Brand Certified
Dunkin'
3.2(483 reviews)
Certified by Dunkin' • Mar 01, 2026
Business Details
9225 Pine Forest Rd, Pensacola, FL
32534, United States
Certified by Dunkin' • Mar 01, 2026
(850) 407-8620
Certified by Dunkin' • Mar 01, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Mar 01, 2026
About
Certified by Dunkin' • Mar 01, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Pensacola, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Mar 01, 2026
Hours
Certified by Dunkin' • Mar 01, 2026
Reviews
3.2
483 reviews
5 stars
198
4 stars
55
3 stars
42
2 stars
34
1 star
154
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service, with many customers reporting rude staff and poor interactions, while others praised friendly and helpful employees.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, including wrong items and missing components, leading to customer frustration.
Food Quality
Several customers expressed disappointment with the quality of food items, citing stale donuts and poorly prepared sandwiches.
Staffing Issues
Many reviews noted that the location is often understaffed, resulting in long wait times and overwhelmed employees.
Positive Experiences
Despite the negative feedback, some customers shared positive experiences, particularly praising specific staff members for their excellent service.
- JTJackie Tymowczak3 days ago5.0The staff here is fantastic. Fast service in the drive through and in the lobby. Aleya even took time to explain several menu items to me that I wasn't aware of. Always clean. Great team!
- DGDominique GibsonFeb 14, 20264.0Everytime I come through Tina is so sweet!
- SPStephanie ProctorNov 29, 20251.0Something has changed at this location. They have historically been my go to place, however I’d rather now stay in line at the Starbucks down the store because I’d be waiting less time there than here!
- JDJamie DavisNov 29, 20251.0Tried the Bacon Jam sandwich and it was absolutely horrible. Cold and hard. Will not be going back
- BKBill KneelandNov 12, 20251.0Absolutely horrible customer service spend 20 dollars and then have to pay 27 cent for ice as I’m standing there still waiting on food that took forever and seeing as they don’t wear name tags I don’t know if it was the manager or not but she was absolutely horrible she was extremely rude and shouldn’t have said what she said. Wish it would let me do less than one star. Save your money and find a local coffee joint that Dunkin was a joke
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' at 9225 Pine Forest Rd in Pensacola, FL?
Dunkin' is open daily from 5:00 AM to 8:00 PM.
Does this Dunkin' location offer delivery and curbside pickup services?
This Dunkin' offers both delivery and curbside pickup services.
What menu items can I expect at Dunkin' during the holiday season?
During the holiday season, Dunkin' features items like the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
How can I order ahead from Dunkin' for a quick grab-and-go experience?
You can order ahead using the Dunkin’ mobile app, available on iOS and Android, or online via their ordering website.
What types of food and beverages does Dunkin' specialize in?
Dunkin' specializes in espresso, coffee, donuts, breakfast sandwiches, and tea.
Does Dunkin' have a drive-thru and free Wi-Fi?
Yes, this Dunkin' location has a drive-thru and offers free Wi-Fi to customers.
Is Dunkin' family-friendly and do they accept credit and debit cards?
Dunkin' welcomes families and accepts both debit and credit card payments.
What are some nearby places where I can shop or get services around Dunkin' on Pine Forest Rd?
Nearby places include Walmart Neighborhood Market Pensacola - Pine Forest Rd for grocery shopping, Floral Tree Gardens for plants and landscaping, and the AT&T Store for mobile phone services.
If I'm visiting Dunkin', what nearby convenience stores or gas stations can I also visit?
You can visit convenience stores and gas stations nearby like Circle K, Walgreens, Groovin Noovin's Food Stores, and Shell.
Are there any nearby healthcare or urgent care facilities near Dunkin' in Pensacola?
Yes, Ascension Sacred Heart Walk-In Care at Walgreens and Baptist Medical Group Primary Care - Pine Forest are nearby healthcare options.
Brand Certified Facts from Dunkin'
Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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