Dunkin'

3.4
880 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Pensacola, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1133 Airport Blvd, Pensacola, FL
32504, United States

Hours

Reviews

3.4
880 reviews
5 stars
374
4 stars
129
3 stars
100
2 stars
65
1 star
212

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, especially in the drive-thru, with some waiting over 20 minutes for simple orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and staff not following instructions, leading to customer frustration.

Staff Friendliness

While some customers praised the friendliness and helpfulness of certain employees, others experienced rude or unwelcoming service.

Product Quality

Several reviews mentioned poor quality of food items, including stale or improperly prepared donuts and sandwiches.

Cleanliness and Stock Issues

Customers noted cleanliness issues in the store and frequent shortages of popular items, including donuts and breakfast foods.
  • NN
    Nina
    1 day ago
    1.0
    I first want to say the crew of ladies got the drive thru down very quickly. But it was not a good welcome back to Dunkin today, customer service was terrible they left my sandwich out of the bag and then proceeded to look all skeptical as if I was lying. Of course in this economy that made me the most upset. I hate to do bad reviews but this was awful! The only bright side is I have an app on my phone that I can delete.
  • KR
    Kim Reid
    Nov 11, 2025
    4.0
    Food was good. Available parking. Employees were fiendly and attentive. I gave a 4star because of the condition of the restroom. Please pay more attention to the cleanliness of the restroom.
  • CM
    Courtnay Middleton
    Nov 9, 2025
    5.0
    Great
  • SM
    Sydney Martin
    Oct 17, 2025
    1.0
    I got to the drive through at 8:08 and it took them 20 minutes to give me 2 iced drink and one donut. They work extremely inefficiently. When i got my drinks they weren’t full and they weren’t what i asked for.
  • GM
    Gregory Morrison
    Oct 2, 2025
    1.0
    I’m a regular here, and for the past around 8 times I’ve gone they’ve forgotten something, and I’m usually pretty lenient, but when you’re making completely wrong drinks, (ordered a brown sugar latte, got a Carmel coffee somehow), and missing entire sandwiches some days, and when I ask them to fix it they just took off the sticker, and gave me the same exact drink! *edit, went back in a 3rd time to ask them to remake it as I can see the Carmel at the bottom, they take my drink and put brown sugar syrup in the CARAMEL COFFEE (still wanting a brown sugar latte, which I’ve stated around 6 times now) and give me a SAMPLE CUP of brown sugar syrup. I gave up.

Frequently Asked Questions About Dunkin'

What are the regular operating hours for Dunkin' at 1133 Airport Blvd in Pensacola, FL?

Dunkin' is open every day from 5:00 AM to 8:00 PM.

Does this Dunkin' location offer delivery and curbside pickup?

Yes, this Dunkin' offers both delivery and curbside pickup services.