Baskin-Robbins

4.4
295 reviews

About

Ice Cream ShopDessert ShopCake Maker
Visit your local Baskin-Robbins at 4350 Bayou Blvd, Pensacola, FL — your destination for premium ice cream, frozen desserts, and custom cakes. Baskin-Robbins features its world-famous 31 flavors, with rotating selections and endless combinations available every day. Enjoy hand-scooped ice cream, specialty sundaes like the Banana Royale, Brownie Sundae, and Banana Split, plus a full lineup of beverages including Mangonadas, Milkshakes, Smoothies, Floats, Fizzes, and Cappy Blasts. Customize your celebration with made-to-order ice cream cakes or take home Pre-Packed Quarts, Fresh Pack Quarts, Polar Pizza® Ice Cream Treats, Boxed Novelty Bars, DIY Kits, Creature Creations®, and Fresh Baked Waffle Cones. Every visit is a reason to Seize the Yay™ — order online or through the BR Rewards App for pickup or delivery.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Baskin-Robbins
4350 Bayou Blvd, Pensacola, FL
32503, United States

Hours

Reviews

4.4
295 reviews
5 stars
192
4 stars
57
3 stars
27
2 stars
9
1 star
10

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the friendly and accommodating service, though some reported instances of rudeness and inattentiveness.

Ice Cream Quality

The ice cream received high marks for taste and variety, with many customers expressing satisfaction with their selections.

Cleanliness

While some reviews highlighted cleanliness and a pleasant atmosphere, others noted that the store could benefit from better upkeep.

Operational Hours

Customers expressed confusion regarding the store's hours, with some reporting that they were turned away before the posted closing time.

Staff Attitude

There were mixed reviews about staff demeanor, with some employees receiving commendations for their friendliness, while others were criticized for being unhelpful.
  • BJ
    Betty Judson
    Nov 16, 2025
    5.0
    Excellent ownership excellent training for employees. Excellent ice cream shop.
  • VB
    Vernon Browning
    Nov 1, 2025
    5.0
    We were welcomed the moment we entered the door. They had my wife's favorite ice cream. My question was answered about a product. They cheerfully served us. They thanked us for coming.
  • HC
    Huzeyfe Canbaz
    Jul 4, 2025
    5.0
    Spend a great time with my family there! Their service was quick and taste was good
  • BG
    Billie Gibson
    Jun 19, 2025
    2.0
    Opens at 11am not any earlier like other locations
  • SM
    SPYMAN Miles
    Jun 9, 2025
    5.0
    Excellent customer service I have order an ice cream cake for my girlfriend birthday it was delicious we loved it. Here we can get the Chocolate dip waffle cone every time.

Frequently Asked Questions About Baskin-Robbins

How do I find a Baskin-Robbins shop near me?

To find a shop near you, please visit our “Find a Shop” section and enter your ZIP code.

How do I know which flavors are featured in a particular shop?

Each shop carries a different selection of flavors. Swing by your local shop to discover new favorites. If you’re craving a specific flavor, ask your shop manager if they’d be willing to stock it for you.