Business Details
About
Italian RestaurantHome Cooking RestaurantCatererRestaurantTake Out RestaurantWine BarAmerican RestaurantBar & GrillGluten-Free RestaurantBarCarrabba's
Enjoy authentic Italian for dine-in, carryout, delivery or catering.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.3
2,564 reviews
5 stars
1,668
4 stars
473
3 stars
189
2 stars
102
1 star
132
What are people saying?
AI-generated from recent customer reviews
Food Quality
While many customers praised the food as delicious and well-prepared, there were several complaints about blandness, incorrect orders, and poor quality in some dishes.
Service Experience
Service received mixed reviews; while some servers were highlighted for their exceptional service, others were criticized for being inattentive or rude.
Ambiance and Cleanliness
The restaurant's atmosphere was generally appreciated, but there were complaints about noise levels and cleanliness issues, particularly regarding the wait times and organization.
Management Issues
Several reviews pointed out problems with management, including unprofessional behavior and poor handling of staff and customer interactions.
- NANick Asarisi2 days ago5.0Excellent food excellent waitress everything is good. That’s why we keep coming back !
- BWBarbie Ward6 days ago3.0Truly not alot good to tell. The food was generic. The service was mediocre. And well all in all it was fancified fast food
- RDRachel D6 days ago5.0In December 2025, I ordered from Carrabba's Italian Grill via online/curbside. I gave the restaurant feedback concerning the wait time upon arrival. My next visit was outstanding! In January 2026, I ordered via online/curbside and upon arrival I waited for less than 1 minute to receive my food. Both times the food was lovely and staff friendly. Thank you to all at this establishment!!!
- LTLinda ThomasDec 27, 20255.0We sat at the bar and unfortunarely I didn't catch the bartender's name. She was the only one for the restaurant AND bar and she was awesome! Carrabba's, I hope you realize what a gem you have!
- AGAmanda GraceDec 3, 20253.0food is fine, the hostess with the black hair, kinda lord farquaad looking, was pretty bad at her job tho, as in rude. she saw as i walked in didn’t greet me, and was on the phone, back turned towards the door. anyways, so I waited patiently and then when she got off the phone, she looked at me and she walked away. when she came back, she had her back towards me, didn’t greet me and started walking away again..okay bet. so I said “excuse me I’m here to pick up an order” and she had an attitude when she asked “well what’s the name” and I told her my name I got my food and I told her she was bad at her job and she was like “oh really?” and I said yes really like you saw me walk in and didn’t acknowledge me once. mind you i work in a similar industry so my complaints aren’t coming from a place of arrogance. you’re a host the main job is to greet… anyways and then she started arguing back idk what she was saying because i’m not arguing with her. so now i’m here hitting a karen move complaining because y’all need to do better in the customer service department, for all customers. don’t treat one group of people better than another.
Frequently Asked Questions About Carrabba's Italian Grill
What are the regular business hours of Carrabba's Italian Grill in Pensacola?
The restaurant is open Monday through Thursday from 11:00 AM to 10:00 PM, Friday and Saturday from 11:00 AM to 11:00 PM, and Sunday from 11:00 AM to 9:00 PM.
Does Carrabba's Italian Grill offer a happy hour? If so, when?
Yes, there is a happy hour every day from 4:00 PM to 6:00 PM.
What types of dining and service options are available at Carrabba's Italian Grill?
Carrabba's offers dine-in, carryout, catering, in-store pickup, curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Is Carrabba's Italian Grill family-friendly and accessible?
Yes, the restaurant welcomes families and children, has a children's menu, high chairs, wheelchair accessible entrance, seating, parking, and restrooms, along with braille menus.
Does Carrabba's Italian Grill serve alcoholic beverages?
Yes, it serves liquor, beer, wine, and cocktails with a bar onsite.
How can I order food for delivery or pickup from Carrabba's Italian Grill?
You can order online for delivery or pickup at https://www.carrabbas.com/order/menu/pensacola, and choose options like in-store pickup, curbside pickup, no-contact delivery, or same-day delivery.
Where is Carrabba's Italian Grill located in Pensacola?
It is located at 311 North 9th Ave, Pensacola, FL 32502, USA.
Are there any gyms or fitness centers near Carrabba's Italian Grill?
Yes, nearby fitness venues include Fitness Impact Training - FIT and RTC Rumble Training Center, which you can visit before or after dining.
What local shops or cafes are near Carrabba's Italian Grill for additional activities?
Nearby are Cafe Single Fin, a coffee shop and American restaurant, and Rustique Antique, an antique and thrift store to explore.
Are there any other restaurants near Carrabba's Italian Grill?
Yes, nearby dining options include Jo's...As Always, Waffle House, Whataburger, and The Melting Pot for a variety of cuisines.