Baskin-Robbins

3.7
244 reviews

About

Ice Cream ShopDessert ShopCake MakerBaskin-Robbins
Visit your local Baskin-Robbins at 4835 Mobile Highway, Pensacola, FL — your destination for premium ice cream, frozen desserts, and custom cakes. Baskin-Robbins features its world-famous 31 flavors, with rotating selections and endless combinations available every day. Enjoy hand-scooped ice cream, specialty sundaes like the Banana Royale, Brownie Sundae, and Banana Split, plus a full lineup of beverages including Mangonadas, Milkshakes, Smoothies, Floats, Fizzes, and Cappy Blasts. Customize your celebration with made-to-order ice cream cakes or take home Pre-Packed Quarts, Fresh Pack Quarts, Polar Pizza® Ice Cream Treats, Boxed Novelty Bars, DIY Kits, Creature Creations®, and Fresh Baked Waffle Cones. Every visit is a reason to Seize the Yay™ — order online or through the BR Rewards App for pickup or delivery.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Baskin-Robbins
4835 Mobile Highway, Pensacola, FL
32506, United States

Hours

Reviews

3.7
244 reviews
5 stars
113
4 stars
51
3 stars
17
2 stars
12
1 star
51

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; some customers praised the staff for being friendly and helpful, while others reported rude service and long wait times.

Product Availability

Many customers expressed frustration over the store frequently being out of popular ice cream flavors and other menu items.

Cleanliness

The store was noted for being clean by some customers, but others reported issues with the cleanliness of the ice cream and waffle cones.

Quality of Food

While some customers enjoyed the ice cream and desserts, others complained about stale products and poor quality, particularly with the waffle cones.
  • NW
    Namiko Wooten
    Dec 24, 2025
    5.0
    We went here yesterday afternoon, The lady who served us was very nice. She was by herself and was taking care of drive thru customer and in-store customer. This store is combination of dunkin donuts and baskin robbins so you can also try some dunkin donuts menus as well. The store was clean and bathroom was clean also. Thank you for the good experience
  • JT
    Joshua Tyrone
    Nov 3, 2025
    1.0
    Awful experience, absolutely no customer service whatsoever. Multicolor(red and black) haired woman never helped us at the counter and didn’t even acknowledge us after waiting for 15 minutes for ice cream. Our whole family left and we will never be back. They didn’t even have 31 flavors only a mere 24. Maybe that big girl at the counter ate the other 7 flavors idk

Frequently Asked Questions About Baskin-Robbins

How do I find a Baskin-Robbins shop near me?

To find a shop near you, please visit our “Find a Shop” section and enter your ZIP code.

How do I know which flavors are featured in a particular shop?

Each shop carries a different selection of flavors. Swing by your local shop to discover new favorites. If you’re craving a specific flavor, ask your shop manager if they’d be willing to stock it for you.