Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Pensacola, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Customer service experiences varied widely, with some praising friendly staff while others reported rude or unprofessional behavior.
Food Quality
Many customers expressed disappointment with the quality of food, particularly donuts and breakfast items, citing issues like stale or poorly prepared food.
Wait Times
Long wait times were frequently mentioned, especially during busy hours, leading to frustration among customers.
Cleanliness
Several reviews highlighted concerns about the cleanliness of the store and restrooms, indicating a need for better maintenance.
Staffing Issues
Customers noted that the store appeared understaffed, which contributed to slow service and order inaccuracies.
TR
Tx Rednek
Feb 22, 2026
5.0
Good tasting donuts and eclairs. Service was excellent.
RR
Rosa-Valentina Reyes
Feb 3, 2026
5.0
Friendliest service from a Dunkin ever! We were wowed by the drive thru young woman who had a great attitude and gave us friendly banter for drinking out of a Starbucks cup. And we were more pleasantly surprised when the gentleman who brought our order out to our car, was also very profesional, courteous and had a good attitude as well!
Too bad we were just temporarily in the area, otherwise this location would be our go to! 😄💝
LH
Luella Hansen
Jan 4, 2026
1.0
My husband, kiddo, and I have been to this Duncan Donuts several times in the past, but the last 2 times have made us decided to not try it again.
Last time all the toilets where backed up and an active sewage leak with going on. We had a 4yr old who HAD to go so this really mattered to us.
This time we went in, there was one employee who was trying to do everything. They did say "hello and they would be with us soon" when we walked in. We looked at the options and half the case was empty. Then we waited 10mins and end up giving up and left for Krispy Kreme.
We notice as we left there were 2 cars in drive thru also waiting. No one went to the window before we left.
I have had great experiences recently at the 9mile store and the Davis one. This store is just struggling. They need more employees. One person can't run the whole store. We are still going to go to the other location but I think we will be staying away from the one on our side of town.
KB
Kayla Braman
Dec 8, 2025
5.0
Always hit the closest Dunkin for any type of cold coffee with espresso shots. They are always friendly and very quick with orders.
NN
Nina
Nov 23, 2025
1.0
I first want to say the crew of ladies got the drive thru down very quickly. But it was not a good welcome back to Dunkin today, customer service was terrible they left my sandwich out of the bag and then proceeded to look all skeptical as if I was lying. Of course in this economy that made me the most upset. I hate to do bad reviews but this was awful! The only bright side is I have an app on my phone that I can delete.
What are the regular operating hours for Dunkin' at 1133 Airport Blvd in Pensacola, FL?
Dunkin' is open every day from 5:00 AM to 8:00 PM.
Does this Dunkin' location offer delivery and curbside pickup?
Yes, this Dunkin' offers both delivery and curbside pickup services.
Where is this Dunkin' located and how can I contact them?
The Dunkin' is located at 1133 Airport Blvd, Escambia, Pensacola, FL 32504. You can reach them at +1 850-912-8388.
What kind of products and specialties does this Dunkin' offer?
This Dunkin' specializes in espresso, coffee, breakfast sandwiches, donuts, and tea.
Are there any special holiday menu items currently available at this Dunkin'?
Yes, they are featuring the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher for the holiday season.
Can I order ahead using a mobile app at this Dunkin'?
Yes, you can order ahead using the Dunkin’ mobile app available on Apple Store and Google Play Store for a fast grab and go experience.
Does this Dunkin' location have a drive-thru service?
Yes, this Dunkin' location offers a drive-thru service for convenient ordering and pickup.
What are some nearby hotels I can stay at if visiting this Dunkin' location?
Nearby hotels include Residence Inn by Marriott Pensacola Airport/Medical Center, Residence Inn By Marriott, and Hilton Garden Inn Pensacola Airport - Medical Center.
Are there any nearby medical or dental services close to this Dunkin'?
Yes, nearby medical and dental services include Motto Clear Aligners, BioLife Plasma Services, Aspen Dental, Midtown Dental, Pensacola Center for Endodontics, and Select Specialty Hospital - Pensacola.
What nearby shopping or entertainment options are available near this Dunkin'?
Nearby shopping and entertainment options include Barnes & Noble bookstore and coffee shop, Staples office equipment store, Spirit Halloween costume store, Lowe's Home Improvement, and hhgregg appliance store.
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