Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Pensacola, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Feedback on customer service is mixed; while some customers praised friendly and attentive staff, others reported rude service and long wait times.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, and poor food quality, leading to frustration.
Cleanliness
Several reviews highlighted concerns about the cleanliness of the store and restrooms, indicating a need for better maintenance.
Product Quality
Customers expressed disappointment with the quality of food and drinks, particularly donuts and coffee, with some describing them as stale or poorly prepared.
Efficiency
Service speed was inconsistent, with some customers noting quick service while others reported long wait times and inefficiencies.
LH
Luella Hansen
Jan 4, 2026
1.0
My husband, kiddo, and I have been to this Duncan Donuts several times in the past, but the last 2 times have made us decided to not try it again.
Last time all the toilets where backed up and an active sewage leak with going on. We had a 4yr old who HAD to go so this really mattered to us.
This time we went in, there was one employee who was trying to do everything. They did say "hello and they would be with us soon" when we walked in. We looked at the options and half the case was empty. Then we waited 10mins and end up giving up and left for Krispy Kreme.
We notice as we left there were 2 cars in drive thru also waiting. No one went to the window before we left.
I have had great experiences recently at the 9mile store and the Davis one. This store is just struggling. They need more employees. One person can't run the whole store. We are still going to go to the other location but I think we will be staying away from the one on our side of town.
KB
Kayla Braman
Dec 8, 2025
5.0
Always hit the closest Dunkin for any type of cold coffee with espresso shots. They are always friendly and very quick with orders.
JP
Jennifer P
Nov 26, 2025
5.0
Love the peppermint mocha latte!
NN
Nina
Nov 23, 2025
1.0
I first want to say the crew of ladies got the drive thru down very quickly. But it was not a good welcome back to Dunkin today, customer service was terrible they left my sandwich out of the bag and then proceeded to look all skeptical as if I was lying. Of course in this economy that made me the most upset. I hate to do bad reviews but this was awful! The only bright side is I have an app on my phone that I can delete.
KR
Kim Reid
Nov 11, 2025
4.0
Food was good. Available parking. Employees were fiendly and attentive. I gave a 4star because of the condition of the restroom. Please pay more attention to the cleanliness of the restroom.
What are the regular operating hours for Dunkin' at 1133 Airport Blvd in Pensacola, FL?
Dunkin' is open every day from 5:00 AM to 8:00 PM.
Does this Dunkin' location offer delivery and curbside pickup?
Yes, this Dunkin' offers both delivery and curbside pickup services.
Where is this Dunkin' located and how can I contact them?
The Dunkin' is located at 1133 Airport Blvd, Escambia, Pensacola, FL 32504. You can reach them at +1 850-912-8388.
What kind of products and specialties does this Dunkin' offer?
This Dunkin' specializes in espresso, coffee, breakfast sandwiches, donuts, and tea.
Are there any special holiday menu items currently available at this Dunkin'?
Yes, they are featuring the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher for the holiday season.
Can I order ahead using a mobile app at this Dunkin'?
Yes, you can order ahead using the Dunkin’ mobile app available on Apple Store and Google Play Store for a fast grab and go experience.
Does this Dunkin' location have a drive-thru service?
Yes, this Dunkin' location offers a drive-thru service for convenient ordering and pickup.
What are some nearby hotels I can stay at if visiting this Dunkin' location?
Nearby hotels include Residence Inn by Marriott Pensacola Airport/Medical Center, Residence Inn By Marriott, and Hilton Garden Inn Pensacola Airport - Medical Center.
Are there any nearby medical or dental services close to this Dunkin'?
Yes, nearby medical and dental services include Motto Clear Aligners, BioLife Plasma Services, Aspen Dental, Midtown Dental, Pensacola Center for Endodontics, and Select Specialty Hospital - Pensacola.
What nearby shopping or entertainment options are available near this Dunkin'?
Nearby shopping and entertainment options include Barnes & Noble bookstore and coffee shop, Staples office equipment store, Spirit Halloween costume store, Lowe's Home Improvement, and hhgregg appliance store.