Dairy Queen Grill & Chill

Reviews

• SB

  Sherry Barnes

  6 days ago
  4.0
  Best hot fudge sundaes in town! The ice cream is always good and the fudge stays warm, creamy, smooth and delicious!
• GM

  Genesis Malpica

  Feb 17, 2026
  1.0
  The general manager John Jacobs(if that’s even his real name he gave) is one of the most rude and entitled people I’ve ever met. I received these melted banana splits. Asked for them to be remade(since they are clearly liquidy/melted) the worker informed me the chocolate ice cream has been very melty lately. So I asked if he could make them with vanilla instead or add some vanilla or something just so it didn’t feel like ice cream soup/mix in a bowl. He said he could absolutely do that for me. Waited a few minutes then received these from the manager (not the worker he was fine and nice) in a bag, to I assume cover up the fact that he hadn’t remade them and he sassed me while giving me the bag, rushing me out the drive thru line and closing the window fast before I could even say anything. I parked. I checked and of course, same ice cream as before no vanilla. I drive around again and the sassy manager is on the line, attempting to charge me more for a remake. I asked for a refund. He refused it because he was “the general manager and made it perfect”. He said it’s Florida ice cream melts. Mind you, my total time from when I got my ice cream, waited in line, had the “remake” made and drove around for the refund was a total of 10 minutes. How does ice cream melt that bad when it was supposedly remade within those 10minutes. Which is when they admitted that they didn’t remake it and it melted more while the worker who said he could remake it for me and the manager argued inside over my order while I waited for my remake. Supposedly of course since this was via the managers words. Then he shooed me away. I mean it’s clearly melted. How hard is it to just give me a refund. This isn’t “perfect” as was claimed. If you admitted to not doing a remake and also that your machines are not producing quality products, then why not give me my money back? I paid for a banana split. Not a milkshake.
• DB

  Daisynel Blondke

  Feb 16, 2026
  4.0
  The place is really nice, but sometimes it's a bit messy, I guess that's unavoidable. But aside from that the service and food is amazing
• SR

  Samuel S. Ruggiero RCP

  Feb 12, 2026
  5.0
  Great staff great food
• MB

  Mason Bryant

  Feb 11, 2026
  5.0
  Did not eat the food this was a pit stop on my vacation but oh my goodness the view is amazing please stop and look at the view the view makes this one of the best Dairy Queen’s

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