Dunkin'

3.4
884 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Pensacola, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1133 Airport Blvd, Pensacola, FL
32504, United States

Hours

Reviews

3.4
884 reviews
5 stars
377
4 stars
129
3 stars
100
2 stars
65
1 star
213

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised friendly and attentive staff, others reported rude service and long wait times.

Order Accuracy

Many customers experienced issues with incorrect orders, missing items, and poor food quality, leading to frustration.

Cleanliness

Several reviews highlighted concerns about the cleanliness of the store and restrooms, indicating a need for better maintenance.

Product Quality

Customers expressed disappointment with the quality of food and drinks, particularly donuts and coffee, with some describing them as stale or poorly prepared.

Efficiency

Service speed was inconsistent, with some customers noting quick service while others reported long wait times and inefficiencies.
  • LH
    Luella Hansen
    Jan 4, 2026
    1.0
    My husband, kiddo, and I have been to this Duncan Donuts several times in the past, but the last 2 times have made us decided to not try it again. Last time all the toilets where backed up and an active sewage leak with going on. We had a 4yr old who HAD to go so this really mattered to us. This time we went in, there was one employee who was trying to do everything. They did say "hello and they would be with us soon" when we walked in. We looked at the options and half the case was empty. Then we waited 10mins and end up giving up and left for Krispy Kreme. We notice as we left there were 2 cars in drive thru also waiting. No one went to the window before we left. I have had great experiences recently at the 9mile store and the Davis one. This store is just struggling. They need more employees. One person can't run the whole store. We are still going to go to the other location but I think we will be staying away from the one on our side of town.
  • KB
    Kayla Braman
    Dec 8, 2025
    5.0
    Always hit the closest Dunkin for any type of cold coffee with espresso shots. They are always friendly and very quick with orders.
  • JP
    Jennifer P
    Nov 26, 2025
    5.0
    Love the peppermint mocha latte!
  • NN
    Nina
    Nov 23, 2025
    1.0
    I first want to say the crew of ladies got the drive thru down very quickly. But it was not a good welcome back to Dunkin today, customer service was terrible they left my sandwich out of the bag and then proceeded to look all skeptical as if I was lying. Of course in this economy that made me the most upset. I hate to do bad reviews but this was awful! The only bright side is I have an app on my phone that I can delete.
  • KR
    Kim Reid
    Nov 11, 2025
    4.0
    Food was good. Available parking. Employees were fiendly and attentive. I gave a 4star because of the condition of the restroom. Please pay more attention to the cleanliness of the restroom.

Frequently Asked Questions About Dunkin'

What are the regular operating hours for Dunkin' at 1133 Airport Blvd in Pensacola, FL?

Dunkin' is open every day from 5:00 AM to 8:00 PM.

Does this Dunkin' location offer delivery and curbside pickup?

Yes, this Dunkin' offers both delivery and curbside pickup services.