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Dunkin'

3.2
(700 reviews)

Business Details

720 N Navy Blvd, Pensacola, FL
32507, United States
(850) 466-2834
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Pensacola, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
720 N Navy Blvd, Pensacola, FL
32507, United States

Hours

Reviews

3.2
700 reviews
5 stars
256
4 stars
96
3 stars
79
2 stars
56
1 star
213

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; some staff are praised for being friendly and helpful, while others are criticized for rudeness and lack of professionalism.

Product Quality

Many customers reported issues with stale donuts and poorly made drinks, indicating a decline in product quality.

Operational Issues

Frequent complaints about being out of stock on popular items and slow service, especially during peak hours.

Cleanliness

Several reviews mention unsanitary conditions and a lack of cleanliness in the store.
  • RM
    Ross MItchell
    Feb 18, 2026
    5.0
    Absolutely the best staff and customer service
  • HP
    Hailey Pope
    Feb 12, 2026
    5.0
    I have not been to Dunkin in a few years because of several bad experiences. I decided to give it a try again and have not been disappointed!! The staff has been so sweet , especially Mrs. Tonya !! She’s my favorite!! The bacon jam grilled cheese and hot cocoa mocha is ALWAYS ON POINT!! Thank you guy’s for great service and good food and coffee!!!!!
  • LH
    Luella Hansen
    Feb 3, 2026
    5.0
    The employees at this dunkin' donuts are amazing. Today I was supposed to meet some friends at this dunkin' donuts to have a coffee, donuts, and knit/felt. Things did not go as planned. My friend S, got there before me. When I walked in, the employees were taking care of her. She had passed out and hit her head on the floor. Latonya was right next to her making sure she didn't fall out of the chair they had helped her into. As I talked to S, she suddenly passed out again and became unresponsive. Latonya caught her and made sure she didn't fall out of the chair. She then yelled for her co-worker, I believe it was Casey, to call for an ambulance. Mindy was also helping at this time. When S came around we kept her in that chair and I took over making sure she didn't fall out of it. I could hear Casey telling the dispatcher exactly what had happened and any additional pertinent information that was asked of us. Some other customers arrived while this was all going on. Impressively enough they did greet the other customers as they came in and said “we will be with you shortly. We're having a medical emergency. * Our other friends had showed up, we took care of S till the ambulance and her husband showed up. Allowing them to go back to work; however, Latonya, Casey and Mindy all kept checking in on us. Asking if we needed water or wet towels. Asking how our friend was. They also kept checking to see if they could see the ambulance coming since they took a bit to show up. Once my friend was off to the ER, I was able to talk to the employees and get everyone's names. Because they went above and beyond what is required of a cafe employee. I also decided since I was already there I was going to get the donut I had come for in the first place. THat donut was amazing. Super tasty and moist. This is definitely the Dunkin donuts I will be coming back too. Having been to all four of the area, I think it's the best, but I might be biased.
  • DW
    DrDoom Weatherman
    Dec 19, 2025
    5.0
    Friendly staff
  • JT
    Jared Terman
    Dec 12, 2025
    5.0
    Clean inside and attentive crew.

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Pensacola, FL?

Dunkin' in Pensacola, FL is open Monday through Friday from 4:30 AM to 8:00 PM, and on Saturdays and Sundays from 5:00 AM to 8:00 PM.

Does this Dunkin' location offer delivery and curbside pickup?

Yes, this Dunkin' offers both delivery and curbside pickup services.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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