Dairy Queen Grill & Chill

4.1
1571 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
7600 Scenic Hwy, Pensacola, FL
32504-6840, United States

Hours

Reviews

4.1
1,571 reviews
5 stars
806
4 stars
365
3 stars
208
2 stars
64
1 star
128

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising friendly staff while others report rude interactions and poor service.

Food Quality

Many customers enjoy the ice cream and Blizzards, but there are complaints about food quality, portion sizes, and incorrect orders.

Cleanliness

Several reviews mention unsanitary conditions, particularly in the bathrooms and kitchen area.

Location and Atmosphere

The scenic view of the bay is frequently highlighted as a positive aspect, enhancing the dining experience.

Wait Times

Customers consistently report long wait times for food, both in the drive-thru and inside the restaurant.
  • LS
    Loriann S
    6 days ago
    5.0
    Fried green tomatoes and a b.l.t.( with fried green tomato) was out standing
  • LM
    Layne McMilion
    Nov 10, 2025
    1.0
    If I could give a zero I would. Not only were we back-talked to about our drinks not tasting correctly due to carbonation/syrup machinery malfunction, and were refused to be given something different to drink, but were also given attitude by the worker when we received the wrong blizzard and pointed it out to her. We ended up just getting a refund and leaving because by that point we had both disrespected each other enough. Save your money.
  • OH
    Orlando Xavier Hixon
    Nov 1, 2025
    5.0
    Awesome location off the highway for a quick stop.
  • NM
    N M
    Oct 20, 2025
    1.0
    Was given one normal size chicken tender and two chicken tenders half the size of that one for a three-piece chicken tender. Please do better.
  • BS
    Barbara Scott
    Oct 19, 2025
    5.0
    First time my 3 small grandchildren had been to a Dairy Queen. Lots of choices and delicious! The view outside is gorgeous!

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of cuisine and menu items does Dairy Queen Grill & Chill in Pensacola offer?

Dairy Queen Grill & Chill serves classic fast-food items including soft-serve ice cream, signature shakes, Blizzard® treats, Grillburgers®, chicken strip baskets, and ice cream cakes.

What are the operating hours for Dairy Queen Grill & Chill at 7600 Scenic Hwy, Pensacola?

The location is open daily from 10:00 AM to 11:00 PM.