Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Pensacola, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.2
481 reviews
5 stars
197
4 stars
54
3 stars
42
2 stars
34
1 star
154
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service, with many customers reporting rude staff and poor interactions, while others praised friendly and helpful employees.
Order Accuracy
Numerous reviews highlight issues with incorrect orders, including wrong items and missing components, leading to customer frustration.
Food Quality
Several customers expressed disappointment with the quality of food items, mentioning stale donuts and poorly prepared sandwiches.
Staffing Issues
Many reviews mention the store being understaffed, resulting in long wait times and overwhelmed employees.
Positive Experiences
Despite the negative feedback, some customers reported positive experiences, particularly with specific staff members who provided excellent service.
- SPStephanie ProctorNov 29, 20251.0Something has changed at this location. They have historically been my go to place, however I’d rather now stay in line at the Starbucks down the store because I’d be waiting less time there than here!
- JDJamie DavisNov 29, 20251.0Tried the Bacon Jam sandwich and it was absolutely horrible. Cold and hard. Will not be going back
- BKBill KneelandNov 12, 20251.0Absolutely horrible customer service spend 20 dollars and then have to pay 27 cent for ice as I’m standing there still waiting on food that took forever and seeing as they don’t wear name tags I don’t know if it was the manager or not but she was absolutely horrible she was extremely rude and shouldn’t have said what she said. Wish it would let me do less than one star. Save your money and find a local coffee joint that Dunkin was a joke
- BGBaylis GatlinNov 8, 20253.0Love the coffee but they cant get my sandwich order correct! I asked for the chicken bacon sandwich and got a chicken & roasted pepper wrap!
- AAAnjelicaOct 15, 20255.0This is my go-to Dunkin I absolutely love the crew they always have smiles and if I didn't change up my coffee so much they would know my order as much as I go there 😁 My son's love saying hi to the girls at the window lol
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' at 9225 Pine Forest Rd in Pensacola, FL?
Dunkin' is open daily from 5:00 AM to 8:00 PM.
Does this Dunkin' location offer delivery and curbside pickup services?
This Dunkin' offers both delivery and curbside pickup services.
What menu items can I expect at Dunkin' during the holiday season?
During the holiday season, Dunkin' features items like the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
How can I order ahead from Dunkin' for a quick grab-and-go experience?
You can order ahead using the Dunkin’ mobile app, available on iOS and Android, or online via their ordering website.
What types of food and beverages does Dunkin' specialize in?
Dunkin' specializes in espresso, coffee, donuts, breakfast sandwiches, and tea.
Does Dunkin' have a drive-thru and free Wi-Fi?
Yes, this Dunkin' location has a drive-thru and offers free Wi-Fi to customers.
Is Dunkin' family-friendly and do they accept credit and debit cards?
Dunkin' welcomes families and accepts both debit and credit card payments.
What are some nearby places where I can shop or get services around Dunkin' on Pine Forest Rd?
Nearby places include Walmart Neighborhood Market Pensacola - Pine Forest Rd for grocery shopping, Floral Tree Gardens for plants and landscaping, and the AT&T Store for mobile phone services.
If I'm visiting Dunkin', what nearby convenience stores or gas stations can I also visit?
You can visit convenience stores and gas stations nearby like Circle K, Walgreens, Groovin Noovin's Food Stores, and Shell.
Are there any nearby healthcare or urgent care facilities near Dunkin' in Pensacola?
Yes, Ascension Sacred Heart Walk-In Care at Walgreens and Baptist Medical Group Primary Care - Pine Forest are nearby healthcare options.