Business Details
About
Coffee ShopCafeTea RoomJuice ShopDutch Bros. Coffee
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.
Details
- DeliveryNot available
- TakeoutAvailable
- Accepts reservationsNot available
- Requires appointmentNot available
Location
Hours
Reviews
4.4
316 reviews
5 stars
237
4 stars
22
3 stars
19
2 stars
16
1 star
22
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is frequently praised for their friendliness and attentiveness, creating a welcoming atmosphere for customers.
Order Accuracy
There are multiple reports of incorrect orders and issues with drink preparation, leading to customer dissatisfaction.
Wait Times
Customers have noted long wait times, especially in the drive-thru, although many appreciate the speed of service despite the lines.
Drink Quality
While many enjoy the variety and taste of the drinks, some customers have expressed disappointment with the sweetness and consistency of their beverages.
Atmosphere
The vibe is generally positive, but some customers have mentioned issues with loud music and staff interactions that detracted from their experience.
- GMGeorge MassieJan 1, 20265.0The crew at this location is exceptionally friendly, they had my order memorized by the third visit. They always greet you with a smile and kindness even when busy.
- CAChelsie Blair AcevedoDec 31, 20255.0Love this coffee shop. My dutch love started in Pendleton OR they are the best happy fun loving energetic always ready to please that make the best drinks then we moved and had no dutch bros until Pensacola perfect drinks every time.
- MDMary DalyDec 26, 20251.0Was excited to try this place. The drive thru was confusing. There were two lanes but apparently the one was close although there was no blockade or sign. So we were waiting and the barista proceeded to take the order of a vehicle that came after us. Then he came over to us and asked us to pull up before he took our order. Then we waited for 20 minutes behind the car that was there after us but got to order first. When we finally got to the window, I got my drink, a small golden eagle. It tasted like burnt coffee. What a waste of time and money! #7B4L
- SSSamantha SmithDec 20, 20255.0Hurry and get an iced holiday cookie latte!!! But if you're too late the Golden eagle is also great iced. It's cheaper than Starbucks but sweeter. They also have energy drinks for those that don't like coffee. No food items.
- SSScott ShilvockDec 20, 20255.0Always love the vibe here that brings back good memories of living in the Northwest and the passionate following Dutch Brothers has up there. Glad to see it showing up down here and love the walk-up window in addition to the drive-thru
Frequently Asked Questions About Dutch Bros Coffee
What sugar-free flavors do you offer?
Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
What drinks are caffeine-free?
We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!
What flavors do you offer?
Flavors offered at most locations include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.
Do I get a free drink on my birthday?
We’d love to celebrate your birthday with you! Download the Dutch Bros™ app to receive a free drink reward on your birthday! If you don’t have the app, let your broista know!
Where can I find Dutch Bros stickers?
We offer a free sticker, while supplies last, with every drink purchased on the first Wednesday of every month at all of our shops!
What is the difference between a shake and a freeze?
A Dutch Shake is our take on a classic shake. A Dutch Freeze® is a blended coffee drink!
What forms of payments do you accept?
We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept personal checks!
What kids drinks do you offer?
Kiddos love our Not-so-Hots®, Sparkling Sodas, Dutch Shakes and Smoothies!
What's the age requirement to work at a Dutch Bros?
Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!
What are your hours?
Our business hours vary by location. For more information, please visit the Dutch Bros location page on our website.
What's the phone number for my local Dutch Bros shop?
Our shops don’t have phones—we'd rather speak with you face-to-face at the window!
Do you deliver?
While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!
Where can I buy gift cards?
Gift cards are available at any of our locations, as well as on our website!
Can I just show my ID for a free birthday drink?
Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we can’t wait to celebrate with you!
Can I purchase Dutchwear apparel?
We’ve decided to focus on what we do best - serving up awesome drinks, creating genuine connections at the window and giving back to our communities! That means we’re stepping away from offering DutchWear to our customers. You’ll still be able to buy coffee and drinkware on our website, which may occasionally offer a few surprises!
Can I buy stickers?
We’re not selling stickers anymore! Stop by your local shop the first Wednesday of every month for a Sticker Drop! You can now also earn App Stickers through the Dutch Bros app! Download to see which stickers are available to you!
Can I print a digital gift card and give it as a gift?
We recommend purchasing our IRL Gift Cards if you want to give something physical!
How do I earn points?
It’s easy! Collect 3 points for each dollar you spend at a shop, and there’s no limit to how many you can earn!
Can I still get points if I forgot my phone?
We hate when that happens! If you ever forget your phone, just give your broista your phone number, and you’ll earn the points. Unfortunately, we won't be able to issue points for past purchases unless you snag a receipt and email it to us.
Can I customize my drink?
Yes, our broistas are always happy to make any drink the way you’d like!
Can I place my drink order over the phone?
We aren’t able to take drink orders over the phone, but we’re excited to serve you! Don’t let our long lines fool you - we'll get your favorite drink to you as quickly as possible!
Can I apply more than once?
You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!
Can I still customize my drink through Order Ahead?
We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.
What are the business hours for Dutch Bros Coffee at 523 W 9 Mile Rd in Pensacola?
Dutch Bros Coffee is open from 5:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 5:00 AM to 11:00 PM on Friday and Saturday.
Does Dutch Bros Coffee offer any sugar-free flavor options?
Yes, they offer sugar-free flavors including white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, Irish cream, peppermint (seasonal), coconut, raspberry, peach, and strawberry.
What caffeine-free drinks can I order at Dutch Bros Coffee?
You can enjoy decaf versions of classic espresso drinks, plus Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades as caffeine-free options.
Does Dutch Bros Coffee have a drive-thru service?
Yes, this location has a drive-through service to conveniently order and pick up your drinks.
What payment methods does Dutch Bros Coffee accept?
They accept cash, major credit cards, Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal. Check with the local shop for acceptance of personal checks.
Can I order ahead or use curbside pickup at Dutch Bros Coffee?
They offer curbside pickup; however, Dutch Bros does not provide delivery services directly. Ordering ahead options are available through their app.
Are kids' drinks available at Dutch Bros Coffee?
Yes, they offer kids-friendly drinks such as Not-so-Hots®, Sparkling Sodas, Dutch Shakes, and Smoothies.
How can I get to Dutch Bros Coffee if I'm visiting The Home Depot nearby?
Dutch Bros Coffee is located near The Home Depot on 523 W 9 Mile Rd, Pensacola. After shopping at The Home Depot, you can easily stop by Dutch Bros for a refreshing coffee or smoothie since they are close to each other.
What nearby fitness options are there to combine with a visit to Dutch Bros Coffee?
Turbo Fit Studio, a gym located near Dutch Bros Coffee, makes it convenient to grab a coffee or smoothie before or after your workout.
Are there local dining options close to Dutch Bros Coffee for a meal before or after grabbing a drink?
Yes, Chili's Grill & Bar and Denny’s are nearby, offering American and Tex-Mex cuisine, as well as breakfast and brunch options, perfect for pairing with your Dutch Bros visit.