Dunkin'

3.7
492 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Pensacola, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
304 E 9 Mile Rd, Pensacola, FL
32514, United States

Hours

Reviews

3.7
492 reviews
5 stars
228
4 stars
89
3 stars
60
2 stars
31
1 star
84

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Customers frequently praised the friendly and helpful staff, noting their positive attitudes and willingness to assist.

Order Accuracy

There were multiple reports of incorrect orders, particularly with food items, leading to customer dissatisfaction.

Cleanliness

While some reviews highlighted cleanliness, others pointed out issues with the store's overall hygiene, particularly in the bathrooms.

Product Availability

Several customers expressed frustration over the lack of available products, especially donuts, during peak hours.

Service Speed

Many reviews commended the quick service, although some noted delays during busy times.
  • CB
    Courtney Berry
    2 days ago
    2.0
    Their donuts are literally always old and gross no matter what time of day you go in for a place that has donuts in the name you would think they would actually be edible.
  • LL
    Liv
    Nov 17, 2025
    5.0
    The Dunkin workers working at around lunchtime today were absolutely amazing - best service ever and so sweet. Will definitely be coming back.
  • SS
    Sue Smith
    Oct 13, 2025
    5.0
    I usually order via their app and my order is always ready at the drive thru when I arrive. The employees are always friendly and helpful. I highly recommend this location.
  • NW
    Nicole wainen
    Sep 29, 2025
    5.0
    Todays national coffee day! Download the app and get yourself a free coffee with purchase. Such a sweet team!!
  • TC
    Teresa Crowder
    Sep 27, 2025
    5.0
    Just ate breakfast here for the first time, with the family. Austin was the manager. The lady that took the order was extremely patient with us. Austin fixed our drinks because I accidentally ordered the wrong things. Very pleased with service and food and cleanliness! Will definitely be back!

Frequently Asked Questions About Dunkin'

What are the daily operating hours of the Dunkin' location at 304 E 9 Mile Rd, Pensacola?

This Dunkin' location is open every day from 5:00 AM to 9:00 PM.

Does this Dunkin' offer delivery and curbside pickup services?

Yes, delivery service is available, and curbside pickup is not provided at this location.