Business Details
About
Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.
Location
Hours
Reviews
3.5
2,701 reviews
5 stars
996
4 stars
576
3 stars
371
2 stars
209
1 star
549
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported extremely slow service, with long wait times for seating, drinks, and food, often with little to no communication from staff.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about cold, overcooked, or poorly prepared dishes, including wings and appetizers.
Cleanliness Concerns
Several customers noted unsanitary conditions, including mold on ceilings and dirty floors, which contributed to a negative dining experience.
Staff Attitude
Feedback indicated a lack of professionalism among staff, with reports of rude behavior and inattentiveness, particularly from management.
Positive Experiences
Despite the negative trends, some customers praised specific staff members for their excellent service and noted that the food could be enjoyable when prepared correctly.
- TDTiffani Dellapietro5 days ago1.0Do not order pickup or Togo from these people. They will prioritize your order last. You’ll wait an hour for some boneless wings. Absolutely insane. I will never be back.
- WSWill E. StylzzNov 10, 20254.0Destiny is the best waitress I've had since I've been on this trip to Pensacola.... Two thumbs up. It's hard to improve on franchise food so what I can say is that the food was decent. Same menu from San Diego to Austin to Pensacola.... But also same consistency of flavors and quality. That's all I can say
- AOAsia O'NeilNov 7, 20251.0This is the slowest restaurant I have ever experienced. We had to wait for our food with no reason or acknowledgment of the fact that we were there for over an hour. We asked to speak to a manager and were told that she was in the back checking on the food - she never came out. Wouldn’t recommend eating here if you have anywhere to be the same day.
- RHROXANNE HOLLOMANOct 31, 20251.0There was maybe 20 people in the restaurant when we got there. Took about 5 minutes to even be acknowledged we were standing there. Sat at our table.. we sat for 15-20 minutes. No waitress ever came to our table. When we got up to leave a waitress that had been sitting at a table with what I assume was friends finally was walking out. We walked out no one cared enough to ask why we were leaving. Been a long time since we’ve been there . Will most likely never go back.
- RWRyan WilliamsOct 30, 20251.0Customer service = non-existent at this location. Waited over 40 minutes for a 2-item order, even though it was called in early. Felt horrible for the employee who was trying to help out - The manager (if you could even call him that) was disrespectful, rude, and apparently unconcerned about the customer experience. I sincerely hope that they don't treat other customers this way, but wouldn't be surprised if they did. Recommend you take your business elsewhere.
Frequently Asked Questions About Buffalo Wild Wings
What type of food does Buffalo Wild Wings in Pensacola offer?
Buffalo Wild Wings offers award-winning Buffalo, New York-style wings with 26 sauces and seasonings to choose from.
What are the operating hours of Buffalo Wild Wings on weekends?
On Fridays and Saturdays, Buffalo Wild Wings is open from 11:00 AM to 1:00 AM. On Sundays, it is open from 11:00 AM to midnight.
Where is Buffalo Wild Wings located in Pensacola?
Buffalo Wild Wings is located at 5153 Bayou Blvd, Pensacola, FL 32503.
How can I contact Buffalo Wild Wings in Pensacola?
You can call Buffalo Wild Wings at +1 850-471-2989 for inquiries or reservations.
Is Buffalo Wild Wings in Pensacola open on Mondays?
Yes, Buffalo Wild Wings is open on Mondays from 11:00 AM to midnight.
What kind of dining experience can I expect at Buffalo Wild Wings in Pensacola?
Buffalo Wild Wings is a sports bar and restaurant known for chicken wings, takeout options, and a casual atmosphere to enjoy sports and food.
Are there any other wing restaurants near Buffalo Wild Wings in Pensacola?
Yes, Wingstop is nearby and also specializes in chicken wings for those looking for more wing options.
What nearby places can I visit before or after dining at Buffalo Wild Wings?
Nearby places include Mellow Mushroom for pizza and bar experience, AMC Bayou 15 for movies, and Tropical Smoothie Cafe for smoothies and casual dining.
Are there beauty salons near Buffalo Wild Wings where I can get a haircut or spa treatment?
Yes, Sport Clips Haircuts of Bayou Plaza and Strut Salon & Skin are both nearby options for haircuts and beauty services.
Can nearby lodging options accommodate customers visiting Buffalo Wild Wings in Pensacola?
Yes, nearby hotels such as Tru by Hilton Pensacola Airport Medical Center and Home2 Suites by Hilton Pensacola Airport Medical Center provide convenient accommodation options.