
Gift cards are available at any of our locations, as well as on our website!
Can I just show my ID for a free birthday drink?
Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we can’t wait to celebrate with you!
Can I purchase Dutchwear apparel?
We’ve decided to focus on what we do best - serving up awesome drinks, creating genuine connections at the window and giving back to our communities! That means we’re stepping away from offering DutchWear to our customers. You’ll still be able to buy coffee and drinkware on our website, which may occasionally offer a few surprises!
Can I buy stickers?
We’re not selling stickers anymore! Stop by your local shop the first Wednesday of every month for a Sticker Drop! You can now also earn App Stickers through the Dutch Bros app! Download to see which stickers are available to you!
Can I print a digital gift card and give it as a gift?
We recommend purchasing our IRL Gift Cards if you want to give something physical!
How do I earn points?
It’s easy! Collect 3 points for each dollar you spend at a shop, and there’s no limit to how many you can earn!
Can I still get points if I forgot my phone?
We hate when that happens! If you ever forget your phone, just give your broista your phone number, and you’ll earn the points. Unfortunately, we won't be able to issue points for past purchases unless you snag a receipt and email it to us.
Can I customize my drink?
Yes, our broistas are always happy to make any drink the way you’d like!
Can I place my drink order over the phone?
We aren’t able to take drink orders over the phone, but we’re excited to serve you! Don’t let our long lines fool you - we'll get your favorite drink to you as quickly as possible!
Can I apply more than once?
You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!
Can I still customize my drink through Order Ahead?
We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.
What are the business hours for Dutch Bros Coffee at 523 W 9 Mile Rd in Pensacola?
Dutch Bros Coffee is open from 5:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 5:00 AM to 11:00 PM on Friday and Saturday.
Does Dutch Bros Coffee offer any sugar-free flavor options?
Yes, they offer sugar-free flavors including white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, Irish cream, peppermint (seasonal), coconut, raspberry, peach, and strawberry.
What caffeine-free drinks can I order at Dutch Bros Coffee?
You can enjoy decaf versions of classic espresso drinks, plus Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades as caffeine-free options.
Does Dutch Bros Coffee have a drive-thru service?
Yes, this location has a drive-through service to conveniently order and pick up your drinks.
What payment methods does Dutch Bros Coffee accept?
They accept cash, major credit cards, Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal. Check with the local shop for acceptance of personal checks.
Can I order ahead or use curbside pickup at Dutch Bros Coffee?
They offer curbside pickup; however, Dutch Bros does not provide delivery services directly. Ordering ahead options are available through their app.
Are kids' drinks available at Dutch Bros Coffee?
Yes, they offer kids-friendly drinks such as Not-so-Hots®, Sparkling Sodas, Dutch Shakes, and Smoothies.
How can I get to Dutch Bros Coffee if I'm visiting The Home Depot nearby?
Dutch Bros Coffee is located near The Home Depot on 523 W 9 Mile Rd, Pensacola. After shopping at The Home Depot, you can easily stop by Dutch Bros for a refreshing coffee or smoothie since they are close to each other.
What nearby fitness options are there to combine with a visit to Dutch Bros Coffee?
Turbo Fit Studio, a gym located near Dutch Bros Coffee, makes it convenient to grab a coffee or smoothie before or after your workout.
Are there local dining options close to Dutch Bros Coffee for a meal before or after grabbing a drink?
Yes, Chili's Grill & Bar and Denny’s are nearby, offering American and Tex-Mex cuisine, as well as breakfast and brunch options, perfect for pairing with your Dutch Bros visit.
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