Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
4.1
1,579 reviews
5 stars
811
4 stars
367
3 stars
208
2 stars
64
1 star
129
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of positive and negative experiences with customer service, with some staff being friendly and accommodating, while others were reported as rude or dismissive.
Food Quality
Customers expressed dissatisfaction with food quality, particularly regarding incorrect orders, portion sizes, and the freshness of items like fries and burgers.
Cleanliness
Multiple reviews highlighted issues with cleanliness, particularly in the restrooms and kitchen areas, leading to a negative impression of the establishment.
Location and Atmosphere
The scenic location received praise for its beautiful views, making it a pleasant stop for customers, despite the service issues.
Speed of Service
Many customers noted slow service, both in the drive-thru and at the counter, with long wait times being a common complaint.
- MFMarcus FinchJan 2, 20264.0Basic DQ...
- TLTAKULVE Johnson landscapingDec 20, 20255.0It's the hot dog and banana split for me
- JJJennifer JeanDec 20, 20255.0My most favorite Dairy Queen in Florida!!!
- BPBrooke ParizoDec 18, 20251.0Really shitty. Tried to inform the ...manager?...at the counter that there was a literal small pile of poop on the toilet seat and dribbling onto the floor and that another stall was unusable and was treated like I was interrupting the Pope's address to complain about something insignificant. Very arrogant. Would never eat here.
- LMLayne McMilionNov 10, 20251.0If I could give a zero I would. Not only were we back-talked to about our drinks not tasting correctly due to carbonation/syrup machinery malfunction, and were refused to be given something different to drink, but were also given attitude by the worker when we received the wrong blizzard and pointed it out to her. We ended up just getting a refund and leaving because by that point we had both disrespected each other enough. Save your money.
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of cuisine and menu items does Dairy Queen Grill & Chill in Pensacola offer?
Dairy Queen Grill & Chill serves classic fast-food items including soft-serve ice cream, signature shakes, Blizzard® treats, Grillburgers®, chicken strip baskets, and ice cream cakes.
What are the operating hours for Dairy Queen Grill & Chill at 7600 Scenic Hwy, Pensacola?
The location is open daily from 10:00 AM to 11:00 PM.
Does Dairy Queen Grill & Chill in Pensacola offer drive-thru and outdoor seating?
Yes, it has a drive-thru service and outdoor seating available for customers.
Is Dairy Queen Grill & Chill family-friendly and accessible for children?
Yes, it is family-friendly, welcomes children, and provides booster seats and high chairs.
Can customers use mobile ordering and access WiFi at Dairy Queen Grill & Chill?
Yes, the location supports mobile ordering and rewards through their app and offers free WiFi to customers.
Where can I find more information or place an online order for Dairy Queen Grill & Chill in Pensacola?
You can visit their official website or place an order for pickup online at https://www.dairyqueen.com/en-us/order/pickup/n/41751/.
Are there any hotels near Dairy Queen Grill & Chill for travelers visiting Pensacola?
Yes, the Quality Inn & Suites Pensacola Bayview and Ramada Inn are nearby accommodations suitable for travelers.
What nearby gas stations can customers use when visiting Dairy Queen Grill & Chill?
Nearby gas stations include Exxon & Mobil Stations, Marathon, BP, and The Convenience Store, providing easy refueling options for visitors.
Are there any nearby parks or recreational areas near Dairy Queen Grill & Chill?
Baywoods Park is a nearby active life park where customers can relax or enjoy outdoor activities before or after visiting Dairy Queen.
What other ice cream shops are located near Dairy Queen Grill & Chill in Pensacola?
Nearby ice cream shops include another Dairy Queen location and The Big View, offering more dessert options in the area.