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Arby's

4.1
(1058 reviews)
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Business Details

9001 W Highway 98, Pensacola, FL
32506, United States
(850) 458-2182
http://www.arbys.com/locations/us/fl/pensacola/9001-w-highway-98/store-7459
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
9001 W Highway 98, Pensacola, FL
32506, United States

Hours

Reviews

4.1
1,058 reviews
5 stars
554
4 stars
257
3 stars
141
2 stars
40
1 star
66

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, incorrect orders, and rude staff.

Food Quality

Feedback on food quality was mixed, with some praising freshness while others complained about cold, old, or poorly prepared items.

Staff Friendliness

Some reviews highlighted friendly and helpful staff, while others noted a lack of care and negative attitudes.

Cleanliness

Several customers mentioned cleanliness issues in the restaurant, including dirty floors and unsanitary conditions.
  • VN
    Vicki Nation
    4 days ago
    5.0
    Good cheap meal
  • JM
    Jason McLean
    6 days ago
    1.0
    No boxes for meal box. No ketchup. No fish sandwich when advertised. No mozzerella sticks for meal box. 2 people working. Sat outside the other day in drivethru and was forgot about while waiting for food. Ive been going here for years but obviously new management sucks.
  • TW
    Tiger Williams
    Feb 12, 2026
    1.0
    Today is February 12th 2026 I tried to get into the store multiple times to go eat breakfast and they have the doors locked can't even get in
  • DM
    David Mullens
    Feb 8, 2026
    1.0
    Waited 30 minutes for three tenders at 3:30 on a not busy Sunday afternoon. I recommend you don’t waste your time here.
  • MM
    Matthew Menihan
    Jan 24, 2026
    5.0
    Its what you travel to Arbys for. You want a roast beef sandwich with Arbys sauce and its that same everytime. The curly fries are still as crappy as they always have been but you get them anyway because they are always hot and fresh and the staff is always polite and will joke with you if you joke with them.
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Brand Certified Facts from Arby's

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Certified March 01, 2026Yext Knowledge Graph
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